We rented this out for a high school’s very first prom. Everyone loved it! The photos printed nicely and looked amazing. Everyone enjoyed the unlimited printing so they were able to get pictures for t... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Ordering, delivery, usage, and returning couldn't have been easier. We are very happy that we used KRUU for our Prom this year. Our students loved getting the printed pictures that night and still... See more
Company replied
Kruu ALWAYS does incredible! I have rented multiple time's and, somehow, it gets better and better with each experience. Customer Service is the absolute best--I haven't had a customer service experie... See more
Company replied
Kruu photo booth provided such an incredible opportunity for my guest to enjoy at our son’s graduation party. It was very easy to set up and start using. I was able to create a scrap book with the ext... See more
Company replied
Company details
Written by the company
At KRUU, we transform weddings, birthdays, company events and other special occassions into unforgettable celebrations with our premier photobooth rental services. With a keen focus on creativity, innovation, and capturing special moments, we take your wedding festivities to the next level. Our photobooths are not just about taking pictures; they’re about creating cherished memories that will be treasured for a lifetime. Why choose KRUU Photobooth for Your Wedding? Unforgettable Experiences: We believe that every event should be unique and memorable. Our photobooths are designed to create immersive and engaging experiences that leave a lasting impression on your guests. From themed props to individual designed prints, every detail is crafted to make your event extraordinary. Unleash Your Creativity: Our photobooths aren't just about taking photos – they're about self-expression. Whether it's striking a pose, making a goofy face, or showing off your style, our booths provide the perfect platform to let loose and be yourself. Quality Keepsakes: Every snapshot is a memento of laughter, love, and togetherness. And our photobooths deliver high-quality prints that capture the essence of your event. These tangible keepsakes allow you and your guests to relive the fun and laughter for years to come. Seamless Convenience: Our photobooth rental process is designed for your convenience. From setup to teardown, it's a seamless & quick experience, so you can focus on enjoying your special day. Our user-friendly interfaces make capturing memories a breeze for guests of all ages. How KRUU Elevates Your Party / Event: Photobooth Rentals: Elevate your wedding, birthday, company event and more with our captivating photobooth rentals that turn moments into memories. Quality Event Keepsakes: Cherish your special day with high-quality, vivid photographs that serve as keepsakes. Convenient Photobooth Services: Enjoy a seamless and hassle-free wedding with our convenient photobooth services. Memorable Event Moments: Make your event unforgettable with creative and dynamic photobooth snapshots. Order a KRUU photobooth today: Your special event deserves a touch of magic, and KRUU is here to provide it. Our photobooths create connections, amplify joy, and turn gatherings into vibrant memories. Join the KRUU experience today and let's capture the spirit of your event, one snapshot at a time. Contact us now to discover how we can elevate your special occasion with our premium photobooth services.
Contact info
Bergrat-Bilfinger-Straße 5, 74177, Bad Friedrichshall, Germany
- 0800 7240914
- support@kruu.com
- kruu.com
4.7
Excellent
23k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 99% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Our printer was delivered broken
Our printer was delivered broken. We were told KRUU would print our pictures and send them to us but I haven't received a response to my email when I contracted customer support.
30 May 2026
Reply from KRUU
Hi, Sarah.
We’re really sorry this happened, especially on a day that was meant to be memorable and fun. A broken printer at delivery is already frustrating, and then being left waiting for support on top of that is not the experience you should have had.
You absolutely should have received a timely response and clear next steps for getting your photos printed and delivered. If that hasn’t happened yet, that’s a serious gap in support follow-through, and it needs to be addressed.
Thank you for taking the time to leave feedback even though the experience was disappointing. It helps flag issues that need immediate attention so they don’t repeat for others.
Best,
KRUU US
Perfect for our Quincenera
We ordered the KRUU photo booth for our daughter's Quincenera and it was a huge hit! The kids loved it and it was easy for them to use. There were 40 kids and we didn't run out of photo paper.
The customizable design for the printed photos was a nice touch and I loved having access to all the digital pictures. It was easy to set up and return the camera. I was very happy with KRUU and would definitely use it again.
5 June 2026
Reply from KRUU
Hi, Dara.
A Quinceañera AND a packed dance floor of 40 kids? Sounds like that booth was working overtime!
We’re so happy to hear it was easy for everyone to use and held up through the full celebration without running out of paper. That’s exactly what it’s designed for: nonstop smiles, silly poses, and a whole lot of memories.
We love that the customizable print design added a personal touch for such a special milestone. And having all the digital photos afterward is basically like getting a bonus highlight reel of the entire night.
Thank you for letting us be part of your daughter’s Quinceañera. We’re really glad it was such a hit, and we’d be happy to join the next celebration whenever you are!
Best,
KRUU US
Highly recommend!
The KRUU Photo Booth was a great addition to our party! It was so easy to set up, customer service was excellent, (even on a Sunday!) and we have fun memories we will cherish.
5 June 2026
Great experience
Great experience, great product! Easy to order, setup, and ship back. Everyone loved it.
4 June 2026
The whole process was seamless
The whole process was seamless. Thank you! It was a hit at the graduation party!
29 May 2026
I am so happy we found you all on…
I am so happy we found you all on Instagram! This was a huge hit at our party! It was so easy to set up and it worked perfectly!! I was even able to customize the art for the background to match my daughters Sweet 16 party theme. I can't wait to use you all again for our next big event! If you are considering using KRUU for your next party, do it! You won't regret it!!
5 June 2026
Just do it!
Great company. I was really skeptical but the Photo Booth was even better than I expected.
5 June 2026
This was the BEST decision!
This was the BEST decision and so worth the money. I read previous reviews, some that indicated they had equipment issues so I was really worried because I am non technical. There are countless things that tell you to set it up before to make sure it’s all working BEFORE your event, it’s super easy set up (even I can do it) plus the 1-800 help number is posted everywhere!! This is sooo fun, so easy and it worked so well! Plenty of photo paper and ink!! The only thing that I did not catch, and not that it was a huge deal, but I assumed the “digital” would be available on the spot, but it actually takes a few days to be able to get them; not a complaint, just an observation. I will be back to order the booth again and again and I will recommend it to all my friends! Thank you KRUU!
5 June 2026
The Photo Booth was easy to set up
The Photo Booth was easy to set up, and the quality of the photos were amazing The Photo Booth was the hit of the party The return was so easy as well I would rent again
5 June 2026
Great rental purchase
Great purchase. It was so fun at our Son's wedding. Good times and great memories
5 June 2026
The Photo Booth arrived on time
The Photo Booth arrived on time. The instructions were clear, and it was easy to set up. I did not have any issues with the printer. It printed pictures quickly, and they were good quality. I loved that you can change the layout and play with the different sizes. Our guests enjoyed the Photo Booth and had fun. What a cool idea. I highly recommend.
5 June 2026
The Photo Booth arrived four days…
The Photo Booth arrived four days before the event. Everything worked fine the hell to videos that were on the website where exactly what was needed. The only drawback I can see is that you must get the Photo Booth to UPS by noon the next day after the event. this can be tricky if you had a good time at your event!
31 May 2026
It was easy to set up.
30 May 2026
Having this Photo Booth at our event…
Having this Photo Booth at our event allowed us to create so many amazing pictures and memories that the bride to be and all of her guest will be able to cherish for years. It arrived on time set up was super easy and everyone at the event had so much fun.
5 June 2026
The photobooth was so easy to install…
The photobooth was so easy to install and take apart. We had so much fun!! Greatly recommend it!
5 June 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.