kxkshop Reviews 

293
TrustScore 4 out of 5

4.2

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Rated 3 out of 5 stars

I love the way the back of the hat was embroidered lettering. The front was okay but wish it would have been done like the back. It is designed the way in which was requested just would the front emb... See more

Rated 3 out of 5 stars

I think the hat itself is solid. The numbering on the sides and the logo appear smaller than what I saw online. To me the logo just looks like a sticker that's on there and somebody stitched around it... See more

Company replied

Rated 5 out of 5 stars

Great product. Ive ordered 6 baseball shirts thus far, each shirt was specifically customized for the person to whom I gifted it to. Everyone liked / loved and appreciated the shirts!

Company replied

Rated 5 out of 5 stars

I’m very satisfied with the service and the quality of your products! I refer everyone to your company and I really believe in your quality of work and professionalism! I am a loyal fan and Customer.

Company replied

Company details

  1. #107 of 145 best companies in Sportswear Shop
  2. #2 of 2 best companies in Baseball
  3. #2 of 2 best companies in Basketball club
  4. #413 of 589 best companies in Clothing Shop
  5. #183 of 231 best companies in Men's clothes shop
  6. #5 of 5 best companies in Rugby

Written by the company

KXK Custom Sportswear: Explore KXKSHOP for a wide range of custom sportswear options. From baseball jerseys⚾️ and basketball jerseys🏀 to American football jerseys🏈 and more, we're here to meet your sportswear needs.

Flexible Shipping Options with Tracking

Choose standard, fast, or rush shipping. Receive tracking & estimated delivery dates.

At KXKshop, your custom order is carefully produced and shipped with your timeline in mind. Ship via UPS, USPS or DHL. You’ll receive a shipping confirmation email with tracking info once your order ships. We prioritize quality — only items passing inspection are shipped. For urgent orders or questions, contact our friendly customer support anytime at support@kxkshop.com.

Contact info

4.2

Great

TrustScore 4 out of 5

293 reviews

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No history of asking for reviews

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4.2

All reviews

(293)

127 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I am a real and repeat customer. I have ordered I believe over 60 custom…

I have ordered I believe over 60 custom items. Everything from football, baseball, softball, hockey jerseys, hats and shorts. The quality is excellent, the detail is excellent. I am a real and repeat customer. The company is highly reputable and I highly recommend!

29 June 2026
Unprompted review
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Reply from kxkshop

Thank you for taking the time to share your experience with us. We are truly delighted to learn that you are satisfied with both the quality of our products and the service you received. Our team works diligently to meet expectations like yours, and we are so glad to hear that we hit the mark. We look forward to serving you again in the future.

Rated 5 out of 5 stars

Good Experience

Great communication, from start to finish. Made sure to not cut any corners and asked for indepth details of a unique and unusual request. Visually, product came out exactly as expected, definitely would be #1 on my list when I need another custom jacket/ apparel!

25 June 2026
Unprompted review
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Reply from kxkshop

Thank you for taking the time to share your experience with us. We are truly delighted to learn that you are satisfied with both the quality of our products and the service you received. Our team works diligently to meet expectations like yours, and we are so glad to hear that we hit the mark. We look forward to serving you again in the future.

Rated 5 out of 5 stars

Team uniforms

I have a softball team that competes in a league in Chicago. This year, I decided to use Kxk for our team’s needs, and they didn’t disappoint. The quality of their products was excellent, and the delivery was prompt and reliable. They also offered competitive pricing, which was a huge plus. I highly recommend Kxk to anyone looking for a reliable and affordable option for their softball team’s needs.

20 March 2026
Unprompted review
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Reply from kxkshop

Dear Roberto C.,

We are incredibly grateful for your thoughtful review. Knowing that our product met your quality standards and that our service team provided a smooth experience is the highest compliment we could receive. We’re committed to maintaining this level of excellence for all our customers. Thank you again for choosing us—we hope to see you back on our forum soon!

All the best,
KXKSHOP TEAM

Rated 3 out of 5 stars

Not a satisfied customer!

