I ordered the new Jordan 4 black cats 2025. The original seller wasted my time in not sending the product but Laced put me to another seller to which my delivery came within 4-5 days. When putting me... See more
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Company details
- Shoe shop
- also in
- Online marketplace
About Laced
Written by the company
About Laced
Laced is an online marketplace for buying and selling the world's most coveted items. Unlike a retailer, stock levels on Laced are entirely dependent on whether or not there are users selling the item. Laced acts as the middleman between buyer and seller, offering a streamlined authentication process and timely delivery. To ensure each item is guaranteed authentic, Laced has a dedicated team of in-house authenticators that thoroughly check every item for authenticity and quality before it's delivered to the buyer.Our Returns Policy
If you change your mind about your order, you’ll need to email help@laced.com with your order number and reason for returning, within 14 days. Our team will then get back to you within 1-2 working days (although we aim to reply to all queries within 24 hours) and arrange a returns label for your order. The cost of the return (£9) will be deducted from your refund.Delivery Times
Our average delivery time is 6-12 working days. Once you’ve placed an order, we’ll update you regularly and let you know as soon as possible if we or the delivery company expect any delays.Contact info
United Kingdom
- laced.com
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Hasn’t replied to negative reviews
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Initially I was a bit skeptical about…
Initially I was a bit skeptical about ordering however after reading other trust-pilot reviews I gave Laced a chance. I wanted to order some Essentials Fear of God clothing and it was the added reassurance that Laced actually authenticated the item before it was shipped to me that gave me that vote of confidence.
The delivery took a few business days but received it all in good condition, brand new hoodie and with all the authenticate tags as well as a Laced tag stating it was authenticated. The only downside for me was the delivery cost was £9.99 however I think it’s justified considering sellers have to send it to Laced first and then the time and effort they put in to authenticate it before it is shipped gave me that piece of mind. Will definitely purchase from Laced again and also recommended to others already. Thank you
Great response & quick delivery time
Easy to order.
Easy to order.
Plenty of info emails to keep informed
Shoes authentic
Delivery excellent
Jhunel is really professional and…
Jhunel is really professional and helpful it’s a pleasure to communicate with people who likes there job you can tell.
Laced Found a product that I was…
Laced Found a product that I was struggling to source elsewhere, it was delivered promptly as promised, very good service, thank you
Came quick right size
SCAMMERS!!!
Absolute tramps ordered a t shirt 3 months later still haven’t received it going back and forth with them won’t give me a refund or send a replacement I’ve been SCAMMED!!!
Fast and secure service
Very quick delivery and the items were…
Very quick delivery and the items were brand new and all complete
Delivered on time
Delivered on time, product was exactly the same that was advertised. All around great service.
Amazing!!!
I have still not received my delivery…
I have still not received my delivery my tracking number tell me that it has been returned to sender
I ordered UK Size Men Nike trainer
I ordered UK Size Men Nike trainer, however received UK Size 8 instead.Now I am trying since yesterday with customer service to arrange return and arrange right size.They asked to provide information, which I did yesterday and shared all photos too.Today they need more photos etc.This is waste of time and taking long to process return.This is not my fault that I have received wrong size and will wait extra week to get right item back.This was my my son s birthday present, it was very disappointed for him to get the wrong item.Customer service should be more responsive and efficient to resolve issues quicker.
Quick delivery and authenticated item…
Quick delivery and authenticated item check👌🏾. Nice pricing.
Good servise
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