LOVE NOT WAR Reviews 73

TrustScore 4 out of 5

4.1

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Rated 1 out of 5 stars

I ordered something that I did not know needed another component to work. I have tried for months to order the part needed and to speak to someone at this company to no avail. I am now stuck with an... See more

Rated 5 out of 5 stars

Fantastic products. Quality and function & simplicity are superb. We have 3 different versions and will be trying the rest before long. These are so far beyond the common stuff found in toys. Truly ou... See more

Rated 5 out of 5 stars

Because I'm a return customer and the Koi was out of stock I was generously upgraded to the Koi package! The Koi is thoughtfully designed and has really effective settings with just the right stimula... See more

Rated 5 out of 5 stars

Thank you so much for such great service, I guess I don’t have to tel you how rare it is these days to find an ethically sensitive company who truly put their customers first! It has guaranteed you o... See more

Company details

  1. Sex toy store

Written by the company

At Love Not War we know your pleasure is important, but it doesn’t come before the earth, so we created the world’s first sustainable range of eco-friendly vibrator sex toys. Using the highest quality materials, our environmentally friendly sex toys are built to last. Our products are both good for you and the earth!


Contact info

4.1

Great

TrustScore 4 out of 5

73 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Eco-friendly & silicone-safe 💗

Eco friendly company that joins toys and silicone lube for an amazing experience. Great quality and design of koi head and base. Uberlube great for toy play and non-toy play. This was my first experience with LNW and I am so impressed with the product performance that I ordered two more heads. Thank you.

26 June 2024
LOVE NOT WAR logo

Reply from LOVE NOT WAR

Dear Angel!
Thank you so very much for your stunning review! We love hearing back from our customers and even more so if it is a good review. If you ever need any assistance or have any questions, please do not hesitate to reach out to us!

Thanks
love. not war. team.

Rated 5 out of 5 stars

So happy

The packaging, the quality, fast free shipping, design, the size of the wand and even the colour. I loved all the small details and got a great sample of lube to go with it.

11 June 2024
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Reply from LOVE NOT WAR

Hi Mariia,

Thank you for your review, receiving feedback from our customers are very important to us. We are so happy to hear you are satisfied with the product, including the design and colour! We work hard to ensure customer satisfaction and great to know we succeeded. If you ever have any questions or even suggestions, please feel free to reach out to us.

Finally, remember, make love. not war.

Rated 5 out of 5 stars

Hello

Hello, I'm very happy with this product. I've been buying my toys from Walmart for quite some time now, but after about six months, they usually stop working, and I have to buy them again, which has been frustrating. So, I decided to purchase from Love Not War, and I’m very satisfied. I was eagerly checking my mailbox and contacting UPS to ensure I got my delivery as soon as possible, and when it arrived, it did not disappoint. I use this toy in multiple ways—massaging my shoulder while at work, for personal self-care needs, and even as a hair massager sometimes. Given the price, I feel like I’m really getting my money's worth. I'm extremely satisfied with this product; it’s everything I could ever want and need right now.

17 May 2024
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Reply from LOVE NOT WAR

Dear Bebie,

Thank you so much for sharing your positive experience with our product! We’re thrilled to hear that you made the switch from your previous purchases to Love Not War and that it has exceeded your expectations. It’s wonderful to know that our product has been a reliable and versatile addition to your routine. We’re glad to hear that you eagerly awaited its arrival and that it did not disappoint.

Thank you for highlighting the value you feel you’re getting with your purchase. Your satisfaction and happiness with our product mean the world to us. If you ever have any questions or need further assistance, please don’t hesitate to reach out at hello@l-n-w.com.

Always remember, make love. not war.

Rated 5 out of 5 stars
LOVE NOT WAR logo

Reply from LOVE NOT WAR

Hi Yasha,
Thank you for your review, happy to hear your product arrived in a desirable timeframe! Don't hesitate to contact me if you have any questions or suggestions.

Rated 5 out of 5 stars

Ordering online was really easy

Ordering online was really easy. The packaging is so eco and discreet - you'll be happy to put in your recycling bin.

Delivery was fast and the products I've purchased are amazing!

7 April 2024
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Reply from LOVE NOT WAR

Thank you so much for your review. We're also glad you appreciate our eco-friendly packaging. Sustainability is important to us, and we're committed to providing products that not only bring joy but also minimize environmental impact. We look forward to continuing to provide you with products that bring you pleasure and contribute positively to the planet!

Rated 5 out of 5 stars

Seems to be a good quality product

Seems to be a good quality product. Arrived as described and on time

25 March 2024
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Reply from LOVE NOT WAR

Dear Barry,

Thanks for the review, do not hesitate to reach out to us if you have any questions or concerns!

Rated 3 out of 5 stars

Ordered below


Ordered below, but got a second attachment and no 55 ml

- Award Winning Couples Vibrator for Internal Stimulation
Orange
1 $99.99
Uberlube 55ml bottle
1
Überlube Luxury Lubricant - Latex-Safe Natural Silicone Lube 55ml
55ml
1 $25.00

19 March 2024
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Reply from LOVE NOT WAR

Dear Brian,

Thank you for bringing this matter to our attention. We sincerely apologize for the mix-up with your order. It seems there was a pick and pack error at our distribution center, resulting in you receiving the wrong items.

