Lacceti Reviews 

171
•
TrustScore 1.5 out of 5

1.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 107 reviews, most reviewers were let down by their experience overall. Buyers frequently expressed frustration regarding the quality of the products, stating that materials felt cheap and did not match online descriptions. People also pointed out significant sizing discrepancies and missing product labels, making it difficult to verify what they actually bought. Additionally, customers experienced long shipping delays and found the return policy overly complicated and expensive. Some reviewers were happy with certain purchases, mentioning that select items fit well and featured soft wool or cotton fabrics. A few customers also enjoyed specific clothing pieces, noting they were well made and comfortable.

What people talk about most

Product

Consumers find product dissatisfaction due to widespread issues with mislabeled materials, missing tags, and... See more

Quality

Customers consistently note negative experiences with quality, pointing out that items often arrive without... See more

Return policy

Clients share profound dissatisfaction with return policy due to the strict fourteen day window and the heavy... See more

Website

Reviewers mention negative feedback about website experiences, highlighting that products received do not... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Please learn from my experience. No matter how tempting their photos look it's not worth it. It took 3 weeks to arrive. When I finally received my tracking information I realized why it took so long... See more

Rated 1 out of 5 stars

Appalling - I only wish I'd found these reviews first! Not cashmere, and certainly not European. Cheap fakes from China with the labels cut out to try and hide it, in direct violation of FTC laws. Sel... See more

Rated 1 out of 5 stars

Under no circumstances should you buy anything from this company. My order was never received and no refund was offered after 9 months of emails. There customer service gave some ridiculous story tha... See more

Rated 1 out of 5 stars

CROOKS, FRAUDSTERS, TRAFFICKERS OF APPARENTLY STOLEN GOODS ILLEGALLY SOLD goods-no labels or cut labels. FTC charges up to $16,000 per each violation/each item for selling clothing in the US w... See more


1.3

Bad

TrustScore 1.5 out of 5

171 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.3

All reviews

(171)

100 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Even 1 is high

Even 1 is high.
The clothing is not it all up to par. I was busy for couple weeks after recieving the order and thought would return it, however there return policy of 14 day threw me off. I have seen no clothing store in US less than 30 day policy. I asked for store credit possible even that was denied. DO not order from this place as clothing is sub par and return process isn't great either.

5 October 2026
Unprompted review
Rated 1 out of 5 stars

Appalling

Appalling - I only wish I'd found these reviews first! Not cashmere, and certainly not European. Cheap fakes from China with the labels cut out to try and hide it, in direct violation of FTC laws. Selling mislabeled counterfeit goods is federal consumer fraud, and I'm now pursuing a refund, but will chargeback if that's not forthcoming.

8 October 2026
Unprompted review
Rated 5 out of 5 stars

Received excellent clothing

I ordered from Lacceti in early August 2026. Received my items mid October 2026. Late. But the order was accurate. Nice clothing....super great wool fabric. Excellent cotton jeans...
I noticed my items ran small...very, very small...I had to hire a tailor to alter the jeans. I felt it's worth it though, because the jean fabric is really amazing. Yes, I would order again from this company.

7 October 2026
Unprompted review
Rated 1 out of 5 stars

Please learn from my experience

Please learn from my experience. No matter how tempting their photos look it's not worth it. It took 3 weeks to arrive. When I finally received my tracking information I realized why it took so long it's from China. They advertise as UK style but the quality is more so high fashion. One of the tops arrived with a rip in the middle near the cleavage. It is also made out of that cheap mesh material and the sizing is way off. Some items arrived without issues and decent quality. However the fact that they don't do free returns makes me feel like I am stuck with a awful top since shipping would be crazy expensive to send back.

4 October 2026
Unprompted review
Rated 1 out of 5 stars

SCAM

SCAM, FRAUD! do not buy!! they sent me very cheap looking clothes i asked to send back and refund they told me how id be up for expensive shipping rates back to TURKIYE? while i receiced it feom a US address i still sent it back and they promised a refund when they receive it and kept me engaged responding with updates on the receipt, until a month went by and stopped responding and did not refund!!! ABSOLUTE FRAUD! DO NOT BUY FRAUD

3 August 2026
Unprompted review
Rated 1 out of 5 stars

Terrible

Terrible. I ordered over 2 months ago and have not received the item, although it says it was delivered 2 days ago. The email address for support is inactive. Do not purchase anything from them

14 September 2026
Unprompted review
Rated 1 out of 5 stars

Complete scam

Complete scam! I wish I knew beforehand. The item shipped from
China and arrived with the tag cut off, horrible quality, not as pictured and they have a terrible return policy. Never again! So disappointed!

5 September 2026
Unprompted review
Rated 1 out of 5 stars

This is not a legit site

This is not a legit site. It is a complete scam. Do not under any circumstances purchase any items from this site. Fabrics/products listed as linen, cotton, cashmere are all bogus, and production of items is shoddy.