I give 3 stars for the communication, co-operation and efficiency. I changed the style of my order after i ordered before it went through to be made. And they did as per my request. Communication was everyday until it was made & sent off. Even the mockups they showed me looked great and i was excited. But....What i don't understand is i thought it was jumper material, not wet weather like jacket material. But even so that isnt an issue. My issue is that the stitching of the personalised names i chose to have put on are not stitched in on either side of the jacket. Instead of them choosing to put 3 letters on 1 side and 2 letter on the other they cut the letter and stitched each piece. So when the jacket is done up (which was the only way shown in mock up photos) it looks great but when undone, there is half to a quarter of a cut letter stitched on either side and it looks really silly. So delivery and service is excellent, the quality is even good too. But the standard of design is odd. Why wouldnt you cut a letter in half & also cut the edge of 'T' off, and then stich the rest on the opposite side of the buttons. Why not just put the whole letter on either side. I got 2 jackets made & spent $250 australian dollars for a graduation gift and an 18th present. And im not happy with this poor decision to ruim the standard of its presentation. I either need to pay to have the stitching taken off and re done or i need to source another jacket from somewhere else, but i dont have the money or the time now because the 18th is in 2 weeks. Its quite disappointing. If i gift them as they are, i will have to say 'sorry i know the stitching is so wierd but this is what i got given'. If i had of realised it wasn't just normal jumper material i would have specified that too. Is the puffer jacket material supposed to be the 'warmer' option pick. Otherwise the service was good. But im just dissapointed that an odd decision by 'custom designers' has been made that makes the jackets look done cheaply by someone who doesn't know what they are doing.

23 June 2026
Unprompted review
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Reply from kxkshop

Thank you for taking the time to share your feedback. We truly appreciate your kind words about our quality and service.

However, we are genuinely sorry that the jacket did not meet your expectations. Regarding the placement of the team name on the button-front cardigan style, we would like to kindly clarify that when the team name is centered, it is standard practice—and indeed common across all apparel brands—for the letters near the placket opening to be slightly cut off. This is a normal result of the garment’s construction and is not a defect. We hope this explanation helps with your understanding.

We have also reached out to you via email to explore appropriate solutions and would very much like to resolve this matter to your satisfaction. We look forward to further communication with you.

Please feel free to reply to our email or contact us directly at your convenience.

Rated 5 out of 5 stars

Great Product

Great product...my baseball jersey's are very nice and true to form. After searching around I found some cheaper but, I have no other reqrets.

25 May 2026
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Reply from kxkshop

Thank you for your fantastic feedback! We’re so happy you had a great experience. Looking forward to seeing you again next time!

Rated 5 out of 5 stars

Incredible fit and craftsmanship.

Incredible fit and craftsmanship.

26 May 2026
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Reply from kxkshop

Thank you so much for your wonderful review! We are truly delighted to hear that you enjoyed your experience with us. Your kind words mean a lot to our team and motivate us to keep striving for excellence.


It was a pleasure having you, and we can’t wait to welcome you back again soon!

Rated 5 out of 5 stars
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Reply from kxkshop

Thank you for your fantastic feedback! We’re so happy you had a great experience. Looking forward to seeing you again next time!

Rated 5 out of 5 stars

When ordering a jersey top

When ordering a jersey top, I would definitely size up (especially for youth sizes). My grandson wears a youth size 8, and the size youth small (8) was too small (in length and around his torso). Reordered a youth medium (10-12). Hoping it doesn’t swallow him.

But the quality of the jersey with the sewn team name, player name and number was so nice!

Going to be ordering a team set soon!

25 May 2026
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Reply from kxkshop

Thank you so much for your honest feedback! We’re thrilled to hear that you’re happy with your order and overall experience with us.

Our team works hard to provide high-quality custom products along with smooth service and fast communication, so your support truly means a lot.

Thank you for choosing KXKSHOP — we look forward to creating more custom gear for you in the future!

Rated 1 out of 5 stars

Sweaters fit way too small

Sweaters fit way too small. And quality of the sweater isn’t the greatest.

25 May 2026
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Reply from kxkshop

Thank you for sharing your feedback. I'm sorry to hear that the sweater fits too small and that the quality did not meet your expectations.

We have reviewed your order and found that your hoodie was produced according to the size specified in the order. We have already sent itcontacted you via email support@kxkshop.com to learn more about the situation of hoodies and to assist you in resolving any issues.

We appreciate your support and are committed to ensuring your satisfaction!

Rated 5 out of 5 stars

My wife loves it and it supports my…

My wife loves it and it supports my beand

25 May 2026
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Reply from kxkshop

We are glad to see your sharing and also glad that you are satisfied with our product.

Thank you for choosing KXKSHOP — we look forward to creating more custom gear for you in the future!

Rated 5 out of 5 stars

Love the company and the product is…

Love the company and the product is great

26 May 2026
kxkshop logo

Reply from kxkshop

Thank you so much for your wonderful feedback! Your satisfaction with our products and services is our greatest motivation!

