KV Supply Reviews 

3,571
TrustScore 1 out of 5

1.1

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Rated 1 out of 5 stars

Buyer beware, ''Im fairly certain this company is going bellie up! I ordered vaccines that should have been delivered on ice due to the modified live vaccines, when delivered ice packs were warm, vacc... See more

Rated 1 out of 5 stars

I purchased item that arrived in bubble envelope with syringes pulled apart and contents spilled and molding, I asked for a replacement. They demanded pictures, I sent pictures 3 different times and... See more

Rated 1 out of 5 stars

I tried to order prescription medication that required a prescription from my vet. After giving my credit card info it told me to click a link for instructions on how to get the prescription to them... See more

Rated 1 out of 5 stars

They are incompetent. Called to place a prescription refill, she said she couldn't place the order that night (5:45 pm). Called the next day, that person couldn't find my account! It took her litera... See more

Company details

  1. Pet shop
  2. Hobby shop

Information provided by various external sources

Your pet is an important member of your family and deserves the best care. At KV Supply you'll find a great selection of dog supplies, cat supplies, horse supplies and more. We're dedicated to helping your pet live a happy and healthy life.


Contact info

1.1

Bad

TrustScore 1 out of 5

4k reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.1

All reviews

(3,571)

3 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent Service!

I finally found the pellet wormer for my Pet Pig at KV Supply. The product was shipped immediately and arrived in perfect condition even though the wormer was in a plastic bag!

31 October 2016
Unprompted review
Rated 1 out of 5 stars

the worst

KV run out of lactated ringers solution on a bag, instead it suggested to buy it on a bottle and I did so. When the product arrived it said to be used only for horses, swine , cattle and sheep only and to use it all at once on a single dose unit which I can not do for my cat because he needs 100ml twice per day. I called customer service , explained my problem , she did not even apologized in name of the company that suggested me to buy the wrong product even when KV had the history of my cats prescription . I thought Kv could give me my money back on this but she said there is nothing they can do. I lost 25$ because this company .

31 October 2016
Unprompted review
Rated 5 out of 5 stars

Past experience has been good.

I was quite saddened to learn the KV Supply was sold. The last order I tried to place I was informed of this as the reason they could not accept my prescription order. I was assured I could order once the transfer was complete which was supposed to the following Mon. Here we are a week later and I keep getting the message oversold on the item I need to order. Also, when you search on their website for other Rx's I have purchased, I get odd, irrelevant results. I do hope they get this straightened out or I will need to find a new source.

30 October 2016
Unprompted review
Rated 4 out of 5 stars

Quick normal delivery

KV has quick response to ship products as long as they are in stock. Lately been having trouble though with things I need to order being out of stock and the star rating may change for me if this trend continues. It is difficult when you place an order but run out of the supplement because they didn't come back in stock in time. You run around to find the product elsewhere and pay more then your backorder arrives and you are double stocked and double payed for awhile.

30 October 2016
Unprompted review
Rated 5 out of 5 stars

Helpful

Person helped me navigate what to do to get prescriptions in a timely fashion since company was in transition from one owner to another

29 October 2016
Unprompted review
Rated 1 out of 5 stars

I AM NOT SURE WHAT TO MAKE OF THEM

I tried to order prescription medication that required a prescription from my vet. After giving my credit card info it told me to click a link for instructions on how to get the prescription to them. The link did not work after many trys. The last time I clicked it my antivirus flagged that the sight was attempting to download multiple files to my device.
I am now monitoring my account for fraud.
I never got the medicine.

29 October 2016
Unprompted review
Rated 3 out of 5 stars

Communication very difficult for phone ordering.

Finally gave up and placed internet order. Had difficulty with that process as I was asked for a prescription which was already on file. In other words, there was little organization on the web. I'm not surprised they are out of the prescription business although the fulfillment process was excellent - orders arrived in 2 or 3 days.

28 October 2016
Unprompted review
Rated 4 out of 5 stars

Fast Service

I wanted to order a particular brand of medication but it was out of stock. Since I needed to medication and did not know how long the preferred brand would be unavailable, I had to order another brand. So, even though I could not get the brand I preferred, the brand I did order was efficiently and quickly processed and shipped. I appreciate the fast service.

28 October 2016
Unprompted review
Rated 5 out of 5 stars

Prescription RX

Super helpful when I needed a hard to find prescription to treat both of my large dogs. Worked well with my vet clinic and cost me less than 1/2 of my vet pricing.

27 October 2016
Unprompted review
Rated 5 out of 5 stars

All Around Great!

This is prompt, reliable , friendly customer service with unbeatable prices and quality products. The canine medication provided is of equal quality to the more expensive tablets bought at a regular pharmacy. Even beat COSTCO😀

27 October 2016
Unprompted review
Rated 5 out of 5 stars

Great prices

I have benn using KV Supply for the past 17 years for my dogs. They have great prices, fast service and KV bucks that you can use on future purchases! I get all my prescriptions for my dogs here because they have better prices than my vet!

27 October 2016
Unprompted review
Rated 4 out of 5 stars

Why not perfect

Wanted Salmon oil but none of any brand in stock and no back orders allowed. Why and when will it be available? Otherwise good experience.
L

27 October 2016
Unprompted review

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