Incorrect sizing guide online, poor support, very long shipping time. They have domains in multiple countries to pretend they are a local store. If you don't get the size right, you have to pay ship... See more
Company replied
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Being based in Germany, their shipping costs are a little higher than the UK are used to - but their customer service is exceptional. The few issues I've had over the years have always been resolved... See more
Ordering gloves from overseas without having a physical store or try them on at can be a pain, but the team at keepersport have been nothing but helpful every step of the way. They stand behind their... See more
Company replied
The staff were very helpful with a defected pair of gloves. Offered a full refund even though it wasn't necessary. Would defiantly recommend the range of Varan 7 gloves for keepers looking for a seaso... See more
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Company details
Written by the company
KEEPERsport is the outfitter of trust for many football goalkeepers around the world, whether professionals or amateurs! Our many years of experience, our personal service to meet your most specific desires and our competence to choose the most useful and best products of our range make us your unique partner in the matter of goalkeeping equipment. Most of our employees are passionate goalkeepers. This joy of life is conveyed by us together with our #KeepItAll lifestyle in the daily dealings with our customers.
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4.4
Excellent
623 reviews
Replied to 12% of negative reviews
Typically replies within 1 month
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Ordering gloves from overseas without…
Ordering gloves from overseas without having a physical store or try them on at can be a pain, but the team at keepersport have been nothing but helpful every step of the way. They stand behind their products and want to you get the most out of them. Cannot reckoned them enough, an extra special thank you to Gyuri who always goes the extra mile!!
30 November 2023
Unprompted review
Reply from KEEPERsport
Dear customer, we are glad that you are satisfied with our service and thank you for sharing your experience with others. Your KEEPERsport Team.
The best GK shopping site!
Excellent products with a modern look, superb customer service, excellent quality of all products purchased so far. the best site for GK shopping!
25 November 2023
Unprompted review
Reply from KEEPERsport
Ivana&Marc, thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you find our products excellent, with a modern look that meets your expectations. It's fantastic to know that our customer service has left a positive impression on you, and we're committed to maintaining the highest standards. Thank you again for choosing us for your GK shopping needs. We look forward to serving you in the future and providing you with more excellent products and experiences.
Excellent customer service!
I agree with everything, what Linda (2023.10.21) wrote
"Excellent customer service! Had some trouble and bad luck with my shipment (not the company's fault) but the thoughtful and personal attention from customer service (thx Gyuri!) made all the difference which, to be honest,is rare these days. Highly recommend."
20 November 2023
Unprompted review
Reply from KEEPERsport
Gábor, thank you so much for taking the time to share your positive experience with us! We truly appreciate your kind words and are thrilled to hear that you had an excellent customer service experience, despite the challenges with your shipment. Thank you for choosing KEEPERsport.
Gloves
Reusch attrakt freegel infinity
First online purchase. I usually have a problem with not being able to pull the gloves up... these are great
26 October 2023
Unprompted review
Reply from KEEPERsport
Saša, thank you for your feedback.
Excellent customer service
Excellent customer service! Had some trouble and bad luck with my shipment (not the company's fault) but the thoughtful and personal attention from customer service (thx Gyuri!) made all the difference which, to be honest,is rare these days. Highly recommend.
18 October 2023
Unprompted review
Reply from KEEPERsport
Linda, thank you for sharing your experiences and for the kind words.
Great goalkepper equipement site
Fast delivery, good quality products, best price
22 September 2023
Unprompted review
Reply from KEEPERsport
Ines, we are very glad that you are satisfied with KEEPERsport.
Highly recommend Keepersport
Highly recommend Keepersport. Great store for everything a keeper needs. Have bought from the for a long time now and thier service is second to none. The Keepersport branded gloves are second to none. Have used them for the last 3 years and absolutely love them. Fit, comfort, durability, grip are superb.
29 September 2023
Unprompted review
Reply from KEEPERsport
Carlos, thank you very much for your feedback and recommendation.
I recommend!
4 stars only because my order was 'lost' and if I hadn't written to them when it would be delivered, because the expected deadline had passed, I probably wouldn't have gotten the package. Apparently the system failed. Otherwise, all praise for the immediate solution to the problem and the package, which arrived within two days of reporting the error. We are very satisfied with the products.
I recommend!
