Nice people & everything went well. Very responsive 24/7, answered every question immediately!
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The service was good. I was given a fair price and was happy with the offer.
Company replied
Very nice and helpful. Answered any questions self or family had. Only thing I don’t like is we don’t get our tickets until the day before. Other then that worked well with us and got us really great... See more
Company replied
Had to get a last min ticket from LA to SF and was able to get Alaska airlines half the price!
Company replied
Company details
Written by the company
Our commitment to our clients does not end once they have booked a trip. We continue to stay in touch with them during their journey, after they return, and even between trips. We focus on building lasting relationships with our clients rather than treating them as just another commission. We train our professionals to assist passengers with kindness and care, treating them like friends and valued members of the Lafe Travel family, rather than simply performing a duty.
Contact info
14710 Madison Trace Cir, 40245, louisville, United States
- +1 866-886-0836
- support@lafetravel.com
- lafetravel.com
4.3
Excellent
878 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 12% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Natalia ⭐️⭐️⭐️⭐️⭐️
Natalia was lovely and spent many hours helping myself and our group plan our trip!
Would definitely recommend and use again:)
5 March 2025
Unprompted review
Reply from lafetravel.com
Hi Karynnethorn,
Thank you for your time to write such an amazing review and we look forward assisting in your future bookings.
Regards,
LafeTravel
Reply from lafetravel.com
Dear Customer,
Thank you for taking the time to leave us a review. We appreciate your feedback. Look forward to serve you again in the future.
Regards
Lafetravel team
Very efficient service
Very efficient service. Also, compassionate. Will definitely use this service again. Special thanks to Chris.
1 March 2025
Unprompted review
Reply from lafetravel.com
Dear Kristal,
Thank you for taking the time to leave us a review. We really appreciate your kind words :).
More than happy to serve you again and again :).
Regards
Lafetravel team
Reply from lafetravel.com
Hi K Dillon,
Thank you for your time to write such an amazing review and we look forward assisting in your future bookings.
Regards,
LafeTravel
Reply from lafetravel.com
Hi,
Thank you for your time to write such an amazing review and we look forward assisting in your future bookings.
Regards,
LafeTravel
professional best service
professional and very helpful and. cooperative +++
26 February 2025
Unprompted review
Reply from lafetravel.com
Hi Isobel,
Thank you for your time to write such an amazing review and we look forward assisting in your future bookings.
Regards,
LafeTravel
Patient and 😊
26 February 2025
Unprompted review
Reply from lafetravel.com
Hi Shoshannajean,
Thank you for your time to write such an amazing review and we look forward assisting in your future bookings.
Regards,
LafeTravel
Thank you to Latr Fare.
24 February 2025
Unprompted review
Reply from lafetravel.com
Hi Michelle,
Thank you for your time to write such an amazing review and we look forward assisting in your future bookings.
Regards,
LafeTravel
I liked they contacted me in what's up…
I liked they contacted me in what's up to tell me there was a problem and then tried to solve it.
But difficult case because I wasn't able to get what I have bought originally. It wasn't possible.
23 February 2025
Unprompted review
Reply from lafetravel.com
Hi Maria,
Thank you for your honest review and apologies for the challenges you faced for your bookings. Our team try really hard to satisfy every customer based on their specific needs and deliver the best they can. There are situations that cannot be controlled by our team, and we convey the same to our customers. However, we really want to retain you as our long going customer and for that we would like to offer you some special offers on your next trip booked with us. please email us anytime to know more.
Thank you and regards,
LafeTravel
Gooooooooood
18 February 2025
Unprompted review
Reply from lafetravel.com
Hi Berry,
Thank you for your time to write such an amazing review and we look forward assisting in your future bookings.
Regards,
LafeTravel
My experience with Lafetravel has been…
My experience with Lafetravel has been great. My agent has done an excellent job getting me the best price.
15 February 2025
Unprompted review
Reply from lafetravel.com
Hi Marie,
Thank you for your time to write such an amazing review and we look forward assisting in your future bookings.
Regards,
LafeTravel
Reply from lafetravel.com
Hi Timothy,
Thank you for your time to write such an amazing review and we look forward assisting in your future bookings.
Regards,
LafeTravel
Excelent customer service
Excelent customer service, Estevan was very helphul
12 February 2025
Unprompted review
Reply from lafetravel.com
Hi Ivette,
Thank you for your time to write such an amazing review and we look forward assisting in your future bookings.
Regards,
LafeTravel
Caution: Promised Prices and Tickets Not Delivered
Canceled my flight booking a month after I received confirmation from them. I could have bought tickets for the same price from another party but decided to try with them. Bad decision and very disappointed. Not trustworthy, sell tickets that they do not have or for prices that they cannot promise.
6 February 2025
Unprompted review
They were able to help us get our…
They were able to help us get our tickets confirmed and booked
7 February 2025
Unprompted review
Reply from lafetravel.com
Hi Brian,
Thank you for your time to write such an amazing review and we look forward assisting in your future bookings.
Regards,
LafeTravel
Excellent service by Esteban!
6 February 2025
Unprompted review
Reply from lafetravel.com
Hola Michael,
Gracias por su tiempo para escribir una reseña tan increíble y esperamos ayudarlo en sus futuras reservas.
Saludos
LafeTravel
Good communication & Good service.
5 February 2025
Unprompted review
Reply from lafetravel.com
Hi Chedline,
Thank you for your time to write such an amazing review and we look forward assisting in your future bookings.
Regards,
LafeTravel
Spring break vacation, LafeTravel
The service was fast and we were connected fast with Natalia Gomez for our concerns
5 February 2025
Unprompted review
Reply from lafetravel.com
Hi Tiphaine,
Thank you for your time to write such an amazing review and we look forward assisting in your future bookings.
Regards,
LafeTravel
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