25 August 2026
Unprompted review
Rated 1 out of 5 stars

Late delivery & size is definitely wrong.

Ordered pants for my mom, they did not arrive in 14 days when I had to leave on a trip. When I got back weeks later, I discovered the pants size is off by a LOT. Ordered large size & pants are labeled L but they are so small they don't even fit medium size medium person. Ridiculous size. Refund window expired and they make no exceptions. No wonder they have 1.3 Trustpilot rating.

19 August 2026
Unprompted review
Rated 1 out of 5 stars

Shockingly bad service!

Shockingly bad service! Beware! Shoes arrived late and they were also not the standard size but at least 2 sizes smaller. They did not even fit my daughter. Customer service refused to help as I apparently missed their 14 day return policy by a couple of days due to a work trip. No surprise that there are no penalties for them in either delivering their item late or of an inferior quality.

18 August 2026
Unprompted review
Rated 1 out of 5 stars

Scam online store

Scam online store. From china. Sent me cheap sandals that look nothing like what was displayed on their website. Fake leather. Color is off. Buckle isn't the same. Too narrow.

17 August 2026
Unprompted review
Rated 1 out of 5 stars

Lacceti is a complete scam.

Lacceti is a complete scam.
I bought a $50 dress that looked like a $3 SHEIN dupe of the photo that was listed: horrible quality. When I asked for a refund (they claim you can get a full refund within 14 days!) they asked me to pay for international shipping from US to Turkey to get a refund. Do not waste your money.

31 July 2026
Unprompted review
Rated 1 out of 5 stars

TOTAL SCAM

TOTAL SCAM

-The shoes that sent are plastic (advertised as leather)
-The buckles are plastic
-and it's a FAKE buckle so the shoe wouldn't even work

1 July 2026
Unprompted review
Rated 1 out of 5 stars

Horrible crazy company

Horrible crazy company. Sent green socks when I ordered blue. It acknowledged then claimed don't make them in green. Apparently they don'tknow the difference between blue and green in Turkey. Then said send back to TURKEY at a phenomenal cost. Then offered me 15% refund or 30% credit. Stupid. Email after email. Nothing but lame excuses. Never use this scamming company. Filed a dispute.

29 May 2026
Unprompted review
Rated 1 out of 5 stars

The same scam they keep doing..

The same scam they keep doing... Sending the wrong size... Misrepresent clothing items as something else... Offering only a 50% refund and having their Chinese made clothing returns to Australia address if you do at a astronomical price.... Same person named Astrid behind it all.... You will be sorry you dealt with this company for sure... I'm not the only one that has complained about this apparently

1 November 2025
Unprompted review
Rated 1 out of 5 stars

Huge disappointment

Huge disappointment, I think they are scammers. They sent me the wrong size, too small size boots, it said 41 (11 US) but It was not a true size. Costumer service offered a full return only if I covered the ship back to Turkey and pay for it, warning me that i could be very expensive. I feel they set a trap and I could do nothing about it. I had to keep the boots and they reimbursed like 30% of the cost. (200$)

25 February 2026
Unprompted review
Rated 1 out of 5 stars

Very poor quality and not as described

I purchased a two-piece set from this store based on the product description, which clearly stated cotton and linen fabric. However, the item I received is made of low-quality polyester and does not match the advertised material or appearance. There were no proper labels on the garment, and the item had multiple loose threads, indicating poor manufacturing quality. Overall, the product is significantly different from what is shown on the website. I contacted customer service and was offered only a partial refund of 30%, or I would need to return the item to Turkey at my own expense, which is not reasonable considering the cost of the product.

Based on my experience, I would advise caution when ordering from this store.

18 May 2026
Unprompted review
Rated 1 out of 5 stars

Scam, buyer be aware!

I wished I had checked online review of this merchant before I order. It is a scam. Very poor quality. One item came in with defect. It is returnable, however, the return address is in other far away country, your refund might not enough to cover return shipping fees.

30 April 2026
Unprompted review
Rated 1 out of 5 stars

This company should not exist

This company should not exist. The products are so poor...and the customer service is even poorer. I ordered several things...went with their size chart...nothing fit. Wanted to return items but they only except items sent back to Turkey!!! Then one item did not come and instead of crediting my original form of payment..they gave me a store credit. I am going to send a letter to the Attorney General of my state. DO NOT BUY FROM THIS COMPANY...IT LOOKS GOOD BUT LOOKS ARE DECEIVING.

2 May 2026
Unprompted review
Rated 1 out of 5 stars

I placed an order for what was intended…

I placed an order for what was intended as a Christmas gift. The order arrived way too late, I had to subsitute something else. When the order did arrive it was extremely poor quality and sized incorrectly. I tried to contract customer service to return the item, I was unable to do so. Beware of the service and quality for Lacceti.com

5 December 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look