Rest assured, we are actively working with both our distribution center and the recipient of your order to rectify this situation promptly. We will be reaching out to you via email to ensure this matter is resolved to your satisfaction.

Please know that this error was in no way intentional. Despite our best efforts, human error can still occur, and we apologize for any inconvenience this has caused you.

Thank you for your understanding and patience as we work to make things right.

Rated 3 out of 5 stars

It was just a usb charge cable

It was just a usb charge cable so it was incredibly over priced

13 March 2024
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Reply from LOVE NOT WAR

Dear Jose,
Thank you for your review and sharing your thoughts. We had a look at your order placed via our online store, you placed an order for the charger cable only and therefore only the charger cable was sent as per your request. If you made an error when placing your order and were expecting something other than the charger cable only, you are welcome to reach out to us at hello@l-n-w.com, our dedicated customer care team may be able to assist.
Kind Regards

Rated 5 out of 5 stars

My boyfriend brought me ‘koi’ vibrator…

My boyfriend brought me ‘koi’ vibrator for valentines as my previous vibrator had a few months before and little to say I was an extremely aggy and not so happy lady for that time period. This is THE best vibrator I have ever had. It’s SO gorgeous and sooo powerful for how petite it is. It’s perfect with so many functions & can’t get enough of it !! Thank u sm 💓💓

21 February 2024
Unprompted review
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Reply from LOVE NOT WAR

Dearest Abbie,

Thank you for sharing your experience with the Koi vibrator! We're thrilled to hear that it has exceeded your expectations and brought you such satisfaction. It's wonderful to know that you find it both gorgeous and powerful, despite its petite size.

If you ever have any questions or need assistance, please don't hesitate to reach out. Thank you once again for choosing our product!

Rated 5 out of 5 stars

Quick delivery

5 February 2024
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Reply from LOVE NOT WAR

Hi Jemma,

Thank you for taking the time to share your feedback with us. We are delighted to hear that you found our delivery service to be quick. Providing efficient service is a top priority for us, and we're glad to have met your expectations.

We appreciate your support and look forward to serving you again in the future.

Rated 5 out of 5 stars

Practically perfect in every way.

Works great and really hits the spot! Sign me up!

19 January 2024
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Reply from LOVE NOT WAR

Hi,

We're thrilled to hear that our product is hitting the spot for you! 😄 Consider yourself officially signed up for more spot-hitting greatness!

If you ever need anything else, you know where to find us. Here's to many more moments of satisfaction!

Rated 5 out of 5 stars

The pictures and descriptions of the…

The pictures and descriptions of the products were helpful, and the articles on the website were very informative and provided specifics of how we might want to use the products.

24 January 2024
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Reply from LOVE NOT WAR

Thank you so much for taking the time to share your feedback with us. We're delighted to hear that you found our website's pictures, descriptions, and articles helpful and informative.

Due to the nature of our products, providing detailed and accurate information about our products is a top priority for us, and we're thrilled to hear that you found our efforts beneficial. We understand the importance of transparency and clarity when it comes to making purchasing decisions, and we're committed to continuously improving our content to meet the needs of our customers.

We look forward to continuing to serve you with excellence.

Rated 5 out of 5 stars

Enjoyable device.

Well made easy to use gives a lot of satisfaction when needed.

3 December 2023
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Reply from LOVE NOT WAR

Hi Randy
Thank you very much for sharing your thoughts, happy to hear it satisfied the requirements.

Rated 5 out of 5 stars

Highly recommend

I bought two items, kept one, and decided to ship the other back. There was an incident with my return through USPS and the love. not war. team were incredibly understanding and helpful. I would definitely shop here again in the future and would recommend to others looking for a change/investment in a quality brand.

18 October 2023
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Reply from LOVE NOT WAR

Dear Amy,
Thank you for your review and your patience in getting all this resolved. We hope you enjoy your product! x

Rated 5 out of 5 stars

The quality is great

The quality is great. Items are fun .but I have a complaint about colors I feel the colors are important for the mood .waited for the orange that was available but for some reason is no longer. On one item . The Grey is not fun . Thank you

3 October 2023
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Reply from LOVE NOT WAR

Hi Bobby,
Thank you for your review, unfortunately, some of the lines were discontinued based on market popularity and streamlining our processes. You are right, grey is not bright and fun, but it does hide better in the dark :-). We have some other items in orange still, where the grey was discontinued, please do have a look at our website. You are of course welcome to contact us with any other questions or suggestions you may have.

Rated 5 out of 5 stars

Works good

She had 6 big Os in about 15 minutes

11 October 2023
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Reply from LOVE NOT WAR

Hi Vernon,
We do aim to please :-)
Glad to hear we deliver on our promise and hope to deliver many more O's.

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