K-POP HUT Reviews 230

Amazing!! I love these products and the service I receive here :)

The packages arrived with no identification to distinguish it as a BTS monthly subscription. There could have been a special envelope or box...etc. otherwise, we weren’t sure if the BTS items were shipped from Amazon or via mail from a friend or relative. Also, it was guaranteed worth more than $20 with of merch, however, it was past concert tour items that if were worth more than $20, it was completely overpriced.
We cancelled our membership after 4 shipments.

Product took too long to get here. However when emailed I received a quick response and tracking was a bit helpful as well. This is a gift for my niece for Christmas.

Finally got my item! It took like 2 months!!! They said it was because of COVID, just be aware everyone shipping times seem to take longer.

I ordered 3 items that shipped fairly quickly but need better shipping service. I still have not received merchandise almost a month ruined my Christmas.

Customer service is amazing. Shipping was slow in the beginning but it has gotten much better now, love this place

I absolutely love this company. Staff is very helpful and polite. Merchandise is excellent quality

High quality goods and I'm really happy with the overall experience too 😃

Shipping is taking a while. I finally received 1 or my 2 items ordered. I’m from the states so I get it might take a while. I really like the sweater I ordered, but the quality of the fabric is not the best for what you pay for. I will still most likely still order from here. Service is good, they get back to you pretty fast.

It’s a good club to join and website to buy BTS items from. Only thing is that the shipping takes awhile to receive. I’m still waiting on my first initial testers club army box and I just now paid for my second month when it’s been over a month since I paid initially. Everything else is good.

Purchase arrived nicely packed. Happy with my purchase.

I haven’t gotten anything yet except for what I won!😥

The dynamite shirt I ordered was made very poorly in general with very poor material and the letters were pressed on. The shipping time wasn’t long. The shirt wasn’t the one shown on the website

The hoodie is way smaller than I expected. It was supposed to be a U.S. size but it doesn’t look like it.

The quality isn't the best but it is good enough to wear around the house after laundering a couple times. I sleep in the sweatshirts now and they are very comfy.

I enjoy seeing what is available through BTS ARMY CLUB. I have found several items not available from other outlets which I have ordered a few times (masks).

Amazing keepsake!!! Highly recommend!!!

I forgot my password. I received a response from customer service in a few hours and I got things sorted out.

I gave 5 stars because my order came in a timely manner. The staff at BTS ARMY CLUB are professional, courteous and really care about your order and your happiness with your purchase. I would recommend them!!