Kuurth Reviews 3,295

TrustScore 4 out of 5

4.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 900 reviews, reviewers had a great experience with this company. Customers consistently praise the high quality of the products, often noting their unique designs and elegant appearance. Many people are happy with their purchases, finding the items to be exactly as described and receiving numerous compliments. The packaging is frequently highlighted as careful and beautiful, ensuring products arrive safely. However, some customers experienced significant delays with delivery, with orders taking several months to arrive, and some even getting lost in transit. There are also mixed opinions regarding customer service, with some finding it very helpful and quick, while others reported slow responses, conflicting information, or unsatisfactory resolutions for issues like wrong sizes or product defects. A few people noted quality issues with certain items, such as beads falling off, mechanisms breaking, or products not matching their online depiction, leading to disappointment.

What people talk about most

Product

Consumers find product to be positive, with many reviewers expressing satisfaction with the high quality,... See more

Quality

Reviewers mention positive feedback about quality, with many customers praising the high quality and... See more

Customer service

Customers consistently note ambiguous experiences with customer service, with many praising the efficiency,... See more

Delivery service

Clients share ambiguous opinions on delivery service, with some reviewers praising timely and fast delivery,... See more

Order

Reviewers highlight ambiguous aspects of order experiences, with some expressing satisfaction, while others... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The quality of the product goes without saying, this is not my first time buying with Kuurth and I am as impressed this time around as before. These are beautiful, quality, art inspired products that... See more

Rated 4 out of 5 stars

I went to thir pop up store but I bout a wrong site of ring so I'm a little bit disapointed even if the user expérience was really great. It's a good shop I recomand it for this qualité and originali... See more

Rated 4 out of 5 stars

The quality on the jewellery is always on point. Never too expensive, but still delivers. Delivery is usually not a problem, but keep in mind that Christmas season could impact deliveries and the trac... See more

Rated 4 out of 5 stars

Good items but a bit overpriced. For the price they list, some of the items should use real stones instead of fake stones, but the silver is definitely real silver. Will buy again, have bought seve... See more


Company details

  1. Jewellery shop

Written by the company

Under construction, continuously.


Contact info

4.1

Great

TrustScore 4 out of 5

3k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 99% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

i appreciate Kuurth a lot

i appreciate Kuurth a lot. Cool designs, identity and concepts + the most important part: a good assistance team. every time i needed help, they were clear and supportive and this is something i was glad to note.
++i love the digital card idea
++they send an email saying that i was one of the first 50 customers of the new cute collection so they are going to ship an extra piece of jewellery. can’t honestly wait, so nice of them.

11 March 2026
Unprompted review
Rated 5 out of 5 stars

Years of amazing products and service.

I have shopped with Kuurth for a few years now, this brand really is amazing. They have great loyalty scheme, rewarding repeat purchases and loyal customers. The quality of items has always been very high, and in the once or twice I have ever had a minor issue they have always had it rectified in a way that satisfies me. Kuurth often run special promotions like early access and discounts which give those who are tapped in an even better deal! Also as a bonus sometimes free items are added in for being within the first 50 orders, or for Black Friday sale, which is super sick! I genuinely can’t recommend this brand enough, their designs are amazing and varied. The quality is great, even as someone who usually only wears 925 silver, I’ve recently picked up a stainless steel piece from them and it’s still a great quality option. Also special shoutout to Judith from customer support for helping me whenever I’ve needed it over the years <3

Very much looking forward to seeing the brand grow and what they will come out with in future. Glad to have been part of the journey and have a really cool collection of jewellery! (:

12 March 2026
Unprompted review
Rated 5 out of 5 stars

Truly world class customer support

Truly world class customer support and the products are fantastic, i ordered a ring in the wrong size (all my fault) and the kind lady from customer support offered me a whole new ring instead of having to return my old one.

