It was easy to sign up, didn't get a bunch of phone calls, emails or other solicitations. Everything was able to be done in a couple mins online. The only thing I would have liked a screen with hey i... See more

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
About Ladder
Written by the company
It’s time for better life insurance. Ladder gives you a smart, secure, straightforward way to take care of your people, while saving you time, money, and (lots of) hassle.
Contact info
100 Forest Ave, 94301, Palo Alto, United States
- 844-533-7206
- help@ladderlife.com
- ladderlife.com

Apply today
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
It was a very simple process
It was a very simple process. Ladder is very good to deal with. Makes you feel comfortable, making sure your love ones are taking care of. I'd recommend all my friends.
I’m a financial planner
I’ve helped a lot of people get life insurance. This was a ridiculously easy and smooth experience, especially compared with the hassle it has been other places - for me personally and for clients I’ve worked with. I got this done in 5 minutes.
straightforward and easy to use
Shockingly quick process
Shockingly quick process, start to finish was about 5 minutes. Was approved almost instantly after submission, at the same price as quoted for a $1mil 20yt
Website was fluid and extremely easy to…
Website was fluid and extremely easy to navigate.
Rates were competitive.
Very Happy
Easy online process, no exams, no blood draws. They did take a few weeks to review medical records, but other than that, this whole process was quite easy!
Quick and easy application!
Quick and easy
Done. Now on to funner topics!
I had some questions prior to completing my application. My questions where addressed timely and the customer service rep (BEN, I believe...?) was great. Once my questions were answered, approval and setup was a minutes and not hours long process. Done. Now we can move on with other more fun tasks!
What's crap is after I join
What's crap is after I join, saying maybe price increase, which is trash.
Price is your price, if it's raised i will cancel

Reply from Ladder
Excellent product and price
So far, really love this company. Super easy to get started. Love the product and the price. You guys are awesome!
Peace of Mind
From start to finish, everything about Ladder's process seemed comfortable, intuitive, and compassionate. I found the application to be straightforward and easy to navigate. Likewise, communications from Ladder regarding expectations and timelines were fair and transparent. I'm very happy with my policy as it shaped out. Having been recommended by my spouse to this service, I'm pleased with the feeling of relief that I now have, knowing our family will be taken care of in the event of my untimely absence.
There was 0 chance I was going to buy…
There was 0 chance I was going to buy life insurance the traditional way communicating with agents and brokers for weeks. This was straightforward and simple.
great and easy
Super easy and affordable
It was easy to navigate and affordable. I feel like a responsible young adult by taking care of such things. Ladder made it super easy.
easy and efficient!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.