KRUU Reviews 22,735

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 2,000 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the ease of ordering, delivery, usage, and return process, highlighting the simplicity and stress-free nature of the service. The product itself, particularly the photo booth, is frequently described as a huge hit at events, with guests enjoying the unlimited printing, customizable options, and high-quality photos. Many reviewers also appreciate the timely delivery and the convenience of having all necessary supplies, often with extras, ensuring a smooth experience. However, some people mentioned occasional issues with the printer, such as it stopping working, printing slowly, or displaying error messages, which sometimes required intervention. A few other people also felt that the provided props were not always suitable for specific event themes, and some noted that digital photos were not immediately available.

What people talk about most

User experience

Clients share positive opinions on user experience, highlighting the ease of setup and operation, with many... See more

Product

Customers consistently note positive experiences with product, praising its excellent quality, ease of... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many customers reporting that their items... See more

Quality

Reviewers mention positive feedback about quality, with many praising the excellent product and photo... See more

Service

Consumers find service to be positive, with many reviewers expressing high satisfaction and a strong intent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We rented this out for a high school’s very first prom. Everyone loved it! The photos printed nicely and looked amazing. Everyone enjoyed the unlimited printing so they were able to get pictures for t... See more

Rated 5 out of 5 stars

Ordering, delivery, usage, and returning couldn't have been easier. We are very happy that we used KRUU for our Prom this year. Our students loved getting the printed pictures that night and still... See more

Company replied

Rated 5 out of 5 stars

Kruu ALWAYS does incredible! I have rented multiple time's and, somehow, it gets better and better with each experience. Customer Service is the absolute best--I haven't had a customer service experie... See more

Company replied

Rated 5 out of 5 stars

Kruu photo booth provided such an incredible opportunity for my guest to enjoy at our son’s graduation party. It was very easy to set up and start using. I was able to create a scrap book with the ext... See more

Company replied


Company details

  1. Photography Service
  2. Event Planning Service
  3. Photo printing service
  4. Wedding planner
  5. Wedding service

Written by the company

At KRUU, we transform weddings, birthdays, company events and other special occassions into unforgettable celebrations with our premier photobooth rental services. With a keen focus on creativity, innovation, and capturing special moments, we take your wedding festivities to the next level. Our photobooths are not just about taking pictures; they’re about creating cherished memories that will be treasured for a lifetime. Why choose KRUU Photobooth for Your Wedding? Unforgettable Experiences: We believe that every event should be unique and memorable. Our photobooths are designed to create immersive and engaging experiences that leave a lasting impression on your guests. From themed props to individual designed prints, every detail is crafted to make your event extraordinary. Unleash Your Creativity: Our photobooths aren't just about taking photos – they're about self-expression. Whether it's striking a pose, making a goofy face, or showing off your style, our booths provide the perfect platform to let loose and be yourself. Quality Keepsakes: Every snapshot is a memento of laughter, love, and togetherness. And our photobooths deliver high-quality prints that capture the essence of your event. These tangible keepsakes allow you and your guests to relive the fun and laughter for years to come. Seamless Convenience: Our photobooth rental process is designed for your convenience. From setup to teardown, it's a seamless & quick experience, so you can focus on enjoying your special day. Our user-friendly interfaces make capturing memories a breeze for guests of all ages. How KRUU Elevates Your Party / Event: Photobooth Rentals: Elevate your wedding, birthday, company event and more with our captivating photobooth rentals that turn moments into memories. Quality Event Keepsakes: Cherish your special day with high-quality, vivid photographs that serve as keepsakes. Convenient Photobooth Services: Enjoy a seamless and hassle-free wedding with our convenient photobooth services. Memorable Event Moments: Make your event unforgettable with creative and dynamic photobooth snapshots. Order a KRUU photobooth today: Your special event deserves a touch of magic, and KRUU is here to provide it. Our photobooths create connections, amplify joy, and turn gatherings into vibrant memories. Join the KRUU experience today and let's capture the spirit of your event, one snapshot at a time. Contact us now to discover how we can elevate your special occasion with our premium photobooth services.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

23k reviews

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Replied to 99% of negative reviews

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Rated 5 out of 5 stars

So glad I rented from KRUU

So glad I rented from KRUU! It was super easy to set up! And it was the hit of the entire graduation party! lol EVERYONE loved it and had so much fun taking pics. I will rent from them again for next event for sure! Highly recommend this company for your events!!!!

28 May 2026
Rated 4 out of 5 stars

A lot of fun, but pictures are small

The KRUU machine was fun and very easy to set-up. We had no technical issues and lots of smiles.

However when you choose the design with multiple photos, the actual pics are quite small… even hard to see. Upon printing there was some disappointment that pics were hard to see. Especially those printed and cut to size on a strip. They were MUCH smaller than standard Photo Booth strip.