Great products and great people, would buy again! :)

10 March 2026
Unprompted review
Rated 5 out of 5 stars

MY NEW FAVORITE JEWELRY BRAND

Fast shipping and great quality jewelry. I have bought around 4 items from them and I don’t regret it 😤.
Highly recommend their products. Extremely unique designs and love their recent collab with Rojuu🌀

3 March 2026
Unprompted review
Rated 5 out of 5 stars

Shipping can be abit slow but thats not…

Shipping can be abit slow but thats not an issue. I have bought from them since they started pretty much and their quality and creativity has gotten 10 times better since then. They make cool shi and its very fairly priced and they make cool shi often almost a new drop every 30 days. One of my fav brands to shop from.

12 March 2026
Unprompted review
Rated 1 out of 5 stars

Beautiful Designs, Poor Quality and Durability

I've bought from kuurth twice now during Black Friday because I love the designs, but the overall quality and durability is extremely poor for everyday wear. I really wanted to like this store because I resonate with the aesthetic they create, and even recommended this brand to friends, but after this year I don't think I will purchase from this brand anymore. I ordered the abyss ring, the eclipse bracelet, and the grail earrings, and the only thing that's lasted me more than 3 months is the ring. Within the 3-4 months of wearing the eclipse bracelet and the grail earrings, they have both broken. I ordered the grail earrings last year, the clasp's strength was weak and then broke within 3 months of everyday wear. I first thought this was a one off experience and still decided to try and support the brand and wait until the next Black Friday sale. But the next year, on the bracelet one of the rings holding the it together had fallen off within 4 months of frequent wear. The only thing that has lasted me from them is the ring and I'm honestly joyful that the stones haven't fallen off yet. For the price that you pay, the durability is quite frankly not worth it. In my personal opinion, I don't think that you should buy from this brand just for the aesthetics considering price and poor quality; you're better off looking somewhere else.

11 March 2026
Unprompted review
Kuurth logo

Reply from Kuurth

Dear Aila

Thank you for taking the time to share your experience. We’re really sorry to hear that some of the pieces you purchased did not meet your expectations.

If you’d be open to it, please reach out to our support team at hello.kuurth@gmail.com with a few photos of the items and your order details.

We’d be happy to take a closer look and see if there’s anything we can do for you.

In any case, we truly appreciate your support and your honest feedback. It helps us continue improving.

Receive our best regards.

Rated 5 out of 5 stars

The company provides very high quality…

The company provides very high quality pieces, and the customer service is absolutely lovely.
There has been en issue with my order, and they dealt with it very quickly, and the person taking care of my problème was absolutely lovely.

I will definitely order again

4 March 2026
Unprompted review
Rated 2 out of 5 stars

Overall good products

Overall good products, bad customer service.

18 December 2025
Kuurth logo

Reply from Kuurth

Dear,

Thank you for taking the time to share your feedback. We are delighted to hear that you like our products, although we are sorry that your experience with our customer service did not meet your expectations.

In recent weeks, we have indeed experienced a higher than usual volume of inquiries, which has unfortunately resulted in longer response times. We are currently working to reduce this backlog and return to normal response times as quickly as possible.

Your feedback is important to us and helps us continue to improve our service. If you still have an open inquiry or if we can assist you further, please do not hesitate to contact us.

Sincerely,

Rated 4 out of 5 stars

Good items but a bit overpriced

Good items but a bit overpriced. For the price they list, some of the items should use real stones instead of fake stones, but the silver is definitely real silver.

Will buy again, have bought several products from them.

20 November 2025
Rated 2 out of 5 stars

Great ring, horrible service

Great ring. Horrible support. There was large delay yntil it got shipped. When it did, kuurth chose normal shipping instead of express i paid for. When i asked whats going on, they explained they chose normal shipping by mistake but didnt give me my money back for express shipping

28 December 2025
Kuurth logo

Reply from Kuurth

Hi Theo,

Your order was not shipped with standard service.

Your order was shipped with express service.

Your shipping label was created on December 30th, and considering that express shipments take 2-3 business days and the busy dates on which the order was placed, the delivery times have been met.

Nevertheless, we will take the necessary steps to ensure you have the best possible experience.

Best regards.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look