krispykreme.ie Reviews 

20
TrustScore 2.5 out of 5

2.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

advertising 3choclate and 3 plain glazed. they all plain, no chocolate!! will never buy this brand again! way over priced, nothing special !!! liars just like the government

Rated 1 out of 5 stars

My son was looking forward to go and get 🍩 when the shop opened today for first time in Limerick. Unfortunately didn't get nothing because he doesn't own a card had only cash with him. Well for sure... See more

Rated 5 out of 5 stars

I provided some honest feedback with regards to how I thought Krispy Kreme could reduce their huge queueing problems in the Blanchardstown store. Christie, the customer care advisor could not ha... See more

Rated 3 out of 5 stars

the first time they opened in Blanchardstown they were giving out free doughnuts hot off the machine, absolutely delicious. For a while we were driving to blanch to get a hotbox but then they started... See more

Company details

  1. Food Manufacturer

Written by the company

We're famous for our amazing doughnuts, but did you know that every Krispy Kreme doughnut is hand checked and our decorated range are always hand filled by one of our awesome team? And whether you buy your Krispy Kreme doughnuts from a Krispy Kreme store or buying on the Krispy Kreme website, your doughnuts are always made fresh daily!


Contact info

2.6

Poor

TrustScore 2.5 out of 5

20 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.6

All reviews

(20)

2 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Digital and physical gift cards unavailable

I was looking for a physical gift card for a Christmas present for someone. I can't find a way to get a digital one as every link leads to nothing. I went into the Cresent at the end of November inquiring and was told that physical cards would be available from the first of December. I went in today to ask and was told they aren't in yet and to come back tomorrow. I don't mind not having a physical one but I would've appreciated it if I was given a solution. Why doesn't Ireland have digital gift cards available? Just feeling very disappointed with the company, not the workers

11 December 2025
Unprompted review
Rated 5 out of 5 stars

Chelsea

In Blanchardstown centre Chelsea is very kind and an excellent worker and gorgeous obviously and she is very respectful

23 June 2025
Unprompted review
Rated 5 out of 5 stars

Sad day

I visit Krispy Kreme everyday about twice a day .I always have coffee and about 3 times a week I have a doughnut.I do a lot of charity work and buy them doughnuts when I go ,.I learnt today that KK are having a revamp of staff and the person I have known for 7 years is being made redundant.I won’t say what store because this could compromise her position But she and her team have been not only given me great service always But have been there through some very bad times .So sad what is happening in retail and we only have Mr Starmer to thank for that

10 December 2024
Unprompted review
Rated 3 out of 5 stars

the first time they opened in…

the first time they opened in Blanchardstown they were giving out free doughnuts hot off the machine, absolutely delicious. For a while we were driving to blanch to get a hotbox but then they started to say we don't have any hot boxes etc. We need a way to get a hotbox without having to risk a 25 min drive. any ideas krispy?

27 June 2024
Unprompted review
Rated 5 out of 5 stars

I lost my reciept,but wanted to leave a…

I lost my reciept,but wanted to leave a review for Katie and the girls at the Crescent store. Service was speedy, and great. Katie was very helpful. The place was clean and neat. The displays vey pleasing to the eye. Can't wait to tuck in

16 March 2024
Unprompted review
Rated 2 out of 5 stars

krispy kreme in omni shopping…

Went to krispy kreme in omni shopping centre!! Poor customer service!! Ruins your day!! Donuts were great but the customer service needs improvement! We all have tough days but no need to be bitter to the customers!!

24 February 2024
Unprompted review
Rated 1 out of 5 stars

Half of order missing

Placed a order online and only recieved half the order. Nó contact number for the store can only Ring Blanchardstown. Absolute joke wont be a customer again.

10 February 2024
Unprompted review
Rated 1 out of 5 stars

My son was looking forward to go and…

My son was looking forward to go and get 🍩 when the shop opened today for first time in Limerick. Unfortunately didn't get nothing because he doesn't own a card had only cash with him. Well for sure we won't be a customers there just probably like a majority of limerick. Anyway from reviews here we didn't miss anything who wants to eat stale doughnuts.

25 January 2024
Unprompted review
Rated 1 out of 5 stars

Cork store awful donuts

I was in the cork store yesterday and purchased a box of 4 donuts.
Cost was €12.
The donuts were absolutely disgusting!
They were not fresh, the toppings on them had a stale taste.
The lady that served us was very nice, no complaints there.
But the Donuts are not worth it.

29 December 2023
Unprompted review
Rated 5 out of 5 stars

I had placed an order for collection…

I had placed an order for collection from the Pavilions store and then realised that my son would be in town on the morning of collection. I sent a mail to change the order to the Dame Street location and Christie sorted everything and sent me through confirmation. Great service, well done Christie.

22 September 2022
Unprompted review
Rated 5 out of 5 stars

I had a complaint

I had a complaint. I bought doughnuts twice in the same store and they weren't fresh. Staff replied to me almost immediately and continued to go so while checking out the complaint. Was very satisfied with the end result. Staff were very friendly and reassuring.

15 September 2022
Unprompted review
Rated 5 out of 5 stars

After having a bit of a bad experience

After having a bit of a bad experience, I was so happy to hear from Erin, who wanted to hear about what happened and was keen to rectify the issue. I was so impressed that my opinion mattered, and that they take their customer service so seriously. Thank you for making feel heard Erin, I really appreciate it

30 August 2022
Unprompted review
Rated 5 out of 5 stars

Provided honest feedback and was very well looked after by Christie

I provided some honest feedback with regards to how I thought Krispy Kreme could reduce their huge queueing problems in the Blanchardstown store.

Christie, the customer care advisor could not have been more helpful and kind in her responses. She responded quickly and informed me very clearly of all the steps she was going to take as a result of my feedback.

Thank you very much Christie!

8 February 2022
Unprompted review
Rated 5 out of 5 stars

Great customer service

I reached out with a small issue that was quickly fixed by a lovely woman called Christie, she was just fab! What fantastic customer service they offer. Really please with this company with how quick and efficient they are. The donuts are absolutely incredible too!

7 January 2022
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look