Ordered two copies of a record with separate transactions. I only received one copy. When contacted with copies of then being separate I was advised that they thought it was my error and would have r... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
DO NOT PURCHASE FROM THIS WEBSITE...Downloads are broken, unable to download purchased CD. Fix your GD website.
Company replied
LP arrived in good time, well packaged and in great condition.
Excellent customer service. I had a problem with my order and received immediate, helpful responses. A replacement product arrived in Australia promptly. It's rare to see customer service like this th... See more
Company replied
Company details
- #56 of 61 best companies in Music shop
Information provided by various external sources
Kudos Records was founded in 1992 to provide efficient and effective distribution services to independent record labels. We bridge the gap between the traditional label and distributor by providing physical and digital distribution, manufacturing and m...
Contact info
Fortess Road 77, NW5 1AG, London, United Kingdom
- 020 7482 4555
- mail@kudosrecords.co.uk
- kudosrecords.co.uk
4.2
Great
111 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
great service
quality product, fast service and record was packaged correctly so it would not get damaged during shipment
3 June 2024
Reply from Kudos Records
Pleased your order arrived safely with you in the US. Thanks.
Great Communication
Great Communication, fast delivery, well packaged.
Great Customer care.
13 May 2024
Good Service
Record received as soon as it was released, as per order. No complaints about service whatsoever. Thanks.
13 May 2024
Excellent service
Items delivered on time. Good communication from seller. Excellent all round!
13 May 2024
Reply from Kudos Records
Thank you.
Had the CDs I wanted at a very…
Had the CDs I wanted at a very reasonable price - cheaper than Amazon, even with p&p. Will be my first port of call from here on in!
13 May 2024
Quick, well packaged, well priced!
Easy from start to finish! Good communication, kept up to date from start to shipment.
13 May 2024
Brilliant service
Brilliant service, I put the incorrect delivery address on my order. They sorted return and resend without any fuss. Will be ordering again from them.
13 May 2024
Reply from Kudos Records
🤘
Reply from Kudos Records
Thanks for taking the time to leave a review from Germany.
Kudos Rocks!!
Great experience buying this record. Got the digital download right away, record shipped right away and arrived in perfect condition. Couldn’t be happier with the whole process.
26 March 2024
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.