Krale Reviews 

14,014
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 797 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the remarkably fast delivery times and exceptional product quality, noting that orders arrive securely packaged, well in advance of expectations, and in pristine condition. Consumers deeply appreciate the helpful communication, reliable support, and seamless purchasing process when acquiring specialized items from abroad. Some reviewers were not happy with delivery carriers, mentioning frustrating issues like poor tracking, careless package handling, or having to travel long distances to retrieve shipments due to courier errors. A few people also mentioned unexpected import tariffs and international customs delays that significantly increased their overall expenses. Additionally, a small number of buyers reported receiving incorrect items or previously opened product boxes.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, frequently highlighting impressive... See more

Product

People report positive experiences with product, highlighting the exceptional quality and wide availability... See more

Service

Users describe positive interactions with service, highlighting fast shipping and professional assistance.... See more

Order

Reviewers highlight positive aspects of order experiences, frequently praising the remarkably fast... See more

Quality

Customers had great satisfaction with quality, consistently highlighting pristine items, top-notch... See more

Reviews shaping this summary

Rated 5 out of 5 stars

An easy to follow and well laid out website. Plenty of information as well as comprehensive supporting data and advice. The service from order to delivery (EU to Uk) was as prompt as if ordered in UK... See more

Company replied

Rated 5 out of 5 stars

I live in Malta. The import restrictions can frustrating. Weapons office Malta Cleared the item for direct purchase. Ordered the item Tuesday, by Friday 10:00 am had the Item in my hand. What more can... See more

Company replied

Rated 5 out of 5 stars

Really happy with my experience with Krale! 🙌 I ordered some airsoft gear and honestly couldn’t be happier with it. The product is great, the quality is exactly what I was looking for, and the d... See more

Company replied

Rated 5 out of 5 stars

I was very pleased with my recent purchase at Krale. I ordered a Weihrauch HW77 on Thursday and it was delivered on the following Monday. From the Netherlands to the west coast of America in that ti... See more

Company replied


Company details

  1. Gun shop

Written by the company

Alles voor de sportschutter, jager en airsofter. Winkel en webshop voor de schietsport, jacht, airsoft en outdoor. ✓ Grote voorraad ✓ Volgende dag in huis


Contact info

4.8

Excellent

TrustScore 5 out of 5

14k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(14,014)

2,694 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Reasonable prices and really fast…

Reasonable prices and really fast shipping

1 August 2026
Krale logo

Reply from Krale

Thank you for your feedback! 😊 Great to hear that you appreciated our competitive prices and quick delivery. We’re happy to have provided a good experience and hope to serve you again in the future!

Rated 5 out of 5 stars

Great service and quick support

Great service and quick support. Just great.

19 July 2026
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Reply from Krale

Thanks for the great review! We truly appreciate your kind words and hope to welcome you back again soon :)

Rated 5 out of 5 stars

Overall experience was professional

Overall experience was professional. The product description, the availability information and delivery date as advertised.

1 February 2026
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Reply from Krale

Thank you for your review, Luka! Great to hear that you were satisfied with our service, clear information and reliable delivery. We appreciate your trust and hope to welcome you again soon!

Rated 5 out of 5 stars

I was very pleased with my recent…

I was very pleased with my recent purchase at Krale. I ordered a Weihrauch HW77 on Thursday and it was delivered on the following Monday. From the Netherlands to the west coast of America in that time frame amazed me. I was leery about ordering from another country especially with the language difference, long range shipping, and import fees that would be involved. Krale was prompt with the communication, purchase, shipping arrangements, and tracking and my order arrived in perfect condition. You guys are great! Thanks,
Robert A. Ott

29 July 2026
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Reply from Krale

Thank you so much for your review, Robert! We're delighted to hear everything went smoothly and that your HW77 arrived so quickly and in perfect condition. We appreciate your trust in ordering from us and hope you enjoy your new rifle for many years to come! :)

Rated 5 out of 5 stars

Good service

A lot of good product and good service

29 July 2026
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Reply from Krale

Thank you for your kind review! We're happy to hear you're satisfied with both our products and our service. We appreciate your support and hope to see you again soon!

