Laflore Paris Reviews 1,438

TrustScore 4 out of 5

4.2

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the products for their beautiful design, high quality, and durability, often highlighting the unique and sustainable cork material. Many appreciate the versatility and functionality of the bags, noting how well they accommodate daily essentials and even laptops. The customer service is frequently described as superb, with people commending the quick, courteous, and personal responses to inquiries and issues, making them feel valued and satisfied. The delivery service is also often mentioned positively for its speed and careful packaging. However, some customers were not happy with the quality, reporting that the cork material peeled off after a short period of use, and in some cases, the stitching was coming out or the product arrived with glue on it. A few other people also felt that the bags were impractical due to stiffness, narrow openings, or inaccurate dimensions, making them difficult to use as intended. There were also occasional mentions of slow shipping times.

What people talk about most

Product

Reviewers highlight positive aspects of the product, often praising the beautiful design, quality, and... See more

Quality

People report positive experiences with quality. Many customers praise the beautiful workmanship,... See more

Customer service

Clients share positive opinions on customer service, with many praising the responsiveness, helpfulness, and... See more

User experience

Consumers find the user experience to be positive, often praising the design and functionality of products.... See more

Delivery service

Reviewers mention positive feedback about delivery service. Many customers experienced quick delivery, with... See more

Based on these reviews

Rated 4 out of 5 stars

I recently purchased the chouchou, and overall, I'm quite pleased with it. The style and size are perfect for my needs, and the muted raspberry color complements my outfit beautifully, even if it's... See more

Company replied

Rated 5 out of 5 stars

The bag is perfect! Art meets design at the intersection with craftsmanship! It’s beautiful, it’s functional, it was delivered in beautiful packaging with a dust cover! It came with straps to... See more

Company replied

Rated 5 out of 5 stars

I’m a repeat customer of many of LaFlore’s classy purses, bags and accessories. Whenever i had inquiries Natalie or others were quick and courteous to respond. I had only one request for return and... See more

Company replied

Rated 5 out of 5 stars

While these bags are costly, there’s a lot of workmanship and style that makes these bags quality and high end. There’s a personal touch when you deal with the company for any question or concern you... See more

Company replied


Company details

  1. Handbags Shop
  2. Bag shop
  3. Fashion accessories shop

About Laflore Paris

Written by the company

Elie Seroussi was born in Paris in 1958. Growing up in the center or Paris he developed a strong taste for fashion and craftsmanship. He opened his first fashion house, CECILE & JEANNE, in his late twenties, and built it into the well known brand it is today, with 10 boutiques in the prime Paris locations.

Elie raised his three children between the family ranch in Burgundy and the atelier in Paris. His oldest daughter, Natacha, took a keen interest in his work at a young age and showed a strong passion for fashion, the arts, and nature. After completing her studies of the arts Natacha naturally partnered up with her forever mentor and biggest supporter; Elie.

Together Elie and Natacha decided to do things differently. They wanted to create a brand that would combine the essence of who they are and what they believe in. Their products needed to be chic, elegant and modern… as well as environmentally friendly, vegan, and sustainable. They set off to design their first product - bobobark was born.

Contact info

4.2

Great

TrustScore 4 out of 5

1K reviews

5-star
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1-star

Replied to 97% of negative reviews

Typically replies within 1 week

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Rated 3 out of 5 stars

Same beautiful quality, just smaller than expected

The bag is much smaller than I expected due to how it looked in pictures and took several weeks to arrive. Same beautiful quality, just a little small.

18 June 2025
Laflore Paris logo

Reply from Laflore Paris

Bonjour,
Thank you for your honest feedback, we truly appreciate it. We’re glad to hear you’re happy with the quality, though we understand the disappointment if the size didn’t match expectations.

We do our best to provide accurate measurements and scale in product photos, but we’ll take your comment as a reminder to improve visual references and include more real-life comparison shots or videos to help future customers gauge size more easily.

If the bag isn't quite meeting your needs, we’d be happy to explore an exchange or suggest a larger style that might be a better fit. Please let us know what you’d prefer, and thank you again for your support.
A bientôt
L'équipe Laflore

Rated 5 out of 5 stars

I’m obsessed with these bags

I own 4 bags from Laflore Paris. I love them so much. I love the light weight yet durable cork. I love the colors and the feel. I get complements every time I go out. I love telling people the story behind the bags. The style of the bags are thoughtful and the bags are well made. I’m glad I found a high end bag that isn’t made of leather. I’m obsessed with these bags.

14 April 2025
Laflore Paris logo

Reply from Laflore Paris

Bonjour Ace,
Thank you for your feedback..We're truly honored to be part of your collection and style. It means a lot to hear how much you appreciate the cork material, craftsmanship, and ethical design behind each piece.
Your kind words and enthusiasm for telling the story behind the bags help amplify our mission and we're so grateful for that. Here’s to many more compliments and outings with your LaFlore favorites!
A bientôt
L'équipe Laflore

Rated 5 out of 5 stars

Love it

Love it! Beautiful!

