Kuhamia Reviews 107

TrustScore 3.5 out of 5

3.7

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Rated 4 out of 5 stars

Well my review is the same as Peter and many others. Jessica did come good and refunded my monies. Judging by other peoples experience I would have thought that Kahumia could make it more obvious that... See more

Rated 1 out of 5 stars

Paid €1 - Joined Kumania 27th March 2025 in the morning - Cancelled Kumania same day after reading reviews on Trustpilot and Google - saying they still took payments after cancellations - I took... See more

Company replied

Rated 4 out of 5 stars

Exactly the same as the majority of Kuhamia’s past customers, I didn’t read the small print. I had no idea I was signing up for a trial period, after which I’d be liable for a monthly subscription. Ho... See more

Rated 5 out of 5 stars

Jessica did her job excellently. He has a truly pleasant customer service and followed me from start to finish with my problem. Very understanding and friendly person. I think that without a sensitive... See more


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3.7

Average

TrustScore 3.5 out of 5

107 reviews

5-star
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1-star

Replied to 85% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

I get a rally good support ☺️👌

26 December 2023
Unprompted review
Kuhamia logo

Reply from Kuhamia

Ramune,

Thank you for your feedback.
Your encouraging feedback uplifts our daily endeavors at Kuhamia.
Knowing that you appreciate our services is truly rewarding, and we deeply value the trust you place in us.

Warm regards,
Jessica - Kuhamia, Customer Support

Rated 4 out of 5 stars

Well my review is the same as Peter and…

Well my review is the same as Peter and many others. Jessica did come good and refunded my monies. Judging by other peoples experience I would have thought that Kahumia could make it more obvious that after the initial 1 euro payment in a week you get hit with a 35 euro addition. Any ways as I said Jessica came good but it would make her job a whole lot easier if the additional payment was made more clearer. 👍

19 December 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service.

After my original comment here Kuhamia contacted me and things were resolved.
Very good service and understanding from Jessica.
I would recommend Kuhamia if you are looking for a rental or to buy.

12 December 2023
Unprompted review
Kuhamia logo

Reply from Kuhamia

Peter,

We appreciate your kind words in the review!
Your positive feedback brightens our daily efforts at Kuhamia.
It's rewarding to know that you value our services, and we're thankful for the trust you have in us.


Best regards,
Jessica - Kuhamia, Customer Support

Rated 5 out of 5 stars

Exceptional Customer Service!

Exceptional Customer Service!

I recently had an issue with my Kuhamia subscription, and the support team, especially Jessica , went above and beyond to help resolve it. I truly appreciate their understanding and responsiveness.
If you're looking for a service that not only values its customers but also strives to find solutions, Kuhamia is the way to go. I highly recommend them!

7 December 2023
Unprompted review
Kuhamia logo

Reply from Kuhamia

Hello,

Thank you for your wonderful feedback!
We're delighted to hear that we provided exceptional service to resolve your subscription issue. Your recommendation means a lot to us.


Best regards,
Jessica - Kuhamia, Customer Support

Rated 1 out of 5 stars

Looks like a scam

Jessica is great as she offered a refund for the charge, however I don't know how on earth I'm going to get it since I cancelled my card because I thought I was being scammed. As most other reviews point out, they ask for a payment of 1 euro for a seven day trial, but in very fine print they say that they will charge you 39.99€ as soon as it ends. I missed it and was charged. As soon as I saw the charge I cancelled my card. How am I going to get a refund? I don't have a lot of money and 40 euros makes a huge difference for me. Please help

26 November 2023
Unprompted review
Kuhamia logo

Reply from Kuhamia

Hello Diego,

Kuhamia is a legitimate company committed to providing high-quality services to our users. We understand that misunderstandings can happen, and our goal is to address your concerns and improve your experience. We value your feedback, as it helps us enhance our services.

I've sent you an email detailing a solution to address the refund process. Please respond to that email at your earliest convenience so that we can proceed with resolving this matter promptly.

We appreciate your cooperation and look forward to assisting you further.


Best regards,
Jessica - Kuhamia, Customer Support

Rated 5 out of 5 stars

Jessica was extremely helpful

Jessica was extremely helpful, thank you!

27 September 2023
Unprompted review
Kuhamia logo

Reply from Kuhamia

Lois,

Thank you for the kind words.
We're pleased to know that we were able to assist you.


Best regards,
Jessica - Kuhamia, Customer Support

Rated 1 out of 5 stars

Scam website - no details on owners or managers - do not register your card details

Please check scamadviser.com

Again no answer on who the owner or manager is of this company...
Instead the hide the infos for a reason.
Jessica if you are real please let everyone know who is the manager/owner... unless people have an idea where the company is registered and details of the owners.

Instead you you take money from people accounts in hope they do not notice - they say they are a subscription business - I say it is built in a way to scam people.

Do not leave your card details!!!!!

Scammers please reply to this simple questions.

16 October 2023
Unprompted review
Rated 4 out of 5 stars

The overall website is good

The overall website is good, but I really feel that Kuhamia should make the subscription text bigger as I completely missed that I have to pay a monthly fee and people can get mad about that.
Support is very helpful though, and Jessica is willing to refund my monthly fee which I appreciate.

5 October 2023
Unprompted review
Rated 5 out of 5 stars

Signed up for a 7 day trial I didn't…

Signed up for a 7 day trial I didn't know I was signing for a monthly sub. I contacted the sales and informed Jessica that I didn't see the agreement for regular monthly subscriptions as I am registered blind. She promptly replied to inform me due to my vision impairment she would reimburse me.

9 October 2023
Unprompted review
Rated 5 out of 5 stars

I want to personally thank Jessica Mae…

I want to personally thank Jessica Mae for assisting in a billing issue that I had and asked to be resolved. She was attentive in her responses and dealt with the issue quickly. I am very grateful for her thoughtful service adn attention.

29 September 2023
Unprompted review
Rated 3 out of 5 stars

Company 👎 Jessica 🔝

My rate is the average of the experience I had with Kuhamia (0/5) and the perfect customer service I got from Jessica (5/5).

I would like to copy exactly the review of one customer because it happened the same to me.

“Exactly the same as the majority of Kuhamia’s past customers, I didn’t read the small print. I had no idea I was signing up for a trial period, after which I’d be liable for a monthly subscription. However, Jessica was very understanding and refunded my first month’s payment without reservation. Thanks, Jessica!”

23 September 2023
Unprompted review
Rated 4 out of 5 stars

Caveat Emptor!

Exactly the same as the majority of Kuhamia’s past customers, I didn’t read the small print. I had no idea I was signing up for a trial period, after which I’d be liable for a monthly subscription. However, Jessica was very understanding and refunded my first month’s payment without reservation. Thanks, Jessica!

18 September 2023
Unprompted review
Rated 5 out of 5 stars

Thank you Jessica

Kuhamia is not very clear in explaining how it works.
I did not get acces to the adresses of appartements and sometimes no acces at all.
Nevertheless JESSICA helped me in a perfect way to settle my claim and I am very grateful to her.
Maybe because of her, I will be coming back to Kuhamia in the future.

29 August 2023
Unprompted review
Rated 5 out of 5 stars

Very good.

Hello,
This is to rate service of Jessica Mae. She did a great job. Very kind and very helpful!
Thank you.

12 June 2023
Unprompted review

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