14 September 2023
Unprompted review
Reply from KEEPERsport
Erna, thank you for sharing your review and experience. Unfortunately, in your case, we had a technical error due to which your order was not imported into our system, and we were only able to find this out when you contacted us. Therefore, of course, we wanted to correct the error as soon as possible. Thanks again your KEEPERsport Team.
Amazing Service
The staff were very helpful with a defected pair of gloves. Offered a full refund even though it wasn't necessary. Would defiantly recommend the range of Varan 7 gloves for keepers looking for a season lasting glove. Amazing durability and great grip with gloves that have 4mm white claw or black claw latex.
11 September 2023
Unprompted review
Reply from KEEPERsport
Alessio, thank you for sharing your experience and for the kind words.
Gyuri is the man
Gyuri answered my query extremely quick and helped me a lot, great person and deserves a raise
30 August 2023
Unprompted review
Reply from KEEPERsport
Jordan, thank you for your feedback.
The best shop for goalkeepers
Hello,
I can tell you from my own experience that this is one of the best porter shops in the world. They have good products and a great selection of goalkeeper gloves at great prices. But what I liked most was that they always had the thing I was looking for. You are the best Keepersport and I will continue to buy from you.
Thank you and best regards,
Sebastijan Bezlaj
23 August 2023
Unprompted review
Reply from KEEPERsport
Sebastijan, we thank you from the bottom of our hearts for your evaluation of our services. Your KEEPERsport Team
Cannot recommend highly enough
The tip of the iceberg is the selection of gloves. A huge array of gloves to fit any need, and budget, along with the same again for goalkeeping clothing and accessories. My favourite for purchasing my goalkeeper equipment. With that said, as good the merchandise is, it pales into comparison of how good the customer service is. I have had to use their customer services on a few occasions and when I have, it has been exemplary. For example, I recently had a problem with a postcode for a delivery. The delivery company was being very awkward and extremely slow to communicate. Keepersport persisted time again to get the problem sorted with the delivery company from their end and after ten days of what felt like banging our heads against a brick wall, we managed to get it sorted. The friendliness and professionalism never wavered and nothing was too much trouble. Massive thanks to them and I cannot recommend them highly enough.
I have used "keepersport" instead of using the representatives name as I wasn't sure if they would like me to use their name.
20 July 2023
Unprompted review
Highly recommended !
Highly recommended !The goalkeeper's gloves are very good and the customer services is excellent. Thank you KEEPERsport!!
3 July 2023
Unprompted review
Birthday boots Our purchase of Puma King Ultimate…
Our purchase of Puma King Ultimate boots is sure to delight our lanky goalie grandson.
We returned to Keepersport for the order after buying from them last year on his 14th birthday.
Again, everything went like clockwork and the boots took just over a week to arrive from Austria.
Would 100% recommend Keepersport.
30 June 2023
Unprompted review
Great Service and great products!
28 June 2023
Unprompted review
Fast response, helpful and convenient
Fast response very convenient to message on WhatsApp. Gyuri the customer service employee, was very helpful and understanding. They even offered me an early refund for my mistake. I definitely will be dealing again with KEEPERsport.
5 June 2023
Unprompted review
Reply from KEEPERsport
Josiah, thank you for your feedback.
Look no further for sports gear! Especially football goalkeeper one!
Great company with
comprehensive offer. Products are top notch, discounts are regular and delivery is very quick and reliable. Also customer support is great and very proactive. Nothing but praises.
Highly recommend!
11 May 2023
Unprompted review
Reply from KEEPERsport
Denis, thank you for the kind words and nice feedback. Your KEEPERsport Team.
Reply from KEEPERsport
Dear Anja, thank you very much for your time and feedback.
Amazing after sales help
Amazing after sales help.
Had a issue but they solved instantly 👍👍
12 April 2023
Unprompted review
Reply from KEEPERsport
Cheesy, we are very glad that we were able to help you and solve your problem. Thank you for your feedback.
Great business
I have been ordering from keepersport for several years now and Gyuri and the staff are fantastic answered all my questions promptly and offered a solution when a issue arose have an amazing selection of keeper equipment second to none keep up great work
12 April 2023
Unprompted review
Reply from KEEPERsport
Thank you for the feedback and such kind words only encourage us to strive for even better services in the future.
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