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See what reviewers are saying

Rated 5 out of 5 stars

Everything I ordered was in excellent condition and even though there were a few glitches in delivery, I am one happy Army here in New Zealand 🇳🇿 💜 Thank you loving my earrings set and rings i or... See more

Rated 2 out of 5 stars

The packages arrived with no identification to distinguish it as a BTS monthly subscription. There could have been a special envelope or box...etc. otherwise, we weren’t sure if the BTS items were... See more

Rated 5 out of 5 stars

I always get immediate responses to any queries. I look forward to getting my merchandise which is eagerly opened at school so I can share with BTS student fans. Kia Ora-Thanks, so much from Aotearoa-... See more

Rated 5 out of 5 stars

Everything that I've ordered has gotten to me in great condition and within the estimated delivery date! I have a VIP warranty membership which is great but I've never had to use it yet. If I ever hav... See more

Company details

  1. Ladies' clothes shop

Written by the company

Official K-Pop fan store for all your merch needs. JOIN K-POP HUT TODAY! Receive secret product updates and be the first to know about all our exclusive store sales! Shop online from our collections for the best K-Pop clothes, fashion merch and more.


Contact info

4.2

Great

TrustScore 4 out of 5

230 reviews

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Customer Service is great

Customer Service is great. Delivery time was faster than I expected. The cons for me is I feel some of the prices are too high. I’ve bought merchandise from many groups and this by far is the highest. The other issue I have, and it’s not only you, you don’t have apparel merch for higher plus size. I happen to be a 5-6X in American made clothing, so nothing made in Asian apparel will fit me. I really want a BTS hoodie and I can’t find one anywhere that would fit me. Otherwise everything was great!

12 December 2021
Rated 5 out of 5 stars

Perfect!

I’ve ordered several times and every order came in right on time (or even earlier) with high quality products! thanks

12 December 2021
Unprompted review
Rated 5 out of 5 stars

Awesome BTS products

I've ordered several different times, and always the products arrived when expected or earlier and in good condition. It's always so fun to unbox each order. Thank you.

8 December 2021
Unprompted review
Rated 5 out of 5 stars

Perfect

Everything I have gotten has been in perfect condition and arrived on time, I love it all and use it too.

3 December 2021
Unprompted review
Rated 5 out of 5 stars

Perfectly cute

Everything I ordered was perfect. Shipping was faster than I thought. Wish the masks with the decals were still for sale because I loved mine but I lost it.

19 November 2021
Unprompted review
Rated 5 out of 5 stars

shipping was fast

shipping was fast, customer service was excellent very responsive to my questions. item came in excellent condition.

17 November 2021
Rated 3 out of 5 stars

Loved the design

Loved the design. The shirts were very nice, although they were not 100% percent cotton. I had asked and was told that they were 100% before I made the purchase. I do like the neckline, more of a scoop than a crew neck.

15 November 2021
Rated 5 out of 5 stars

I love it you did pretty good it came…

I love it you did pretty good it came perfectly fine everything came in it but it took so long to arrive probably you live far away than I do so I get it if it takes a while but it came perfectly find with everything it said so I’m happy thank you

14 November 2021
Rated 4 out of 5 stars

I bought the suga love yourself…

I bought the suga love yourself hoodie.It is great quality and extremely beautiful however I’d really recommend getting the size up.It would also be an idea if there was a couple of larger sizes for the more curvier of army.

11 November 2021

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