Mediocre. Not transparent. The seller claims to ship your books within 24 hours. I waited two weeks. Plus the shipping price is not transparent either, it's free with order over 20€ but only in certai... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Hello, for a first experience my opinion is mixed. You have very bad communication. You announce a receipt time for books in stock that do not correspond to reality (4 days announced and in reality 30... See more
The ordering was easy, I paid on 21st July and as of today 31 July nothing received, No replies to email. This company looks like a proper scam and does not know how to take care of its customers. It... See more
Company replied
It is the second time I order from this rich bookshop. Everything went smoothly. Great customer assistance, book in mint condition.
Company details
Written by the company
Obtiens simplement de l'ARGENT pour tes livres avec l'application 100% gratuite de La Bourse aux Livres ! Scanne le code-barres de tes livres pour commencer à vendre. Comment ca marche ? Scanne rapidement tes livres, obtiens instantanément une estimation exacte de leur valeur, envoies-nous tes articles GRATUITEMENT et reçois automatiquement tes gains par virement bancaire.
Contact info
Paris, France
- labourseauxlivres.fr
3.7
Average
36k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Délai de réception long
28 January 2026
Unprompted review
Reply from La Bourse aux Livres
Merci d'avoir pris le temps d'exprimer votre avis. Nous ne prenons pas en charge les réclamations via Trustpilot, consultez notre FAQ sur aide.labourseauxlivres.fr et contactez-nous par e-mail à support@labourseauxlivres.fr ou en ligne par notre chat. La Bourse aux Livres
Tracking informations were not…
Tracking informations were not provided, therefore was not advised on the day / time of delivery and had to retrieve the parcel at the local post office, day later. Rest ok, as expected, thanks.
22 January 2026
Unprompted review
Reply from La Bourse aux Livres
Merci d'avoir pris le temps d'exprimer votre avis. Nous ne prenons pas en charge les réclamations via Trustpilot, consultez notre FAQ sur aide.labourseauxlivres.fr et contactez-nous par e-mail à support@labourseauxlivres.fr ou en ligne par notre chat. La Bourse aux Livres
Miss one of the book in my pruchase
24 January 2026
Unprompted review
Reply from La Bourse aux Livres
Merci d'avoir pris le temps d'exprimer votre avis. Nous ne prenons pas en charge les réclamations via Trustpilot, consultez notre FAQ sur aide.labourseauxlivres.fr et contactez-nous par e-mail à support@labourseauxlivres.fr ou en ligne par notre chat. La Bourse aux Livres
Articles conform to the order
Articles conform to the order. Quick shipping
15 January 2026
Unprompted review
Everything ok
Everything ok, books good condition and the réception too.
25 January 2026
Unprompted review
Globally positive experience but…
Globally positive experience but patience is mandatory
12 January 2026
Unprompted review
Too long to receive the book
Toi long to receive the book. Lead Time not acceptable in all fairness
9 January 2026
Unprompted review
Reply from La Bourse aux Livres
Merci d'avoir pris le temps d'exprimer votre avis. Nous ne prenons pas en charge les réclamations via Trustpilot, consultez notre FAQ sur aide.labourseauxlivres.fr et contactez-nous par e-mail à support@labourseauxlivres.fr ou en ligne par notre chat. La Bourse aux Livres
The order was easy but the delivery…
The order was easy but the delivery took two weeks and a half. Too long we need the book for the school.
22 December 2025
Unprompted review
Reply from La Bourse aux Livres
Merci d'avoir pris le temps d'exprimer votre avis. Nous ne prenons pas en charge les réclamations via Trustpilot, consultez notre FAQ sur aide.labourseauxlivres.fr et contactez-nous par e-mail à support@labourseauxlivres.fr ou en ligne par notre chat. La Bourse aux Livres
rating my first experience with this plateform
It was easy to find the books i was looking for on your plateform and the mail arrived at time !
Always a pleasure to use a plateform that works, keep going !
3 January 2026
Unprompted review
Books are in good condition.
Books are in good condition. The delivery is fast.
1 January 2026
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.