Rated 5 out of 5 stars

Amazing store

Thank you for helping me choose the right parts and add ons for my order. The shipping was so fast

27 July 2026
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Reply from Krale

Thank you for your great review! We're happy to hear we could help you choose the right parts and that your order arrived so quickly. Enjoy your purchase and we hope to see you again soon!

Rated 5 out of 5 stars

Ordered a speedloader.

Ordered a speedloader.
Got it in the mail the next day.

14 July 2026
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Reply from Krale

Thank you for your review! Great to hear your speedloader was delivered so quickly. We appreciate your order and hope you enjoy using it :)

Rated 5 out of 5 stars

Everytime got packages fast and the…

Everytime got packages fast and the support is great when have issues. Well packed items and no mistakes.

27 July 2026
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Reply from Krale

Thank you for your review, Zoltán! Great to hear you’re happy with our fast delivery, careful packaging, and support. We appreciate your trust!

Rated 5 out of 5 stars

Ordered the MDT Oryx chassis in FDE…

Ordered the MDT Oryx chassis in FDE from Krale. The packaging was secure, and delivery was very fast. The chassis completely transformed my rifle, the ergonomics and quality are top-notch. Very satisfied with Krale's service, I will definitely buy from them again!

22 July 2026
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Reply from Krale

Thank you for your great review! We're glad to hear your MDT Oryx chassis arrived quickly and that you're happy with both the product and our service. Enjoy your upgraded rifle and we hope to welcome you back again! :)

Rated 5 out of 5 stars

Good selection and prices

Good selection and prices. Very fast express delivery.

25 July 2026
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Reply from Krale

Thank you for your review! Great to hear you’re happy with our selection, prices, and fast delivery. We appreciate your support and hope to see you again soon!

Rated 5 out of 5 stars

I waited for a while for the package

I waited for a while for the package. So I wrote to them what was going on. They wrote back that the package was not complete. And if I want another product or I wait. So I wrote back that I would wait. Then the package arrived, it didn't take long. I have to say that I am satisfied.

27 July 2026
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Reply from Krale

Thank you for your review! We appreciate your patience and understanding. We're glad everything arrived well and that you’re satisfied with your order. Thank you for your trust! :)

Rated 5 out of 5 stars

I'm happy I was able to place this order.

Delivery matched the order and was fast—no complaints.
I had been waiting a few weeks for the ZAN ELR to come back in stock.
I'm happy I was able to place this order.

22 July 2026
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Reply from Krale

Thank you for your review! Great to hear you were able to get the ZAN ELR once it was back in stock and that your order arrived quickly. We appreciate your patience and support! 👍

Rated 5 out of 5 stars

Great Company, Fantastic FaSt Shipping!

Let me just say your company is doing a fantastic job from beginning to end. I received my order in just 4Days! Unbelievable. It was meticulously packed making it to my door perfectly.
The Artemis CP2 rifle kit is a great little gun. I haven’t finished setting it up yet but I’m sure it will perform great!
Keep up the great work there at Krale!

26 July 2026
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Reply from Krale

Thank you for your fantastic review! We’re very happy to hear that your order arrived quickly and safely packed. Enjoy your Artemis CP2 kit, and we appreciate your kind words and support! 😊

Rated 5 out of 5 stars

Fast and good delivery to Sweden

Fast and good delivery to Sweden, the price of the firearm was also good. I will recomend Krale to my fellow shooters.

26 July 2026
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Reply from Krale

Thank you for your great review! We’re happy to hear you’re satisfied with the fast delivery to Sweden, our pricing, and your purchase. We truly appreciate your recommendation and support! 😊

Rated 5 out of 5 stars

Excellent service!

Excellent communications and a speedy delivery!

25 July 2026
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Reply from Krale

Thank you for your great review! We’re happy to hear you’re satisfied with our communication and fast delivery. We appreciate your support and hope to serve you again soon! 😊

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