Krystal Hosting Reviews 2,269

I made an enquiry about the problems I was incurring on my website and whether by backing up from a previous backup would be likely to resolve the problem. The engineer went above and beyond what I had expected and gave me a better solution than I was expecting and even acted upon what he had told me and the problems with my website were sorted.

Excellent service and support. Highly recommended!

Best uk hosting!!! I wasted way too much much time on go daddy etc. this is way way better in every way!

SUPER quick response.. Great information

The package provided by Krystal is far better value for money than previous hosting company. I have two wesites and a dozen mailboxes but the support to transfer them all was superb. I'd recommend them whole heartedly.

Swift, professional and very helpful, even with issues that were user error. Thank you Krystal for such amazing support

A brilliant quality service that works. Hope I don’t encourage too many people to this above average service!

Amazing company, so helpful and fabulous service

I have all my websites with this business, and they are on hand all the time what ever the issue.
friendly professional staff, a pleasure to work with.

I was first introduced to Krystal after my Husband trusted them to look after his many many websites. After his sudden death Krystal was incredible!

Krystal made sure that none of Joe's clients websites went down and gave everyone the option of moving their websites elsewhere or to allow them to stay with Krystal with their own package, most chose to do this.

Joe's clients were not 'web savvy' but Krystal made sure they each had help to transfer and maintain their websites. I was allocated Jordon to help and advice me and through his help and patience we have made sure that all of Joe's clients businesses were not adversley affected by his sudden death. Jordon also adviced me on the best and most cost effective way forward for maintaining my own domain names and building future websites. I cannot thank Krystal or Jordon enough and can recommend them 100%.

I moved to Krystal for their reseller hosting after an amazing experience with their standard hosting. Their customer service and technical support go above and beyond. They respond fast. Their technical knowledge and assistance are excellent. Their speedy hosting is both sustainable and affordable. Their help with migrating websites and domains across has never been easier. After experience with many hosts, the Krystal team, website, and CPanel interfaces surpass all others and really exceed expectations.

Outstanding company all round. I would highly recommend this company to anyone. Their customer support is second to none, should you ever need it.

Very high quality service - able to deal with complex issues.

Great support and super fast.

I usually hate enquiring about things, it always feels like getting pushed into committing on the spot and not actually giving you any of the advice/help you were looking for. However this was one of those few exceptions, the business development manager, Oliver, replied to my email very quickly, arranged a quick call with myself and had a genuine one to one discussion about my situation an the needs I required. There was no push towards upselling, he gave me what I felt was his honest opinion on what was right for me and all the advice/help to go with it. I’m currently building the website and I can safely say it’s as easy and streamlined as described.

I never leave reviews, unless my experience is traumatising or what I feel is genuinely worth my time so sure my experience and thoughts. On this occasion i cannot recommend Krystal enough, 10/10.

Oliver seemed like a genuinely nice guy and I wish him and the team at Krystal the best in the future, here’s hoping for a long and fruitful venture through them! :)

Our previous provider (a one-man-band) was very hit and miss and i never felt comfortable with it.
Krystal were recommended by a friend. So took the leap. I had no idea what i was doing in moving over our email and web pages. Everytime I got stuck I rang them up and they knew exacly what was going on, what my problem was and instructed me what to do about it.
That was a couple of months ago and my experience now we are up and running have been flawless.

Finally I had a query with an invoice so I emailed them at 18:48 Sunday night, and they replied at 18:59.
On a Sunday!
Outstanding.

Excellent.
Completed the migration from BT efficiently and effectively. Very quick responding to tickets.

Needed to sort out different hostings and Krystal did it all for me.

Been with them for years, great team and service