First aHEAD headphones I have bought at some airport two years ago — design is brilliant, sound quality the best. Then right away I have decided to give my partner aSENSE In-ear headphones as a Ch... See more
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First aHEAD headphones I have bought at some airport two years ago — design is brilliant, sound quality the best. Then right away I have decided to give my partner aSENSE In-ear headphones as a Ch... See more
Company replied
Impressed. The aSense are easily the most comfy in-ear headphones I've used and I've been through a lot over the years. Combined with a very decent sound image I can only recommend them. The only thin... See more
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EXCEPTIONAL CUSTOMER SERVICE Had a set of bGEM headphones which after a year failed to charge. As had been bought direct from KREAFUNK they replaced with a new set. Quick and direct response from... See more
Company replied
Hi, Just want to say that I've just received great customers service from Kreafunk. I was presented with an aGroove bluetooth speaker by my daughter who knew I was passivley looking to buy one for my... See more
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I bought aSense headphones for my girlfriend as a present… hell of a present as they did not even start to operate. The batteries were totally exhausted because the neat casing has never charged them. Kreafunk, do you test your products … seems not. Every time when I close the casing with both buds, it blinked 5 times in red. No description in the manual what that means. Just by sheer luck I found that when only the left bud is in the casing then it glows in green and charges the battery of the one bud.
I am tech guy and I opened the casing (screw the stupid warranty) and fixed the problem. The problem was that one of charging circuit (right bud) was malfunctioning and in the same time disturbed the other, so both buds were not charging when both are in the casing.
I am really disappointed from the product as it really caused “Emotional daamage!”

Reply from Kreafunk
I still did not get the ordered items. If the international transport does not function, it shouldn’t be provided.

Reply from Kreafunk

Reply from Kreafunk
Hi there, one of the headphones stopped working. It does not work at all (you cannot charge it even). The microphone in the second headphone does notnwork at all. Very poor quality. Huge disappoitment.

Reply from Kreafunk
Jeg er super glad for mine nye øre “bøffer” i grøn .. De kom til pakke shoppen på 2 dage . Tak ❤️🙏🏼💃🏻🎶

Reply from Kreafunk
It was fast delivery to Canada, good product, as expected.

Reply from Kreafunk
My first order get lost. Thanks to the amazing support of the customer service I was able to receive another shipment with the same products. All were very kind and supportive. I’m very satisfied!

Reply from Kreafunk

Reply from Kreafunk
I had very good experience here. Customer service was very considerate and helpful when my delivery was lost. Kreafunk team answered all of my emails with details and care. They won my trust. Definitely recommend.

Reply from Kreafunk
My family offered me a pair of aWear headphones a month and a half ago and unfortunately my experience wasn't conclusive.
Positives: The helmet looks great and is very comfortable to wear.
Negatives:
- The white colour of the headphones... is extremely sensitive. It only took a few days for the headphones to look dirty, especially as the pouch supplied with the product had rubbed off. The headphones became impossible to clean in less than a month of use!
- The microphone didn't work... except on wifi! So I could only make calls from home, but not on the road...
- My retailer had great difficulty contacting the after-sales service. The answer was clear: they won't take any complaints about the microphone because they're already aware that the headset doesn't work properly away from the wifi! Which I find rather scandalous!
For just over 100 euros, it's quite possible to have a headset that can combine a microphone in a headset... This will be my first and last experience with a Creafunk headset.

Reply from Kreafunk
I made a wrong purchase and wanted to cancel the order and customer service resolved it promptly, very nice and efficient customer service.

Reply from Kreafunk
I am very disappointed with the customer service. I ordered a product and this didn’t arrive and no explanation was given.
I would be very reluctant to trust this service provider.

Reply from Kreafunk
Super happy with my aFUNK Bluetooth speaker (white edition) in terms of looks, sound, range, and battery life. Have been using it for some years now and it still works perfectly.
However, the acoustic signal tones are not for the faint of heart. The "charge soon" signal consists of a shrill alarm tone in short intervals – even though there is a visual signal too. On the other hand, there is the "you're out of range" sound (easy to recognize anyway by the fact that the music stops). Then the box beeps at regular intervals – which in turn regularly gets one out of bed, off the balcony, or off the couch to turn it off.

Reply from Kreafunk
Top service. They answered me back fast despite of some mistakes on the website. They handled everything super. Their products are stunning.

Reply from Kreafunk
Malfunctioned device is as immediate been taken care of, and replaced!
GREAT!!!

Reply from Kreafunk
A completely useless product that will never ever work. When opening the box it started out at a 100%. After fiddling with it for four (4) minutes – never getting it to even getting close to even doing anything – it dropped fast to 88% and counting ... please, get off the market and shut down this business, you're just hurting the world.

Reply from Kreafunk
I receive a pair of aBEANS earphones as a Christmas present from my company. They have never work fine since the beginning. The left earphone suddenly reduces the volume to zero, or arbitrarily stops the music or what I am hearing. It seems that the sensor is the whole earphone, therefore it activate the volume sensor at the contact with the ear. Absolutely not recommendable, a waste of money.

Reply from Kreafunk
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