Kustom Clothing Ltd Reviews 

130
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Fantastic quality of hoodies! I ordered 22 for me and my classmates and lecturers and they were very responsive to emails, very reasonably priced and we even got our order ahead of schedule. Would abs... See more

Rated 5 out of 5 stars

Wayne helped from start to finish, very swift at replying and sorted our order for us with no problems. We received order within 3 days, everything was there and quality of products / embroidery are e... See more

Rated 5 out of 5 stars

I organised Leavers Hoodies through Kustom Clothing and the whole experience was excellent! Lisa is brilliant! She was happy to provide examples of 2 different designs for the children to make a choic... See more

Rated 5 out of 5 stars

We recently ordered 50x custom technical tshirts for our organisation. Matt and the team we dealt with were really great, very patient during lockdown and waiting for us to compile our order. The desi... See more

Company details

  1. Shopping & Fashion

Information provided by various external sources

Kustom clothing are the UK's leading supplier of printed and embroidered clothing. We supply our printed and embroidered clothing to all sectors from small start ups to household names and just about everyone in between. We offer screen, digital, transfer and sublimation printing as well as premium quality embroidery.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

130 reviews

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4.6

All reviews

(130)

5 reviews in the last 12 months

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Rated 5 out of 5 stars

An amazing company to work with

An amazing company to work with. They supplied all our year 6 Hoodies, packaged them perfectly and the team helped so much whenever we had any questions. A massive thank you to Lisa and team.

23 February 2024
Unprompted review
Rated 5 out of 5 stars

Very personable customer service

Very personable customer service. Steph worked with us to help fine tune our designs and walked us through every step of the way. Will definitely be returning for future orders!

Playbook Project

21 March 2024
Unprompted review
Rated 5 out of 5 stars

Cannot recommend highly enough

We have used Kustom Clothing for over fifteen years to produce personalised running tops for our charity's London Marathon running teams, and have never been disappointed or let down. We have always received an excellent service and have always been delighted with the products.

6 March 2024
Unprompted review
Rated 5 out of 5 stars

A last minute order for 11 custom…

A last minute order for 11 custom hoodies for our annual ski holiday, and the service was outstanding from start to finish. Ordering was easy, the colours available vast and the deliver time was super fast! Thanks for such a quality garment at a competitive price, would strongly recommend and we will be ordering again! !

5 February 2024
Unprompted review
Rated 5 out of 5 stars

School event Hoodies - excellent!

We've used bulk hoodie suppliers in the past for school events, but Lisa and the team at Kustom Clothing have been exceptional from the get-go. Excellent communication provided, and they sent through graphic mock ups, samples and copies of order forms to make it really easy for us to order and inventory when they arrived. The kids and staff at our secondary school were delighted with their personalised embroidered hoodies - over 100 items that all arrived within a couple of weeks from ordering! We will come back again :)

24 January 2024
Unprompted review
Rated 5 out of 5 stars

Great product & service

Clear communication via email throughout the order process.
My order was for a small batch of embroidered polo shirts & fleeces. I received a quote the same day as my enquiry.
My artwork specification was accurately reproduced and was emailed a photo of the actual embroidered swatch proof of the design for my approval.
I made several changes to garment sizes and delivery address. All was handled professionally and changes were acknowledged.
Good value for money with reasonable setup charges.
The garments are brilliant, the embroidery was replicated perfectly.
Overall a great company who I will definitely use again.
Thoroughly recommend.

8 January 2024
Unprompted review
Rated 5 out of 5 stars

Quality Products

We ordered technical shirts with our logo and the quality of the shirts and the printing is excellent. The customer service was flawless and we would definitely use them again. Good price too!

