I took advantage of a good price for buying multiple hoodies & I will be gifting them at Christmas so others can enjoy the cosy warmth offered by these items. This time, I've opted for the waterproof... See more
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We’re proud to be from the UK and take pride in giving our fellow Britons cosy comfort from our wide range of kudd.ly™ products. We strive for exceptional customer service, and our customers' happiness is our number one priority. Enjoy the feeling of being enveloped in a huge hug of a weighted blanket, embrace the cosy with oversized fleece hoodies, feel the chill with our amazing one-and-only cooling blankets, and of course dive into adventure in our oh-so-comfy sliders!
Contact info
Exchange Place 3, Semple Street, EH3 8BL, Edinburgh, United Kingdom
- support@kudd.ly
- kudd.ly
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Bought a hoodie bundle and an outdoor…
Bought a hoodie bundle and an outdoor hoodie ( to wear at dog training)
Great products, sent quickly
Very quick delivery and oh my goodness…
Very quick delivery and oh my goodness this Kudd.ly is so warm I don’t want to take it off I felt heavy when I took it out of the wrapping but once you’ve got it on you won’t want to take it off! I wish you did plain coloured bottoms to go with it
Me and my wife love our hooded…
Me and my wife love our hooded blankets. Warm, cozy and comfortable. Very happy with the purchase!
Great products and service
Great products and service. I love the designs.
Waterproof outdoor hoody
Waterproof outdoor hoody - brilliant product, really warm and comfortable, roomy even if you are on the larger side. Brilliant value with 2 item bundle .
To good an offer to pass up!
Both offers were far too good to pass up.
Bought 2 waterproof hoodies to use at work, as I am frequently outdoors working in a children’s nursery. Very warm and kept me cosy all day.
Also bought 4 kudd.ly hoodies, starting early on Christmas presents for later in the year. I already own one and I wear it continually when at home lounging in the house.
Great value for money all round and very cosy.
Excellent hoodie blankets
Excellent hoodie blankets. Very warm, soft and thick.
My second time for purchasing from this company 😁
My second time for purchasing from this company 😁. Great service, great quality of goods, great design of goods, So warm and comfortable. Internal packaging of goods lovely, so different and everyone has commented on how lovely my slipper boots are! 😁
I got the weighted blanket buy one get…
I got the weighted blanket buy one get one free, not knowing I was meant to put x2 in basket at time of purchase I only purchased the one
I contacted them and straight away was replied with an email stating above that I should have put x2 in my basket however they have still kept the deal and sent my 2nd one out free of charge
Very good quality to.
Excellent value for money
Excellent value for money. Warm and snuggly product
Will not respond to returns requests…
Will not respond to returns requests despite claiming they have a 30 day money back guarantee on the item purchased. Tried all channels of communication provided.
Finally got an email response to tell us we can’t return the item because it’s in the sale. (Looking on their website - every item is in the sale!)
Consumer Contracts Regulations 2013 says we have a legal right to return an online order if we inform them within 14 days (which we did). Replied to them to point this out and now radio silence again.
Would not recommend this company at all.

Reply from Kudd.ly
Can not fault the order and delivery…
Can not fault the order and delivery process. Arrived well packaged and in good time. Ordered two of the king size dream pillows and they are amazing. We have slept so well and loved that we could add or remove filling.
Disappointing quality
I purchased a blanket hoodie a few years ago and loved it, it was thick and incredibly warm. So when I was in a position to buy another one I was really excited to own a second hoodie! However, that was where the excitement ended.
I ordered 2 gift bags to help with storage of my old and new hoodie during the summer months and despite the listing saying the gift bags would match the size of the item ordered, I received bags big enough to fit an adult in!
I was also incredibly disappointed with the quality and thickness of the new hoodie I received. It was much much thinner than my original hoodie and was nowhere near as warm because of this.
When I eventually managed to get a response from customer support, they did apologise and send me a new hoodie and new appropriate sized gift bags (free of charge and they did not want the 'poor quality' hoodie and oversized bags returned). However, the new hoodie sent was exactly the same poor quality and thickness. I ended up keeping it as it was so difficult to get hold of them in the first place and didn't want to have to mess around with it again. I will just prioritise wearing my original hoodie which is amazing quality and keep the poor quality one as a spare.
Buyer beware, if you have had a blanket hoodie from kuddly in the past and are buying a new one, be aware that the quality is no longer what it was, I presume this change in quality is to save costs, but is still incredibly disappointing.

Reply from Kudd.ly
Very poor quality
Very poor quality. Extremely thin, nothing like the one I bought from you previously. Also you took forever to reply when I asked to return it. Eventually when you did respond you told me I'm not entitled to a refund due to it being in the sale.

Reply from Kudd.ly
Fantastic weighed blanket
Fantastic weighed blanket, has improved my night's sleep
Impossible to send items back for a…
Impossible to send items back for a refund, no returns label are included , emails, WhatsApp, messenger, Facebook, online forms all ignored , chat bot useless , no contact phone number. No way of returning !!!
AVOID

Reply from Kudd.ly
Weighted blankets
Ordered 2 weighted blankets. They were on an offer if you bought 2 so would be silly not to. Arrived very quickly and were packaged well.
Impressive value and quality
Did an order for four, meeting all the family's needs. Prompt delivery, I was concerned that the quality might not be great given the exceptionally good pricing. Once out of the vaccum packaging, they grew like Topsy, into wonderful fluffy garments. Very impressed and everyone loved the individual patterns chosen.
Quick delivery of a great product
Quick delivery of a great product. I bought 2 weighted blankets, 1 each for my children. 1 who is neurodiverse, the other isn't but has FOMO. Both love their new blankets and use them regularly. Thank you :)
Soft, snuggly and very very warm
I ordered 2 outdoor hoodies when they were buy one get one free. They are a bit out of my price range normally but that made them ok. I was also offered a plain blanket hoodie for £5. I got it not really expecting much. Ive got 4 blanket hoodies from different companies & this one one is definitely the best of the lot. It is so thick & warm, ive hardly taken it off since it arrived
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