I ordered something that I did not know needed another component to work. I have tried for months to order the part needed and to speak to someone at this company to no avail. I am now stuck with an... See more
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See what reviewers are saying
Fantastic products. Quality and function & simplicity are superb. We have 3 different versions and will be trying the rest before long. These are so far beyond the common stuff found in toys. Truly ou... See more
Because I'm a return customer and the Koi was out of stock I was generously upgraded to the Koi package! The Koi is thoughtfully designed and has really effective settings with just the right stimula... See more
Thank you so much for such great service, I guess I don’t have to tel you how rare it is these days to find an ethically sensitive company who truly put their customers first! It has guaranteed you o... See more
Company details
Written by the company
At Love Not War we know your pleasure is important, but it doesn’t come before the earth, so we created the world’s first sustainable range of eco-friendly vibrator sex toys. Using the highest quality materials, our environmentally friendly sex toys are built to last. Our products are both good for you and the earth!
Contact info
Audo Design, s11 8RJ, Sheffield, United Kingdom
- hello@l-n-w.com
- l-n-w.com
4.1
Great
73 reviews
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
Unable to reach customer service…
I ordered something that I did not know needed another component to work. I have tried for months to order the part needed and to speak to someone at this company to no avail. I am now stuck with an expensive item that does nothing.
22 December 2025
Fantastic customer service
23 September 2025
More toys that can be used with…
More toys that can be used with silicone lube. You’re the only and the best.
10 September 2025
SUPER powerful but not overwhelming
SUPER powerful but not overwhelming. A variety of patterns, which is sometimes just what the body needs. Easy to clean, easy to charge. Overall, highly recommend.
16 July 2025
The package never arrived
The package never arrived. I ordered this about a month ago and I was so disappointed that it did not come.
30 May 2025
10/10 New Favourite Business
This is now officially my favourite business to, well, do business with.
First and foremost, the products are fantastic, and I cannot wait to own every single amazing product they have produced.
The battery base lasts long enough, and charges quickly, and is JUST what is needed.
Furthermore, their repair and recycle scheme is fantastic - every single company should look to LNW as an example. I've had to use it, and whilst my product was not repairable, they were able to recycle it for me!
The customer service is incredible - let me put it this way; whoever runs the customer service needs to run the government. Quick, efficient, and customer-centered.
I truly am a customer for life now.
27 March 2025
Reply from LOVE NOT WAR
Dear Nataliya,
Thank you so much for the kind words and for taking the time to share your experience.
We put a lot of heart into what we do, and feedback like this makes it all worth it.
Also, thank you for the vote of confidence in our customer service! I did consider running for government… but apparently “fast replies and common sense” weren’t considered viable policies. So here I am, happily helping customers instead
As always, make love. not war.
Outstanding company & quality
Outstanding company, products and service. I had a repair issue with my battery base and they sent me TWO new ones! And great communicators.
8 May 2025
Reply from LOVE NOT WAR
Dear Terre, Thank you so much for the lovely review!
We are so glad we could help get things sorted quickly, and hey, who doesn’t love a surprise upgrade? We really appreciate your kind words about the service and communication
Remember, make love. not war.
One of our favorite toys.
We (husband and wife) purchased this toy at a local store and we absolutely love it. The size and choices of attachments are great. The build quality is fantastic and not having to worry about which type of lube is a plus as the newer versions are silicon lube friendly. So far we have 3 different attachments and are planing on getting one more. Pretty sure we will get a second base too. Oh and almost forgot, it is amazingly quiet too. The only thing I think could make it better would be a USB C charging port. That is what I call a first world problem. Overall, this toy is worth every penny for its quality and versatility.
14 February 2025
Reply from LOVE NOT WAR
Hi NovaRiders,
Thanks so much for the lovely review! We're really glad you're enjoying the quality and versatility and great to hear the attachment collection is growing. The main distinction to our products are that they are safe to use with silicone lube, and we are so happy to hear you benefit from it. Noted on the USB-C wish too!
Lastly, remember, make love. not war.
Always top notch products and service
Thank you again, products are amazing and the experience here is always great.
13 January 2025
Reply from LOVE NOT WAR
Thank you very much Dustin for the review!
Reply from LOVE NOT WAR
Hi LM,
Thank you very much for your review! We do pride ourselves in the design and happy to hear you like it too.
Remember, make love. not war.
It's important to trace purchases for…
It's important to trace purchases for safety- it's important not to use people for sex. It is important to try ti prevent sexual abuse and assault.
25 November 2024
Reply from LOVE NOT WAR
Hi Laura,
Thank you for your review. We completely agree that safety, respect, and responsibility are essential. We’re committed to providing products that support well-being and encourage positive experiences.