12 June 2025
Laflore Paris logo

Reply from Laflore Paris

Bonjour Alexis,
Thank you for your feedback. It means so much to us.
We are overjoyed by your positive review and for your support, and will make sure to keep on providing you with products you love, in a greener fashion.
Thank you for being part of the LaFlore community, We will always remain available if you have any questions, and we hope you have a great day!
A bientôt
L'équipe Laflore

Rated 5 out of 5 stars

Bebebark & clutch wallet

LOVE LOVE LOVE! Highly recommend! Will be adding other things to my collection soon!

18 June 2025
Laflore Paris logo

Reply from Laflore Paris

Bonjour Jill,
Thank you for your feedback. It means so much to us.
We are overjoyed by your positive review and for your support, and will make sure to keep on providing you with products you love, in a greener fashion.
Thank you for being part of the LaFlore community, We will always remain available if you have any questions, and we hope you have a great day!
A bientôt
L'équipe Laflore

Rated 5 out of 5 stars

Fantastic product

Fantastic product. Easy to order. Arrived as expected. It was a perfect Mothers' Day Gift.

11 June 2025
Laflore Paris logo

Reply from Laflore Paris

Bonjour G Myers,
Thank you for your feedback. It means so much to us. We are happy to be part of your mothers day celebration. We are overjoyed by your positive review and for your support, and will make sure to keep on providing you with products you love, in a greener fashion.
Thank you for being part of the LaFlore community, We will always remain available if you have any questions, and we hope you have a great day!
A bientôt
L'équipe Laflore

Rated 5 out of 5 stars

Absolutely love my ChouChou!

Absolutely love my ChouChou!! It shipped when I was told it would and it arrived quickly!! Love the quality and craftsmanship!! My favorite bag ever!!

11 June 2025
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Reply from Laflore Paris

Bonjour Mary,
Thank you for your feedback. We're so happy to hear that you love your Chouchou. It's wonderful to know the craftsmanship and design made such an impression.
Thank you for being part of the LaFlore community, we hope your Chouchou brings you joy and compliments wherever you go!
A bientôt
L'équipe Laflore

Rated 5 out of 5 stars

It isn’t very common to find something…

It isn’t very common to find something that is both stylish and functional!!

11 June 2025
Laflore Paris logo

Reply from Laflore Paris

Bonjour Morgan,,
Thank you for your feedback. It means so much to us. We're so happy we are able to fit into this fashion category.
We are overjoyed by your positive review and for your support, and will make sure to keep on providing you with products you love, in a greener fashion.
Thank you for being part of the LaFlore community, We will always remain available if you have any questions, and we hope you have a great day!
A bientôt
L'équipe Laflore

Rated 5 out of 5 stars

Love love love my raspberry bebe

Love love love my raspberry bebe, she’s a beauty!

11 June 2025
Laflore Paris logo

Reply from Laflore Paris

Bonjour Dehls,,
Thank you for your feedback. We're so happy to hear that you love y our raspberry Bebebbark, its indeed a lovely piece.
Thank you for being part of the LaFlore community, We remain available if you have any question
A bientôt
L'équipe Laflore

Rated 5 out of 5 stars

Great quality

I ordered this bag in December as a pre-order and was said to arrive in June. When it arrived as promised, I was thrilled! It’s very nicely made very durable and was better than I had expected. I would definitely recommend this bag!

11 June 2025
Laflore Paris logo

Reply from Laflore Paris

Bonjour Lisa,,
Thank you for your feedback. We're happy to hear the bag arrived as promised and exceeded your expectations, that means the world to us. Your kind words about the craftsmanship and durability are exactly what we strive for.
Enjoy your new bag, and thank you again for the recommendation!
A bientôt
L'équipe Laflore

Rated 5 out of 5 stars

Great customer service

Laflore's customer service people are super helpful and quick to respond.
I like that their bags are made from renewable material and they're lightweight. Plus they're fun to use and beautiful to look at!

11 June 2025
Laflore Paris logo

Reply from Laflore Paris

Bonjour Molly,
Thank you for your feedback. We're so happy to hear that you love our brand and its product and that our team was so supported throughout the process as well. It's wonderful to know the craftsmanship and design made such an impression.
Thank you for being part of the LaFlore community, We remain available if you have any question
A bientôt
L'équipe Laflore

Rated 5 out of 5 stars

Chou Chou bag

I ordered the Chou Chou bag. Excellent communication along the way as it was being made. Emails were answered very quickly, like in minutes! Great customer service. I received my bag and it was more beautiful than I imagined. I love it. Very well made and classy!! Merci!!

