Kraken Bracelets Reviews 

295
TrustScore 4 out of 5

3.8

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Rated 1 out of 5 stars

Made in China Alibaba nautical bracelets I never should of ordered from kraken terrible quality why can’t you manufacture your own bracelets instead of charging £15 for a £1 bracelet

Rated 5 out of 5 stars

Great company, really quick and efficient. I ordered a wrong size on one bracelet so sent back with prepaid card. Sorted with new size bracelet and returned in 48 hours, awesome service. Bracelets fan... See more

Company replied

Rated 5 out of 5 stars

I ordered a bracelet in mid Febuary. Unfortunately it did not arrive so I contacted the support team. I received a very quick response by Ed who after making sure the address was correct sent a repla... See more

Rated 5 out of 5 stars

I own 2 bracelets now from Kraken and they're both amazing in aesthetic and quality. The customer service is also incredible, I received a size that was slightly too large for my wrist and it was so... See more

Company details

  1. Jewellery shop

Written by the company

We sell men's UK nylon nautical shackle bracelets inspired by the Sea. Made for the average Sea Dog! We are based in the UK and ship using 1st class Royal Mail next day delivery.


Contact info

3.8

Great

TrustScore 4 out of 5

295 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.8

All reviews

(295)

4 reviews in the last 12 months

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Rated 1 out of 5 stars

Faulty Bracelet and non existent customer service

The pin from the clasp fell out within 2 hours of wearing for the first time, and despite customer services advising they would send me another they didn’t. The bracelet is a waste of money and sat unwearable in a drawer. Despite the reply below nothing has been received and no replies to any messages. So it looks like the first shackle isn’t on them as they do not send it or reply.

16 January 2023
Kraken Bracelets logo

Reply from Kraken Bracelets

Hi Sean,

Thank you for your order ! We've sent you a message, hopefully we can get this sorted for you! Your first replacement shackle is on us so don't worry we're happy to get this sorted.

Kindest Regards
Ed from Kraken Bracelets

Rated 5 out of 5 stars

Quick dispatch

Quick dispatch, well packaged, delayed delivery but this would have been down to postal strikes over Christmas period. Pleased with bracelet.

9 January 2023
Rated 5 out of 5 stars

Overall fantastic

Very good quality product with a very high level of customer service.

I'm excited to see what the future has in store for these guys. Will definitely be buying again.

21 November 2022
Unprompted review

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