Kreafunk Reviews 

I placed an order (#43010) and was looking forward to receiving my Kreafunk products. Unfortunately, the company shipped the wrong items for a part of my order. This was a clear fulfillment error on Kreafunk’s side.
​Upon contacting customer service to arrange an exchange, I was met only with robotic, template responses that completely ignored my specific problem. The company refuses to acknowledge their mistake or take responsibility for their shipping error.
​Crucially, Kreafunk is demanding that I pay the return shipping costs myself to send back the items they incorrectly shipped.
​I have already paid shipping once for an order that was fulfilled incorrectly. To ask the customer to pay again to correct the seller's mistake is unacceptable and dishonest business practice.
​Avoid this company if you value accurate order fulfillment and proper customer support. They make mistakes and then force the customer to bear the financial burden of fixing them.
​Resolution needed: Kreafunk must provide a pre-paid return label immediately and ship the correct items without any further charge to me.
​

I contacted already I because my headphones I bought in January were no longer working… and they replaced them straight away with a newer model. This is fantastic customer service.

I bought some headphones about a year ago, great colors, quality of sound and design but recently the left side was not playing. I contacted the customer service team and they right away solved the problem and sent me a brand new pair and threw in a free headset microphone. Really great service and I love the headphones! Would highly recommend this company.

I’m really satisfied with the purchased product. Thanks

You sens me a wrong article
I orderered and payed for an a major 2 ivory sand and I recieved a Little package with a fast charger !
I am so unhappy
So
You havé to send me the right article i ordered
# 38307
I Hope for News soon

Béatrice Mura

Ordered 2 powerbanks and they are both useless.
Only charge less than 30% of my phone once empty.
Already left a bad review recently. Kreafunk replied to my review and sent friendly message and asked me to get in touch with their customer service.

Sent a few emails and reminders, but hear absolutely nothing from them. Really bad this!

I did not receive any response to my inquiry

The Delivery to Germany was quick. The Produkt is excelent and the handling quite easy, if you memorised the different Options.

Hi Thanks for the reply, but my cable still hasn't arrived. please can you check again. h

I have not received the items that I have ordered 20 days ago (June 30th, 2025). Nobody answer to my requests of information about my order and shipment. I am very disappointed. It appears that there is no way to comunicate with Kreafunk or shipment company PostNord.

I was excited! A danish brand, with good reviews for their sound quality and funky colors! I waned to support a small brand and not opt for one of the large ones for my headphones again…
I got them just before my holiday only to experience disappointment while seated on a plane..i can connect only one of the headphones at a time to my phone?!?!? WHAT?!
I have one day home before a long trip again and i will have to use my time on making a complaint, post them and go on my trip without headphones and hope that i will get my money return of course.. can you see why this is disappointing experience for me as your user…

I've got Ellie (lamp) and a new pair of headphones (aHEAD 2 + free microphone) and I'm really happy with these two pieces.
Ellie is a bit smaller as I expected, but it fits perfectly to my furniture. I need a 20V charger, that's the only thing I've to add.
Wearing aHEAD 2 is comfortable and at that time I've got the microphone for free, perfect.

I am very satisfied with the products and the delivery. Ordering and payment are easy. Delivery is timely, packaging is impeccable.
Gladly again and recommendable.

Impressed. The aSense are easily the most comfy in-ear headphones I've used and I've been through a lot over the years. Combined with a very decent sound image I can only recommend them. The only thing lacking is an app albeit I understand what an undertaking that would be. Delivery was butter Smooth too.

Cheap headphones sold with 10x higher price under the flag of ecowashing.
The sound- 2 dollar temu headphones got better sound quality
Battery- who's sick idea was to put a screaming voice notification on low battery?
In short: eco money laundry.

fast delivery but unfortunately they work shitty. can be charging for hours on end and still no battery on them. got my money back for the airpods but the cable less charger charge slow as heck and everything i charge on it gets heated so fast. unfortunately i cannot recommend this and i hope it gets better

Kreafunk has exceeded my expectations in performance. Music sounds as it should across multiple volume levels. There was a little hiccup, but Christina was there to save the day. I am extremely satisfied with my purchase and you have earned my business in the future. I will also refer anyone I know to Kreafunk for their personal audio needs. Thank you kreafunk and thank you Christina. Best wishes!!

Really fast delivery. And I’m really satisfied with purchased product.😊👌

I had an issue with my beloved earbuds and their customer service was fantastic.
After a few tries to reset the buds with no luck,they sent a new pair that arrived in a day.

I had problems with my new earphones (ABEAT) shortly after buying. Kreafunk took them back without problems and send me new ones, which are functioning very well and i enjoy a lot to listen music with them. I am always smiling, when i am riding on my bike, listening to good music.