First aHEAD headphones I have bought at some airport two years ago — design is brilliant, sound quality the best. Then right away I have decided to give my partner aSENSE In-ear headphones as a Ch... See more
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See what reviewers are saying
Impressed. The aSense are easily the most comfy in-ear headphones I've used and I've been through a lot over the years. Combined with a very decent sound image I can only recommend them. The only thin... See more
Company replied
EXCEPTIONAL CUSTOMER SERVICE Had a set of bGEM headphones which after a year failed to charge. As had been bought direct from KREAFUNK they replaced with a new set. Quick and direct response from... See more
Company replied
Hi, Just want to say that I've just received great customers service from Kreafunk. I was presented with an aGroove bluetooth speaker by my daughter who knew I was passivley looking to buy one for my... See more
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Company details
About Kreafunk
Written by the company
Speakers and easy tech for all moments
We are Danish design and lifestyle, helping you make the most of every moment by creating and offering beautifully designed audio and easy tech products that support every need and individual style. Kreafunk is made for every moment. Big or small.
Everyday design that unites creativity and functionality in a cool universe of wireless Bluetooth speakers, headphones, earplugs and leather accessories.
Making everyday life easier through the power of sound.
We think every day is to, in some way, be celebrated. That’s why we make beautiful audio products that are easy to use by anyone. Our promise is that they suit your needs, come with an affordable price tag and can be with you exactly when you need them.
We are Danish design and lifestyle, helping you make the most of every moment by creating and offering beautifully designed audio and easy tech products that support every need and individual style. Kreafunk is made for every moment. Big or small.
Everyday design that unites creativity and functionality in a cool universe of wireless Bluetooth speakers, headphones, earplugs and leather accessories.
Making everyday life easier through the power of sound.
We think every day is to, in some way, be celebrated. That’s why we make beautiful audio products that are easy to use by anyone. Our promise is that they suit your needs, come with an affordable price tag and can be with you exactly when you need them.
Contact info
Denmark
- kreafunk.dk
4.3
Excellent
1k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 87% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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Amazingly prompt delivery from Denmark to Australia
Well done! I have never had such good service and the spotlights are great.
Thank you!!
4 March 2024
Reply from Kreafunk
Dear Patricia
Thank you so much for the review! 😀
It means a lot to you us! ✨
Have a nice day! 😀🎶
Best regards
Team Kreafunk
aGO MINI speaker
I bought a speaker KREAFUNK aGO MINI 6 months ago, haven't been using it a lot, maybe like 1-2 times a week, it worked very well from the start, but after 3 months battery started to work worse, but still enough, it worked for 1-2 hours without charging. But now it doesn't work, doesn't play music without being charged, even thought i have been charging it for all night long. It is definetly very unconvinient and i'm very dissapointed.
7 March 2024
Unprompted review
Reply from Kreafunk
Hi Ekaterina
Thank you for your review. We are sorry to hear that you have a faulty product.
Please send us an email to support@kreafunk.dk, and we will help you. 😀
Best regards
Team Kreafunk
miss
hi
i don't read, speak and talk danish but i am very satisfy on your product
actually i do have one already but it broke down at christmas time that why i order a new one.
thanks for all and i support you and talk about your brend around me.
bye
8 January 2024
Reply from Kreafunk
Hi Florence
Thank you so much for your review and that you recommend our brand 🙌🏼
We are very glad to hear that you had a good experience😍
Best regards
Team Kreafunk
Amazing service recovery
Amazing service recovery. I live in the US and someone bought an aGO mini for me as a gift when they were in Denmark. When I tried to use it, I discovered the battery wouldn't hold a charge. I contacted customer service and they helped me test various options and tried to reset the device, etc. to no avail. Without any US locations, I figured it was simply a loss.
But Kreafunk's customer service simply asked for my home address and shipped me a new one. For free! No hassle, no forms to fill out, no shipping expenses, nothing - just sent me a new device and were *incredibly* friendly and helpful about it.
It was the most human, courteous, and professional customer service I've experienced in years, actually. They wanted to make sure I loved their product, and now I most certainly do.
18 January 2024
Unprompted review
Reply from Kreafunk
Hi Michael
Thank you so much for your review 🙌🏼
We are very glad to hear that you had a good experience and love our product 😍
Best regards
Team Kreafunk
Still waiting my order
Still waiting my order. I haven’t received it yet. Your respond to my mail, didn’t help me.
Can you please help me !
29 December 2023
Reply from Kreafunk
Hi Greg
We're sorry to hear about your shipping experience 😞
As we wrote in the e-mail, your parcel was shipped January 2nd and it can take around 3 weeks with this kind of shipping method 📦
Please contact us again if you haven't received your products in this time period.
Have a nice day ✨
Best regards
Team Kreafunk
Reply from Kreafunk
Hi Judith
Thank you so much for your review 🙌🏼
We are very glad to hear that you had a good experience😍
Best regards
Team Kreafunk
Great fitting earbuds
Great fitting earbuds - perfect for music when I'm on my travels.
