Nice people & everything went well. Very responsive 24/7, answered every question immediately!
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The service was good. I was given a fair price and was happy with the offer.
Company replied
Very nice and helpful. Answered any questions self or family had. Only thing I don’t like is we don’t get our tickets until the day before. Other then that worked well with us and got us really great... See more
Company replied
Had to get a last min ticket from LA to SF and was able to get Alaska airlines half the price!
Company replied
Company details
Written by the company
Our commitment to our clients does not end once they have booked a trip. We continue to stay in touch with them during their journey, after they return, and even between trips. We focus on building lasting relationships with our clients rather than treating them as just another commission. We train our professionals to assist passengers with kindness and care, treating them like friends and valued members of the Lafe Travel family, rather than simply performing a duty.
Contact info
14710 Madison Trace Cir, 40245, louisville, United States
- +1 866-886-0836
- support@lafetravel.com
- lafetravel.com
4.3
Excellent
878 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 12% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I would like to thank Mike and everyone…
I would like to thank Mike and everyone at lafetravel for helping me out of a bad situation at the airport. The other company that I used to order my tickets toke my money but did not send me my e-tickets. I was stuck at the airport in Memphis with no tickets. I called Mike and he toke care of everything and I also got my money back from the other company. So thank you
5 April 2026
Unprompted review
Reply from lafetravel.com
Dear Alex,
Thank you for your kind words and for choosing Lafe Travel.
We’re truly glad to hear that your experience with us was a positive one. Your trust means a lot, and it encourages our team to keep delivering the best possible service.
We remain committed to providing reliable, affordable, and smooth travel experiences, and we look forward to assisting you again in the future.
Warm Regards,
Lafe Travel
Customer Experience Team
My agent Mike is the BEST.....was very helpful ul and he…
My agent Mike was very helpful and he worked everything out to complete satisfaction. He followed up and made sure I was well taken care of. He is the BEST. I will always use him and I have recommended family and friends. 5 stars because of Mike and his wonderful customer service I will always call him. Thank you So much Mike U R TRULY the BEST ever
25 March 2026
Unprompted review
Reply from lafetravel.com
Dear Madaam COKO
Thank you for your kind words and for choosing Lafe Travel.
We’re truly glad to hear that your experience with us was a positive one. Your trust means a lot, and it encourages our team to keep delivering the best possible service.
We remain committed to providing reliable, affordable, and smooth travel experiences, and we look forward to assisting you again in the future.
Warm Regards,
Lafe Travel
Customer Experience Team
I had an amazing experience working…
I had an amazing experience working with Mike as our travel agent. From start to finish, he made the entire process smooth and stress-free for me and my family. He was incredibly helpful in guiding us every step of the way and made sure we got exactly where we needed to be without any issues.
Mike is not only professional but also very kind, patient, and understanding. He took the time to listen to our needs, answered all of our questions, and reassured us throughout the process. It truly felt like he cared about making our trip the best it could be.
I highly recommend Mike to anyone looking for a reliable and thoughtful travel agent. We will definitely be using his services for all of our future travel needs!
5 April 2026
Unprompted review
Reply from lafetravel.com
Dear Naomi Pointer,
Thank you for your kind words and for choosing Lafe Travel.
We’re truly glad to hear that your experience with us was a positive one. Your trust means a lot, and it encourages our team to keep delivering the best possible service.
We remain committed to providing reliable, affordable, and smooth travel experiences, and we look forward to assisting you again in the future.
Warm Regards,
Lafe Travel
Customer Experience Team
Amazing business I am returning…
Amazing business I am returning customer ! They constantly get me right with flight prices and never tries to get over on me. So I definitely appreciate them and their patience!
4 April 2026
Unprompted review
Reply from lafetravel.com
Dear Arron Reddick,
Thank you for your kind words and for choosing Lafe Travel.
We’re truly glad to hear that your experience with us was a positive one. Your trust means a lot, and it encourages our team to keep delivering the best possible service.
We remain committed to providing reliable, affordable, and smooth travel experiences, and we look forward to assisting you again in the future.
Warm Regards,
Lafe Travel
Customer Experience Team
Reply from lafetravel.com
Dear Customer
Thank you for taking the time to share your positive feedback. We truly appreciate your trust in our services and are delighted to know that your experience met your expectations.
Customer satisfaction is our top priority, and your review motivates us to continue providing reliable and efficient support. We look forward to assisting you again with your future travel needs.