5 September 2023
Unprompted review
Rated 5 out of 5 stars

Excellent communication and very…

Excellent communication and very helpful all round. The leavers hoodies were brilliant quality and lovely colours! We have some very happy year 6s. Thank you Lisa and team :)

18 May 2023
Unprompted review
Rated 1 out of 5 stars

Absolutely awful

Absolutely awful! Don’t ever order from this site! I ordered a T-shirt which when it arrived it was too big so I sent it back and at the same time ordered the size down. Ended up having to send that one back too. I waited over an month for my first refund which I kept being told it had been refunded when it hadn’t been. Finally got the first refund however it’s been over two months and I haven’t received my second refund. I’ve email of several different occasions And I’ve been ignored every single time. It’s absolutely ridiculous and I want my money back!

24 February 2022
Unprompted review
Kustom Clothing Ltd logo

Reply from Kustom Clothing Ltd

HI Maisie, I think you may have reviewed the wrong company! We are Kustom clothing based in Hitchin, Hertfordshire. We don't have any orders with your name on but please feel free to send me an order number / any info and I will double check our systems. Our phones are on and I am happy to take any calls if this if will help with your problem - 01462 456332

Rated 1 out of 5 stars

Caution fraud company!

I ve placed my order 21th of agost, they are not shipping, not answering... nothing. They have cashed my money and robbed it!

6 September 2021
Unprompted review
Kustom Clothing Ltd logo

Reply from Kustom Clothing Ltd

HI Marc, I think you may have reviewed the wrong company! We are Kustom clothing based in Hitchin, Hertfordshire. We don't have any orders with your name on but please feel free to send me an order number / any info and I will double check our systems. Our phones are on and I am happy to take any calls if this if will help with your problem - 01462 456332

Rated 5 out of 5 stars

Outstanding service for Leavers' Hoodies!

Kustom Clothing (and Lisa in particular) were absolutely amazing at sorting out our Leavers' Hoodies this year. Lisa was helpful, patient and incredibly accommodating when we had to have them earlier than we'd expected! The kids were absolutely thrilled with them - a fantastic treat after a particularly difficult year! Many, many thanks! Sarah Armstrong, Friends of Benthal Primary School, Hackney.

28 July 2021
Unprompted review
Rated 5 out of 5 stars

A Stand Out business

As a business this company is a breath of fresh air .We have been ordering our works uniform from them for a number of years and nothing is too much trouble.I had a issue with sizing and Abi who I spoke to at Kustom clothing was so helpful and went beyond her job role to help me .I cannot recommend them highly enough and we will as a business continue to use them for many more years ahead

23 July 2021
Unprompted review
Rated 5 out of 5 stars

Faultless

Great product, prompt and efficient service, highly recommended. My go to place for custom workwear. ⭐️ ⭐️ ⭐️ ⭐️ ⭐️

16 July 2021
Unprompted review
Rated 5 out of 5 stars

Year 6 Leavers Hoodies, Amazing service, quality and price

Amazing service from start to finish.
Lisa supported me through the whole process to make sure that I stayed within my deadline.
Great quality hoodies, the children and parents will be very please.
Great price and sizes we’re generous, just as Lisa advised.
I couldn’t be happier, will definitely recommend.
Thank you Lisa & your team 🥰

9 July 2021
Unprompted review
Rated 5 out of 5 stars

We have used Kustom Clothing Ltd for…

We have used Kustom Clothing Ltd for the past few years to supply our year 6 school leavers hoodies and each year we receive the same professional service from point of enquiry through to timely delivery.

The garment quality and print work is excellent and cost is reasonable.

I would definitely recommend Kustom Clothing to any school looking to provide leavers hoodies for their pupils.

8 July 2021
Unprompted review
Rated 5 out of 5 stars

School Leavers Hoodies

I contacted Kustom clothing to supply school leavers hoodies for a primary school year 6. From the first contact, they were helpful and professional. The company offered good quality hoodies at a competitive price and my contact Lisa always responded rapidly and was on hand with good advice.

The design and ordering process was easy, and even though there were a number of different sizes and colours ordered, the order arrived promptly with no missing or incorrect items. In summary, good quality, fast turnaround, economical, helpful and precise; exactly what you need when sorting out school hoodies.

28 June 2021
Unprompted review

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