27 November 2023
Reply from Kreafunk
Hi Ali
Thank you for your review 🥳
We hope you earbuds will be your buddy on your travels for a long time ✈😍
Best regards
Team Kreafunk
Super fast delivery
Super fast delivery! It’s a gift but now I wish I got one for myself 😅
24 November 2023
Reply from Kreafunk
Hi Alex
Thank you so much for your review!🤗
Our webshop is always open for you to get one yourself 🤩🎁
Best Regards
Team Kreafunk
Bought aJazz+
Bought aJazz+
Fantastic sound. Stylish look. Really happy with purcgase. Shipping from Hollant to Lithuania took just 5 days.
Buy with confidence!
20 November 2023
Reply from Kreafunk
Hi Vytautas
Thank you so much for your review 🙌🏼
We are very glad to hear that you had a good experience, and that you are happy with our delivery😍
Best regards
Team Kreafunk
Purchased the aBEANS in Ear headphones
Purchased the aBEANS in Ear headphones, and it's been a frustrating experience. Within a month, the right earpiece malfunctioned. Reinstalling was a headache, and the lack of customer service made the situation worse. I strongly advise against buying their products until they address these persistent issues.
29 November 2023
Unprompted review
Reply from Kreafunk
Hi David
i'm sorry to hear that the aBEAN you received was defect 😕
We have sold a lot of aBEAN and sadly there will be a few malfunctioning items among our productions – just like all other electronics.
I can’t see that you contacted our support@kreafunk.dk, but we would love to help you out 😊
Best regards
Team Kreafunk
Sent swiftly and excellent value.
I couldn’t believe how quickly the company managed to get the speaker to our home in the UK. The delivery service was amazingly efficient and cheap.
This is the third Krea product I’ve bought and yet again I’m so pleased with the look and sound quality. Excellent value.Thank you.
30 October 2023
Reply from Kreafunk
Hi Julie
Thank you for your review! 🤩
We are very happy to hear that you received your order fast, and that you are pleased with the look and sound quality. It means a lot ⭐
Best regards
Team Kreafunk
Great Customer support!
Customer support really put some effort into helping me out! You are in touch with people that really want to help.
15 November 2023
Unprompted review
Reply from Kreafunk
Hi Andon
Thank you for the kind words.
We are glad to hear that you are happy with our service! 🤗
Best regards
Team Kreafunk✨
Excellent customer service
I contacted support to clarify a matter that was not clear to me from the instructions booklet, and Laura from customer service recorded a custom video exclusively for me showing which buttons to press in which order that resolved my problem. Customer service doesn't get any better than that.
13 November 2023
Unprompted review
Reply from Kreafunk
Hi Chris
Thank you so much for your review 🙌🏼
We are very glad to hear that you had a good experience, and that you are happy with our customer service 😍
Best regards
Kreafunk
No bass at all
No bass at all. Better sound on other frequencies available from sub £50 Bluetooth speakers.
Looks nice, only way to enjoy this device is to never turn it on.
20 October 2023
Reply from Kreafunk
Hi Lea
I’m sorry to hear that aMAJOR didn't live up to your expectations 😕
If you contact support@kreafunk.dk, we would love to help you out 😊
Best regards
Team Kreafunk
Beautiful compact product with amazing sound.
This is the second Ago II I've bought.
The first was for my daughter last year, my husband was envious and so i had to buy another for him. Not only is it a beautiful compact item, the sound quality is amazing.
3 October 2023
Reply from Kreafunk
Hi Jane
Thank you so much for your review! ❤️
We hope that both aGO 2's can play for both your daugther and husband for many years 🎶🙌🏼
Best wishes
Team Kreafunk
Great product!
27 September 2023
Reply from Kreafunk
Hi Suzanne
Thank you so much, it means the world to us😍🙌🏻
Best regards
Team Kreafunk
Great product and customer service
Good quality products and a great customer service. I enjoyed my aLoomi speaker until I discovered an issue with the sound. Kreafunk's customer service was super helpful and fixed the problem quickly, so that I can enjoy a great sound again. Can recommend the product and the service. Good customer journey.
15 August 2023
Unprompted review
Reply from Kreafunk
Hi Ewa
Thank you for your lovely review, it means so much to us 💖
Best Regards
Team Kreafunk
aBoom and aTune
bought these to replace an aging aMove. Lovely sound quality and no regrets at all.
24 August 2023
Reply from Kreafunk
Hi Peter
Thank you for your review – it means so much for us 💖
We hope aTUNE and aBOOM will accompany you for many many years 😊
Best Regards
Team Kreafunk
Bought a power bank a month ago and it…
Bought a power bank a month ago and it doesn’t seem to charge my phone wireless. Tried taking cover of as well.
Will charge for a few minutes but then just drops off.
Also runs my phone and power bank very hot! Works fine with cable but not to a full charge.
1 August 2023
Unprompted review
Reply from Kreafunk
HI C H
I’m sorry to hear that toCHARGE Qi doesn’t seem to work with your phone😊
We really want to help you, so please don’t hesitate to contact us at support@kreafunk.dk 🌸
Best Regards
Team Kreafunk
Very good company
Very good company, promp answers on my question via mail. Very happy with the headphones and amajor speaker!
20 August 2023
Reply from Kreafunk
Hi Alain,
Thank you so much for your review 🙌🏼
We are very glad to hear that you had a good experience, and that you are happy with your aMAJOR and aHEAD 😍
Best regards
Kreafunk
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