Sincerely,
LafeTravel
I can see where people may get upset…
I can see where people may get upset about the advertised price. Just as the website said, if the prices are no longer available, someone would contact you if there are changes. I wasn't surprised as soon as I hit the enter button for payment, my phone rang. My thoughts were, here we go, but I got Mike. Mike was patient and assisted in looking at other airports near me. Mike actually got me a flight from an airport that is 10 minutes from my my home instead of having to drive an hour and a half to save a lot of money. The tickets were great and the trip was uneventful or uninterrupted. It was the day before. Thanks Mike. I'll be shopping with you again soon.
28 March 2026
Unprompted review
Reply from lafetravel.com
Dear Customer
Thank you for taking the time to share your positive feedback. We truly appreciate your trust in our services and are delighted to know that your experience met your expectations.
Customer satisfaction is our top priority, and your review motivates us to continue providing reliable and efficient support. We look forward to assisting you again with your future travel needs.
Sincerely,
LafeTravel
It something seems to good to be true...
It something seems to good to be true, it probably is. Just booked two one way tickets. Price was too good to be true. After booking got a pop-up confirmation, (Itinerary and Reservation Details) but no e-ticket #. I called them and they said the fare is no longer available and our card would not be charged. I asked why is the fare on the site and they gave some BS about not being able to change prices on the site. Now we have to keep checking to see if our card is charged.
27 March 2026
Unprompted review
Came through last minute in the clutch
Came through last minute in the clutch! Great price great flight! Mike is a character and has a great personality!!! They took good care of me!!!
26 March 2026
Unprompted review
Reply from lafetravel.com
Dear Customer
Thank you for taking the time to share your positive feedback. We truly appreciate your trust in our services and are delighted to know that your experience met your expectations.
Customer satisfaction is our top priority, and your review motivates us to continue providing reliable and efficient support. We look forward to assisting you again with your future travel needs.
Sincerely,
LafeTravel
The worst customer service ever - very rude unprovoked
The worst customer service ever. Check who do you hire to put on the phone… you have the most rude and egocentric agents in the market.
Just got a call from one of your agents and he said things like I don’t care, I don’t want to answer anymore, incredible rude unprovoked. I didn’t want to buy but all I said was “why do you advertise a price that you can’t honor” and he started immediately to argue and saying he won’t answer me or sell me anything. Well great, I didn’t want to buy, but this is definitely the kind of people you don’t want behind your company.
I’d rather buy a 200$ from delta than from a company that has this much of respect for the clients… you advertise a 26$ flight and then I got a call saying “incredible, you want to fly for 26$ that’s ridiculous” wow so you make money black lashing people? Very sad.
Very bad experience with you guys.
25 March 2026
Unprompted review
I would give this company 0 stars if I…
I would give this company 0 stars if I could! They are scammers! Don’t believe this website or ticket price! I bought flight with them and baggage at a supposedly discounted price! Turned out to be a scam and got flagged and frontier airlines! I ended up getting scammed for $170 and ended up paying $200 for my new flight and addition $80 + tax for my checked baggage. Run away, stay far away from Lafe Travel! Don’t believe them, they are scammers! Liars!
19 March 2026
Unprompted review
Mike took great care of me and got me…
Mike took great care of me and got me everything I needed to get on this flight early.
14 March 2026
Unprompted review
Reply from lafetravel.com
Dear Howard Fletcher
Thank you for taking the time to share your positive feedback. We truly appreciate your trust in our services and are delighted to know that your experience met your expectations.
Customer satisfaction is our top priority, and your review motivates us to continue providing reliable and efficient support. We look forward to assisting you again with your future travel needs.
Sincerely,
LafeTravel
Had to get a last min ticket from LA to…
Had to get a last min ticket from LA to SF and was able to get Alaska airlines half the price!
2 March 2026
Unprompted review
Reply from lafetravel.com
Dear Marisol Gonzalez,
Thank you for taking the time to share your positive feedback. We truly appreciate your trust in our services and are delighted to know that your experience met your expectations.
Customer satisfaction is our top priority, and your review motivates us to continue providing reliable and efficient support. We look forward to assisting you again with your future travel needs.
Sincerely,
LafeTravel
Made a last minute reservation
Made a last minute reservation. $360 was a bargain price for round trip, direct and seat selection from Honolulu to Las Vegas. Thank you. The services was provided greatly professional and reliable
Thank you.