Thank you for choosing KXKSHOP — we look forward to creating more custom gear for you in the future!

Rated 5 out of 5 stars

KXK Jersey did an outstanding job…

KXK Jersey did an outstanding job creating our family reunion jerseys. The quality exceeded our expectations, and everyone absolutely loved their jerseys. Not only was the workmanship excellent, but every order was delivered on time—some even arrived ahead of the promised date.

We haven't had the opportunity to wear them yet, but once we take our family reunion photos, I will definitely be sharing them. I highly recommend KXK Jersey for their quality, professionalism, and reliable service. I look forward to ordering from them again for our next event.

26 May 2026
kxkshop logo

Reply from kxkshop

Thank you so much for your wonderful feedback! We’re thrilled to hear that you’re happy with your order and overall experience with us.

Our team works hard to provide high-quality custom products along with smooth service and fast communication, so your support truly means a lot.

Thank you for choosing KXKSHOP — we look forward to creating more custom gear for you in the future!

Rated 1 out of 5 stars

Ordered the hockey hoodie online

Ordered the hockey hoodie online. They are of terrible quality not at all like how pictured. They are extremely thin and a low finish quality material. I wouldn’t even call these a hoodie. They are a closer to a long sleeve tshirt with a hood.

1 June 2026
Unprompted review
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Reply from kxkshop

Thank you for bringing this to our attention. As we’re unable to review the details without order information, please contact us at support@kxkshop.com

We cherish every customer and value every valuable opinion and suggestion. We will seriously solve every problem for you. If you have any problems with the product you received, please feel free to contact us at any time!

Rated 1 out of 5 stars

I am not happy

I am not happy! I ordered a baseball jacket. The tracking says it was oit for delivery for 1 date then the next day it says a delivery exception. I work for the USPS and I know how shipping works.

I emailed them twice with no responses. I want my jacket or send me a refund.

Bad services to not respond. I really needed the jacket to detail it for an event.

19 May 2026
Unprompted review
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Reply from kxkshop

Thank you for bringing this to our attention. As we’re unable to review the details without order information, please contact us at support@kxkshop.com

We deeply apologize for the negligence of not responding to your previous email in a timely manner and the inconvenience caused to you as a result. We understand your urgent need for this jacket to participate in the event and will do our best to assist you in resolving the issue. Thank you for your understanding and patience.

Rated 5 out of 5 stars
kxkshop logo

Reply from kxkshop

Thank you so much for your wonderful feedback! Your satisfaction with our products and services is our greatest motivation!

Thank you for choosing KXKSHOP — we look forward to creating more custom gear for you in the future!

Rated 5 out of 5 stars

Took a while to deliver but worth it

Took a while to deliver but worth it. Nice material. Great quality! Would buy from this company again!

24 April 2026
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Reply from kxkshop

We’re happy to hear you had a great experience with us. Thank you for choosing KXKSHOP!

Rated 5 out of 5 stars

Would recommend

It was made quickly and the sizes were true to size. No errors in the printing… overall happy with the outcome

24 April 2026
kxkshop logo

Reply from kxkshop

We’re happy to hear you had a great experience with us. Thank you for choosing KXKSHOP!

Rated 5 out of 5 stars

Thank you for doing up our team logo

Thank you for doing up our team logo, looks Great.
Quick turnaround from order to processing and delivery.
Thanks

24 April 2026
kxkshop logo

Reply from kxkshop

Thank you for doing up our team logo, looks Great.
Quick turnaround from order to processing and delivery.
Thanks

Rated 2 out of 5 stars

Paid rush delivery only to be disappointed

Rush delivery is just a way to make this company extra revenue. There is nothing rushed about them and their delivery, no communication that paid for rush order would not be rushed! Email support and get nothing back. This being the only avenue for customers to outreach it needs to be same day responses! The lack of communication is the most frustrating!
kxkshop#86008

8 April 2026
Unprompted review
Rated 5 out of 5 stars

I ordered a couple items and designed…

I ordered a couple items and designed them the way I desired them to look. KXKSHOP did the embroidery/stitching exactly the way I requested. I appreciated their professionalism and superb customizing skills. Also my merchandise was in my possession on the printed scheduled delivery date.

25 March 2026
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Reply from kxkshop

Thank you for your great feedback! We’re glad your designs were brought to life exactly as requested and that everything arrived on time. We truly appreciate your support!

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