Bought items as a gift
Bought items as a gift, absolutely love this company, great products and a great ethical feel about the products, faultless ordering and delivery, would not hesitate to recommend and look forward to using them again in the future. Setting a benchmark for others to follow in their sustainable footsteps. Top marks.
20 November 2024
Reply from LOVE NOT WAR
Hi MT,
Thank you for your wonderful review! We're so pleased that your experience, from ordering to delivery, was seamless and that our commitment to sustainability resonates with you. Your support and recommendation mean a lot, and we look forward to welcoming you back in the future!
Remember, make love. not war.
Reply from LOVE NOT WAR
Dear Anna,
Thank you very much for your great review, happy to hear you like our products and had a good experience with our team.
Remember, make love. not war.
5* service
Amazing service - very quick response and an immediate replacement battery for a product which I had no proof of purchase (was a gift). Would 100% recommend. Thank you
29 December 2024
Unprompted review
Reply from LOVE NOT WAR
Dear Angela,
Thank you so much for your kind words! We're thrilled to hear you had such a positive experience. Customer satisfaction is always our top priority, and we truly believe in not just the quality of our products but also in supporting our customers every step of the way. We're so glad we could help, and we appreciate your recommendation!
I struggle with pelvic pain
I struggle with pelvic pain, so I had low expectations. But being able to use a silicone lube with a silicone toy made things tremendously easier. Would definitely recommend to those with endometriosis, vulvodynia, or vaginismus.
8 October 2024
Reply from LOVE NOT WAR
Hi Lils,
Thank you so much for your review! It's great to know that the combination of silicone lube and our silicone device helped enhance your experience.
We truly appreciate you recommending it for those with endometriosis, vulvodynia, or vaginismus—our goal is to offer safe, effective solutions for anyone dealing with discomfort, and it’s wonderful to know that our product has been helpful to you.
If you ever have any questions, or need further support, please don't hesitate to contact us on hello@l-n-w.com.
Alternatively, remember, make love. not war.
Reply from LOVE NOT WAR
Dear James,
Thanks for your review, we look forward to processing your next order and keeping up the great service.
Remember, make love. not war.
Love the company values of sustainablity
Love the company values of sustainability, the packaging, and how the battery is interchangeable! This is by far my favorite vibrator I've ever used. Truly a great company and I hope more types of products come out soon!
9 September 2024
Reply from LOVE NOT WAR
Hi Miriam,
Thank you so much for your amazing feedback! We're happy to hear that our sustainability efforts and product design resonate with you. Knowing that this is your favorite makes all our hard work worth it. Stay tuned – we've got more exciting products in the pipeline
And... remember, make love. not war.
Reply from LOVE NOT WAR
Hi Ryan,
Thank you so much for your wonderful review! We're glad to hear you found the ordering and delivery process easy and that you're happy with the product. We appreciate your support and look forward to serving you again in the future!
Remember, make love. not war.
I purchase this unit for use by my wife…
I purchase this unit for use by my wife for clitoral stimulation to achieve a climax. I purchased it based on several criteria including appearance of quality, assurances that the vibrations were strong and other reviews. What I found on receiving the unit was that the quality of construction and materials met my expectations; however, it was a little smaller than the pictures led me to think it was. Further, the power at the lowest frequency setting was not as strong as I expected. I had asked the company how it compared to the Hitachi Magic Wand (my wife's favorite) and was told that they never compared the two but that their testing showed it was strong enough.
However, after multiple attempts by my wife, she gave up in frustration saying it was not strong enough at the low setting and she does not care for the higher frequency settings. The las thing you need to know is that once unwrapped there are no returns.
17 July 2024
Reply from LOVE NOT WAR
Hi John,
Thank you for taking the time to share your feedback. As we mentioned in our communication via e-mail, we sincerely apologise for any disappointment you and your wife experienced with the product.
Our goal is to provide high-quality products and exceptional customer service. We understand that the product did not meet your expectations in terms of size and power, which is disappointing. Regarding your inquiry about comparisons to the Hitachi Magic Wand, we provide information based on our own testing and customer feedback, but individual experiences can vary.
As stated on our website and in our return policy, due to the intimate nature of these products, we cannot accept returns once they have been unboxed and used. This policy is in place to ensure the health and safety of all our customers. We understand this can be frustrating, but it is a necessary measure to maintain hygiene standards.
We appreciate your understanding and regret that this product did not meet your needs.
This wasn’t my first toy
This wasn’t my first toy, but it was my girlfriend’s and let me tell you , a time was had . She enjoyed herself 10timee what i thought and so did i. Highly recommend 10/10
25 June 2024
Reply from LOVE NOT WAR
HI Nina Savage!
thank you so much for your review, it is always great hearing from our customers, especially if it did what we designed it to do and satisfied you and your girlfriend. Let us know if you ever have any questions or suggestions.
love. not war. Team
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