K-POP HUT Reviews 230

thank you so much.. love it!!

Love it, takes a little to get here but worth the wait.

I love my Permission to Dance sweatshirt hoodie! It's perfect, great quality, and a perfect fit. Thank you for the fast shipping! I will be back for more BTS merch soon!

I got the love your hoodie with jimin I got the biggest size to smal xxx3

I would definitely use this again. Fast friendly and very reliable. The order was perfect. The only flaw was on my behalf. I order what I thought to be the correct sizes for me and my sister and I should have went a size bigger than that, but that was my fault not your. Other than that, perfect. Thank you for everything.

I absolutely love my purchase. The hoodie was exactly as described and fits perfectly and it was delivered earlier than expected. I definitely will order again and recommend this site to all my BTS army friends ☺️❤️

I was initially happy with the purchases I’ve received. The last one, however, I found on Amazon for half the price just a few hours after placing my order. I tried to cancel but wasn’t allowed to cancel my order. Then I got my order. From Amazon. They purchased the item I had found on Amazon for $14 and had that sent to me while charging me nearly $30 for the product and shipping. Total BS. Look elsewhere before going here.

I love all the products I get from here and I always receive every order. My only issue would be the time it takes to ship, my latest order was placed over a month ago and I still have not received it but I know it’s difficult to ship cross country especially now so I’m not mad at all. I highly recommend this place!

More than a month and my order is coming and going in Beijing

I have yet to be disappointed by anything I have ordered from BTS ARMY club. The items arrived when expected and were exactly as described. Don't hesitate to order from BTS ARMY club.

They have outstanding products. Great quality for all of the army's to show our love for the boys. Arrive well packed and quickly

It took a while for the product to arrive as I live in Texas USA but I enjoy the items I purchased.

All the items are as they are in the photos and I really love that they let us track there items

I haven't received my latest order yet, but i like that you tie in BTS' philanthropic initiatives and not just sell merch. Thanks!

Always fascinating goods with BTSAC keeping up with new product releases. Great packaging and delivery of quality goods in a timely fashion. Most impressive thank you!!

Dear Army Club team,

Thank you for pointing out that I should leave a review! I will gladly do that.

What I noticed first is that you deeply care for your customers. The constant updates and that you still reach out to me, even after my order arrived, builds a strong bond of trust between customer and seller which is very important, in my opinion.

Second, my order arrived safely and undamaged and was packaged compactly so no unnecessary packaging material was used.

What I do have to mention at this point is that I was a bit confused that the bracelets were sent separately to the rest of the order (including two hoodies as well as two keychains and a shirt).
Though these, too, arrived undamaged and safely packaged.

Third, I have to admit that I'm a bit cautious spending money, especially when it's online and that I actually didn't want to buy anything, at first. But you don't give up easily on possible customers and even gave me a coupon for a discount. The constant contact per mail can be a bit annoying, to be honest, but it shows your dedication to satisfy the customer which I really admire and appreciate.

Last but not least I want to say that you have a very kind and qualified team, dedicated to your customer's satisfaction and that I'm highly pleased with your service.

I also want to add that I like the design of your mails, it's very cute.

All in all, I'm very content and want to thank you for the great service!

I hope you have a nice day and that you stay healthy and safe!

I love ordering from Army club. Everything that is ordered is top tear quality and it never disappoints me.

Best!! I love you all! I love being able to get items each month, it brings me joy. Anything that I get that I can share, I share with my Noona at my work. She is a big BTS fan. Thank you.

Experience has always been good. I have to be careful of sizes (they run small) but customer service has always been quick and very helpful and accommodating!