Krale Reviews 

14,014
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 797 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the remarkably fast delivery times and exceptional product quality, noting that orders arrive securely packaged, well in advance of expectations, and in pristine condition. Consumers deeply appreciate the helpful communication, reliable support, and seamless purchasing process when acquiring specialized items from abroad. Some reviewers were not happy with delivery carriers, mentioning frustrating issues like poor tracking, careless package handling, or having to travel long distances to retrieve shipments due to courier errors. A few people also mentioned unexpected import tariffs and international customs delays that significantly increased their overall expenses. Additionally, a small number of buyers reported receiving incorrect items or previously opened product boxes.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, frequently highlighting impressive... See more

Product

People report positive experiences with product, highlighting the exceptional quality and wide availability... See more

Service

Users describe positive interactions with service, highlighting fast shipping and professional assistance.... See more

Order

Reviewers highlight positive aspects of order experiences, frequently praising the remarkably fast... See more

Quality

Customers had great satisfaction with quality, consistently highlighting pristine items, top-notch... See more

Reviews shaping this summary

Rated 5 out of 5 stars

An easy to follow and well laid out website. Plenty of information as well as comprehensive supporting data and advice. The service from order to delivery (EU to Uk) was as prompt as if ordered in UK... See more

Company replied

Rated 5 out of 5 stars

I live in Malta. The import restrictions can frustrating. Weapons office Malta Cleared the item for direct purchase. Ordered the item Tuesday, by Friday 10:00 am had the Item in my hand. What more can... See more

Company replied

Rated 5 out of 5 stars

Really happy with my experience with Krale! 🙌 I ordered some airsoft gear and honestly couldn’t be happier with it. The product is great, the quality is exactly what I was looking for, and the d... See more

Company replied

Rated 5 out of 5 stars

I was very pleased with my recent purchase at Krale. I ordered a Weihrauch HW77 on Thursday and it was delivered on the following Monday. From the Netherlands to the west coast of America in that ti... See more

Company replied


Company details

  1. Gun shop

Written by the company

Alles voor de sportschutter, jager en airsofter. Winkel en webshop voor de schietsport, jacht, airsoft en outdoor. ✓ Grote voorraad ✓ Volgende dag in huis


Contact info

4.8

Excellent

TrustScore 5 out of 5

14k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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4.8

All reviews

(14,014)

2,694 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Clear web pages

Clear web pages, quick delivery and great tracking!

31 August 2026
Krale logo

Reply from Krale

Thanks for your detailed review and great to hear that everything went so smoothly!

Rated 5 out of 5 stars

First impressions

An easy to follow and well laid out website. Plenty of information as well as comprehensive supporting data and advice. The service from order to delivery (EU to Uk) was as prompt as if ordered in UK. An extensive range of air gunning pellets/slugs etc coupled with excellent value and outstanding service make Krale a delight to do business with. I recommend them highly and, if you haven’t shopped here before, I’d say they are definitely worth trying .

29 August 2026
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Reply from Krale

Thanks for your detailed review and great to hear that everything went so smoothly!

Rated 5 out of 5 stars

The Weihrauch HW50 S completes my trio

The Weihrauch HW50 S completes my trio, alongside my HW30S and HW98 Match. I am extremely happy with this purchase. I cannot thank Krale enough for their support; they promptly notified me when the HW50 was back in stock. I placed my order on a Tuesday evening, and it arrived in Hampstead, NC, by Friday morning—an incredible delivery speed from Staphorst, Netherlands. Even with international shipping and import fees, the total cost was significantly lower than purchasing from US-based airgun retailers. Based on my research, this purchase should also qualify for a tariff and cost rebate. Highly recommended!

31 August 2026
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Reply from Krale

Thank you very much for the detailed review. It’s great to hear that you’re even recommending us.
We hope you enjoy your HW50S and look forward to being of service to you again!

Rated 5 out of 5 stars

Great service!

Easy ordering process, correct prices and quick delivery. Thank you for this great service!

29 August 2026
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Reply from Krale

Thanks for your review and great to hear that everything went so smoothly!

Rated 5 out of 5 stars

Ordered items from Krale in the…

Ordered items from Krale in the Netherlands. There were some delays with getting the items, but they kept me informed all through the process.

This was under Trump tariffs v1.0 so I had to pay those fees to the shipper. I still haven't gotten my refund yet.

But absolutely no issues with Krale themselves.

4 October 2025
Krale logo

Reply from Krale

Thanks for your 5-star rating :)

Rated 5 out of 5 stars

Smooth purchases.

Smooth purchases.
Fast delivery.
Hight quality.

26 August 2026
Krale logo

Reply from Krale

Great to hear that everything went so smoothly! Thanks for your 5-star rating :)

Rated 5 out of 5 stars

Good experience

After waiting for UK customs, it arrived today.
Your website is easy to use and your communication excellent. I would recommend your company.

12 August 2026
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Reply from Krale

Thanks for your feedback—it's great to hear that you're even recommending us! We look forward to being of service to you again next time :)

Rated 5 out of 5 stars

I live in Malta

I live in Malta. The import restrictions can frustrating. Weapons office Malta Cleared the item for direct purchase. Ordered the item Tuesday, by Friday 10:00 am had the Item in my hand. What more can One ask. Excellent all round information, communication by Krale, and their shipping agent, was 1st Class.

24 August 2026
Krale logo

Reply from Krale

Thank you very much for the review. It’s great to hear that you had such a positive experience with us and that the shipping process went so smoothly. We look forward to serving you again.

Rated 5 out of 5 stars

They are extremely fast and responsive

They are extremely fast and responsive. I am also satisfied with the quality of the product I purchased. I have always been satisfied with my previous orders as well. I would recommend this company to everyone and congratulate them for the quality service they provide. Kind regards.

25 August 2026
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Reply from Krale

Thank you very much for the detailed review. It’s wonderful to hear that you’ve already had several positive experiences with us and are so satisfied that you’re even recommending us! We look forward to being of service to you again.

Rated 5 out of 5 stars

Good shopping experience

Some ancient technology from LCT was available only here! Order dispatched almost instantly, delivered without any problems.

22 August 2026
Krale logo

Reply from Krale

Thank you very much for the review; it’s great to hear that you had such a positive experience with us and that we helped you find the product you were looking for. We look forward to being of service to you again in the future.

Rated 5 out of 5 stars

Excellent product selection and speed…

Excellent product selection and speed of delivery.

23 August 2026
Krale logo

Reply from Krale

It’s great to hear that you are so pleased with our product range and that you received your package so quickly—thank you very much for the review!

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