7 March 2026
Unprompted review
Reply from lafetravel.com
Dear Misi York,
Thank you for taking the time to share your positive feedback. We truly appreciate your trust in our services and are delighted to know that your experience met your expectations.
Customer satisfaction is our top priority, and your review motivates us to continue providing reliable and efficient support. We look forward to assisting you again with your future travel needs.
Sincerely,
LafeTravel
Very good flight and very cheap ticket 👍🏻
9 March 2026
Unprompted review
Reply from lafetravel.com
Dear Simran Chahal,
Thank you for taking the time to share your positive feedback. We truly appreciate your trust in our services and are delighted to know that your experience met your expectations.
Customer satisfaction is our top priority, and your review motivates us to continue providing reliable and efficient support. We look forward to assisting you again with your future travel needs.
Sincerely,
LafeTravel
Thank you Mike!
I was a bit hesitant at first because the price was unmatched but Mike was very kind and helpful. He answered all of my questions and repeated calls and I truly got the best deal on my flight! Also Steve thank you for taking the time to answer my questions. I got my boarding pass within the hour of agreeing and I will %100 be booking with lafetravel again. Thank you.
9 March 2026
Unprompted review
Reply from lafetravel.com
Dear hadi,
Thank you for taking the time to share your positive feedback. We truly appreciate your trust in our services and are delighted to know that your experience met your expectations.
Customer satisfaction is our top priority, and your review motivates us to continue providing reliable and efficient support. We look forward to assisting you again with your future travel needs.
Sincerely,
LafeTravel
I highly recommend them
I highly recommend them, super professional, friendly and really good price
10 March 2026
Unprompted review
Reply from lafetravel.com
Dear Mahadi Babiker,
Thank you for taking the time to share your positive feedback. We truly appreciate your trust in our services and are delighted to know that your experience met your expectations.
Customer satisfaction is our top priority, and your review motivates us to continue providing reliable and efficient support. We look forward to assisting you again with your future travel needs.
Sincerely,
LafeTravel
I needed to take a rush trip from…
I needed to take a rush trip from Sacramento to Boise and was finding high costs universal until I found a bargain price through LifeTravel.com. Booking was simple and Customer Service very helpful with my questions. My flight on Horizon Air was pleasant and landed ahead of schedule.
27 February 2026
Unprompted review
Reply from lafetravel.com
Dear Everett Teigen,
Thank you for taking the time to share your positive feedback. We truly appreciate your trust in our services and are delighted to know that your experience met your expectations.
Customer satisfaction is our top priority, and your review motivates us to continue providing reliable and efficient support. We look forward to assisting you again with your future travel needs.
Sincerely,
LafeTravel
Last Minute Travel
I, as many others, was skeptical at first. We had to make a sudden trip due a family member being in hospice. LafeTravel quoted us a highly discounted price which I accepted. The airline would not accept the original fare, but did accept a fare that was greatly discounted. I got a call from an agent at LafeTravel who explained everything to me and I accepted, I had boarding passes 24 hours later and our flights went very well, I will definitely use LafeTravel for future travel needs.
19 February 2026
Unprompted review
Reply from lafetravel.com
Dear Linda Evele Abbott,
Thank you for taking the time to share your positive feedback. We truly appreciate your trust in our services and are delighted to know that your experience met your expectations.
Customer satisfaction is our top priority, and your review motivates us to continue providing reliable and efficient support. We look forward to assisting you again with your future travel needs.
Sincerely,
LafeTravel
Mick kelik
When I called Lafetravel.com I was impressed, they took the time to answer all my questions, they were able to give me a very very low price, I highly recommend them.
25 February 2026
Unprompted review
Reply from lafetravel.com
Dear Mick Keslik,
Thank you for taking the time to share your positive feedback. We truly appreciate your trust in our services and are delighted to know that your experience met your expectations.
Customer satisfaction is our top priority, and your review motivates us to continue providing reliable and efficient support. We look forward to assisting you again with your future travel needs.
Sincerely,
LafeTravel
Very responsive and kind!
Nice people & everything went well. Very responsive 24/7, answered every question immediately!
20 February 2026
Unprompted review
Reply from lafetravel.com
Dear Chloe Bishop,
Thank you for taking the time to share your positive feedback. We truly appreciate your trust in our services and are delighted to know that your experience met your expectations.
Customer satisfaction is our top priority, and your review motivates us to continue providing reliable and efficient support. We look forward to assisting you again with your future travel needs.
Sincerely,
LafeTravel
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