4 June 2026
Rated 5 out of 5 stars

I read many many reviews before…

I read many many reviews before deciding to make a purchase since I saw this as an ad on Instagram. There were thousands of reviews and mostly positive so I took a chance. It was fairly easy. You make the purchase they send you a link to login and pick out your photo designs. They give you pointers and a deadline of when to select the designs by. It arrived 2 days before my event. Had my sister put it together and it didn't take too long. Tested it out. The first 3 pages were blank but all the one after worked. Packed it back up so bring to the event site. My brother in law put it together with ease without my sister helping. Everyone loved the fact that they could select their design, retake any photos and make additional prints. I purchased the premium package which allowed for 100 reprints. I had a group of 8 and I told them to do a few reprints which you can find the photos in the gallery. Very easy to use. I definitely recommend. Returning to ups was a breeze. Had to put everything back and tape it up. A shipping label came with it. I didn't use up all 300 prints. I was actually nervous it wasn't enough but it was more than enough. If you're still debating, go for it. Someone at my sister's work saw it and inquire about it. This was a very easy process and the guests loved it.

4 June 2026
Rated 5 out of 5 stars

I highly recommend this company

I highly recommend this company. Fairly priced, arrived on time, easy to put together, provided more than enough printing paper and ink, and everything was very easy to disassemble and mail back. This was for an elementary school celebration and numerous staff asked about it or made positive comments. The students had a blast! We plan to rent again in the future.

4 June 2026
Rated 5 out of 5 stars

Highly recommend!

Arrived timely, was easy to put together, was the life of the party, and easy to send back. Would absolutely use this company and product again.

4 June 2026
Rated 5 out of 5 stars

The whole experience was great

The whole experience was great! Equipment arrived on time. Set up came with sufficient instructions that were easy to follow. We called the help line to ask how to change our photo design and customer service walked us through the steps - easy peasy! I received all the photos from my event 48 hours after I returned the equipment. Would highly recommend and use this service again! Thank you KRUU!

4 June 2026
Rated 5 out of 5 stars

Kruu worked out so well

Kruu worked out so well! We used kruu for our wedding and were very happy we did. We love a photobooth so we were looking at photobooth options with an attendant but we wanted something a bit more budget friendly. We got the highest tier package during some savings event (and got a very good deal). Setting up a layout was relatively simple through their app. We ended up needing to talk with support to figure out the best place to have it delivered and they were very helpful and fast in response. The delivery was very smooth, we had it delivered to a ups acces location near the venue. A couple friends set it up and tested it for us and everything worked great. Having the printer was fantastic. Our guests used it pretty seamlessly regardless of age. Returning it was equally easy (although our day of coordinator packed it up for us so I'm not sure if that part is challenging or not). We received the online gallery within a couple days of drop off and guests love that we're sharing the images with them. Overall, very happy with this experience.

30 May 2026
Rated 5 out of 5 stars

It was easy to setup

It was easy to setup, resulted in good quality pictures and was hit the whole night at the reception! You will want to tag someone to just check on it throughout the night periodically if you rent with a printer… we were so glad we did, it was worth it :)

4 June 2026
Rated 5 out of 5 stars

I loved that it was shipped to my home…

I loved that it was shipped to my home a few days prior to my sons party and was able to open it and verify that it worked. Also loved the fact it was simple to set up and a back up printer was in there if the other didn't work. There was plenty of supplies and it was simple to put back in box and easy to ship back to the owners. I also enjoyed getting the photos and everyone had a blast using it. I would recommend it to everyone. Also cheapest booth price and covered the shipping cost.

4 June 2026
Rated 5 out of 5 stars

This was rented for our daughter's high…

This was rented for our daughter's high school graduation party. Everyone loved the idea. It was so much fun. It was so easy to set up and use. Returning the items after the party was also easy. Two days after we returned the booth, we got an email with all the photos that were taken at the party. This was nice because I completely forgot to do it that day. It was fun to see who used it and see the pictures. I would recommend this for anyone who wants to have a photo booth at an event.

30 May 2026
Rated 4 out of 5 stars

Easy to set up

Easy to set up, arrived in time with everything we needed! The only feedback I have is that we used it for a school event, and there were a lot of large group photos taken - I wish we could have printed more than one page (3 photos) of some of those. We ran out of the 10 emergency re-prints SUPER quickly. I know they can keep taking photos, but that actually bogged down the line (and we had lots of paper left), so more reprints would have been really nice.

4 June 2026
Rated 5 out of 5 stars

The whole process was extremely easy…

The whole process was extremely easy and affordable and fun. From the online ordering to the shipping to the transport to the set up to the breakdown to the drop off, I would highly recommend and use this company again. My guests had an amazing time with the Photo Booth and it really made the party! My only suggestion would be to not have to make my guests download an app to save their photos to their phone

4 June 2026
Rated 5 out of 5 stars

SO EASY!!

KRUU is so so easy to set up and was an absolute hit with all the guests at our wedding! The picture quality is beautiful when it prints out too. It's a great keepsake, we really enjoyed it!

30 May 2026

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