Ordered two copies of a record with separate transactions. I only received one copy. When contacted with copies of then being separate I was advised that they thought it was my error and would have r... See more
Company replied
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See what reviewers are saying
DO NOT PURCHASE FROM THIS WEBSITE...Downloads are broken, unable to download purchased CD. Fix your GD website.
Company replied
LP arrived in good time, well packaged and in great condition.
Excellent customer service. I had a problem with my order and received immediate, helpful responses. A replacement product arrived in Australia promptly. It's rare to see customer service like this th... See more
Company replied
Company details
- #56 of 61 best companies in Music shop
Information provided by various external sources
Kudos Records was founded in 1992 to provide efficient and effective distribution services to independent record labels. We bridge the gap between the traditional label and distributor by providing physical and digital distribution, manufacturing and m...
Contact info
Fortess Road 77, NW5 1AG, London, United Kingdom
- 020 7482 4555
- mail@kudosrecords.co.uk
- kudosrecords.co.uk
4.2
Great
111 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Everything went perfect!
8 March 2024
Reply from Kudos Records
Thanks for the review. We're pleased to know your package arrived with you in Portugal problem-free.
Very fast delivery within UK and lowest…
Very fast delivery within UK and lowest price in the market!
8 March 2024
Reply from Kudos Records
Thanks for the review.
Easy process to purchase from Kudos
Easy process to purchase from Kudos. Vinyl arrived within the timescale estimated and in the condition as described. Great seller.
21 February 2024
Reply from Kudos Records
Thanks, James. Do visit us again!
Pre ordered and landed in my mailbox on…
Pre ordered and landed in my mailbox on day of release. Good work.
21 February 2024
Reply from Kudos Records
👍
They helped me find a hard to get…
They helped me find a hard to get record for my husband for Valentines. Shipping was quick and will definitely buy from them again soon. Highly recommend!!!
9 February 2024
Reply from Kudos Records
Thanks for the review. Pleased we had the record you were looking for and that it got to the other side of the pond in time!
Fast shipping and arrival
Fast shipping and arrival, great communication..just perfect 360.
6 February 2024
Flawless
Flawless. Very well packaged, vinyl arrived as new quickly. Highly recommended.
26 January 2024
Reply from Kudos Records
Thank you for the positive feedback!
Excellent delivery!!
8 January 2024
Reply from Kudos Records
Thanks Marcel! We're please to know that your CD order arrived in The Netherlands quickly and safely.
It took nearly eight months to arrive.
11 January 2024
Reply from Kudos Records
Hi Angela. I believe that your purchase was a pre-order for an item that wasn't yet released by the record label. I understand that the release date for this album was delayed several times by the label after your order was placed - which is the reason it took much longer than anticipated to supply the CD to you. We apologise if you were not informed of the delay and if this caused you any inconvenience. However, please be assured that as your order was dispatched (and delivered) immediately prior to the official release date, you were among the very first people to receive a copy of the album.
Gives your email address way to marketing companies
The CD was fine and shipped promptly, but they gave my personal email address to an external marketing company (TrustPilot) without my permission.
11 January 2024
Reply from Kudos Records
Thanks for the positive feedback!
Excellent prompt delivery
Excellent prompt delivery, and well packaged so the record arrived safely.
22 December 2023
All perfect with a ship from Spain
27 November 2023
Reply from Kudos Records
Thank you. We are pleased that your order was delivered safely and promptly in Spain.
good communication arrived as informed
17 August 2023
Quick delivery to Germany
14 August 2023
Very Easy To Order
It only took a few minutes. And few seconds to download. The quality sounds fantastic
12 August 2023
Unprompted review
Great package and well received
27 July 2023
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