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Rated 5 out of 5 stars

I have ordered so many times from KYYO. They are informative when dealing with pre-orders and I always receive my orders in pristine condition, and fast delivery. My go to for my Kpop needs. Thank... See more

Rated 5 out of 5 stars

Really great service. I'm thankful that we have kyyo as it's so much easier to buy from here than to ship internationally. It's also way cheaper! Everything always arrives really quickly and in perfe... See more

Rated 5 out of 5 stars

I placed another order of Kpop albums for my daughter's Christmas presents, having already used Kyyo in a last month(ish) for her Birthday. Once again they provided and fantastic service and the... See more

Rated 5 out of 5 stars

My favourite KPOP retailer in the UK! Absolutely amazing customer service with quick responses, fast dispatch time. I’ve done many orders with Kyyo and haven’t had any issues. I think they’ve even go... See more

Company details

  1. #16 of 203 best companies in Online marketplace

Information provided by various external sources

KYYO is the UK's leading Korean POP music merchandise store, runs by our passionated team, we're working hard to keep that fun and professional shopping experience alive. All our stocks are UK based and deliveries within 2/3 working days.


Contact info

4.9

Excellent

TrustScore 5 out of 5

690 reviews

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Rated 5 out of 5 stars

Excellent

As always, excellent! Pre-ordered another album and we received it before we expected, and also the edition that we requested. Thank you KYYO. Recommended by a happy customer 🙂

16 July 2022
Rated 5 out of 5 stars

Great service

Bought lots of Kpop merch from them, cannot complain, very good quality and shipping from the team :)

11 July 2022
Rated 5 out of 5 stars

All as I would expect.

Order was despatched on next working day and arrived within a couple of days by Royal Mail. Order was securely packaged and as ordered. Can't fault the process.

4 July 2022
Rated 5 out of 5 stars

would recommend!

bought some loona albums from here, came in perfect condition and also came with a free poster aswell. the shipping was very fast and everything was packaged safely! :)

10 June 2022
Unprompted review
Rated 5 out of 5 stars

amazing!

kyyo is a wonderful place to buy from, I've bought several things from here! most preorders which do take a bit of time to arrive but are so worth the wait because the condition is always perfect, I've also made mistakes when ordering and the response I got from the team was so lovely and helpful and resolved my issue quickly.
I highly recommend kyyo, a few of my friends now shop from there too and love it too! just a wonderful site with a wonderful team!

8 June 2022
Rated 4 out of 5 stars

Good quick delivery and freebies

Good quick delivery and included some little photocards as freebies. My only criticism is that the box of my lightstick was a little scuffed. I think that is probably just due to the fact it had to travel a long way and isn’t bad! Would defo order from them again.

3 June 2022
Rated 5 out of 5 stars

I've bought from Kyyo a bunch of times...

I've bought from Kyyo a bunch of times, and I've never had a problem with them. When I first got into K-Pop, I was looking for a place to buy albums in the UK. Since most of the content I'd seen was from US creators, I had no idea where to look, so I just Googled. Kyyo (and a few other places came up), but Kyyo was the first place I tried, and honestly? I've not needed anywhere else. Delivery (unless it's a pre-order), if I order something on Monday, will usually arrive by the end of the week.

3 June 2022
Rated 3 out of 5 stars

Album inclusion missing

My most recent order from KYYO had an error in the packaging with something missing. When I sent an email to ask about this, for me to return, I haven't had any response back at all. Other than that, the rest of my albums have been fine, and come on time.

26 May 2022
KYYO.CO.UK logo

Reply from KYYO.CO.UK

Hi Alisha,
Thank you for taking the time to leave this review, we can only apologise for
the experience you have had so far with KYYO.
All messages from customers are systematically read and answered with our utmost attention.
Your order was delivered 2 days after being ordered (29/04/2022)
We are always happy for any further assistance at : info@kyyo.co.uk
Kind regards
KYYO - Customer Service

Rated 5 out of 5 stars

Amazing business

I have ordered from Kyyo numerous times and I have always been a very happy and satisfied customers. Albums are packaged well and I have never had any dents, areas that are peeling, crushed areas of the packaging etc. I only had to contact them once about a very small preorder issue and it was immediately resolved and the item was sent out to me promptly. The team are lovely and super helpful with any queries you may have and they run a great business with decent prices and good shipping fees with really quick delivery too. A great business overall and I will continue to order from them in the future! ❤️

12 May 2022
Unprompted review

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