11 June 2025
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Reply from Laflore Paris

Bonjour Anne-Marie,
Thank you for your feedback. We're so happy to hear your Chouchou bag exceeded your expectations and that our team was able to keep you informed and supported throughout the process. It's wonderful to know the craftsmanship and design made such an impression.

Thank you for being part of the LaFlore community, we hope your Chouchou brings you joy and compliments wherever you go!
A bientôt
L'équipe Laflore

Rated 5 out of 5 stars

Happy customer

I received my ChouChou and I’m so happy with it. It is stylish and a great size. So chic!

11 June 2025
Laflore Paris logo

Reply from Laflore Paris

Bonjour,
Thank you so much for your kind words! We're absolutely delighted to hear how much you love your Chouchou, it’s such a special piece designed with so much passion.
We are available if you have any question.
Wishing you a beautiful time with your Chouchou
A bientôt
L'équipe Laflore

Rated 5 out of 5 stars

Chicest La Flore Bag Yet!

I have bought La Flore Paris bags and accessories before and have loved them. The chouchou is my favorite so far! It is petite like the evening clutch, but has much more room. I love the multiple strap options and the round, retro design. Not to mention it is eco friendly like all of the other bags. I am going to Paris soon, and I wrote to La Flore to request it would arrive on time. They made sure it got her on time. I love how responsive they are to customer inquires. Merci beaucoup to the La Flore Paris team!

11 June 2025
Laflore Paris logo

Reply from Laflore Paris

Bonjour Rebecca,
Thank you so much for your kind words! We're absolutely delighted to hear how much you love your Chouchou, it’s such a special piece, and we're thrilled it arrived in time for your Paris trip!
The fact that you've chosen LaFlore for multiple bags means the world to us, and your thoughtful message truly motivates our team to keep delivering beauty, function, and care, both in our designs and in our service.
Wishing you a magical time in Paris with your Chouchou by your side! Merci
A bientôt
L'équipe Laflore

Rated 5 out of 5 stars

such an adorable bag

My bag arrived and it's even cuter than I expected. Can't wait to wear it.

11 June 2025
Laflore Paris logo

Reply from Laflore Paris

Bonjour Journey,
Thank you for your feedback.
That’s fantastic to hear! We’re thrilled you’re loving your new bag, there’s nothing better than when it exceeds expectations. Enjoy showing it off!
If you have any questions, you can always rely on us to be available, and we wish you a great day.
A bientôt
L'équipe Laflore

Rated 5 out of 5 stars

Wonderfully made purse

Wonderfully made purse, very versatile and more room than you'd think. Love it.

11 June 2025
Laflore Paris logo

Reply from Laflore Paris

Bonjour Lisa,
Thank you for your lovely feedback! We're so glad to hear you're happy with your purse, the quality, materials and its versatility are something we take great pride in. Enjoy it, and don’t hesitate to reach out if you ever need anything! Wishing you a very great day.
A bientôt
L'équipe Laflore

Rated 5 out of 5 stars

The order I placed for my purse was…

The order I placed for my purse was well worth it. Good quality a beautiful material.

11 June 2025
Laflore Paris logo

Reply from Laflore Paris

Bonjour Martha,
Thank you for your lovely feedback! We're so glad to hear you're happy with your purse—the quality and materials are something we take great pride in. Enjoy it, and don’t hesitate to reach out if you ever need anything!
If you ever have any questions, we're always here to help.
A bientôt
L'équipe Laflore

Rated 5 out of 5 stars

The Pruse is great love it. I been telling everyone about it. They love it also Beautiful just Beautiful

Well done will buy again. Everyone love this Pruse.. Yes excellent Thank You and your Company. Well Done Love it.

5 June 2025
Laflore Paris logo

Reply from Laflore Paris

Bonjour Betty,
Thank you so much for the kind words and enthusiasm! We're thrilled that you and those around you are loving the purse. We truly appreciate your support and look forward to having you shop with us again soon!
If you ever have any questions, we're always here to help.
A bientôt
L'équipe Laflore

Rated 5 out of 5 stars

Item was expertly packaged and arrived…

Item was expertly packaged and arrived with no damage. Quality control standards are very much appreciated. Item was shipped with accessories that allows for it to be used in a variety of ways. Arrival was in line with original estimated time.

11 June 2025
Laflore Paris logo

Reply from Laflore Paris

Bonjour Julius,
Thank you so much for your thoughtful feedback! We're delighted to hear the item arrived safely and met your expectations, both in quality and timing. Enjoy exploring all the ways to wear it!
If you ever have any questions, we're always here to help.
A bientôt
L'équipe Laflore

Rated 5 out of 5 stars

Great little bag

This is a great little bag that seems good quality. It is stylish. The material looks like it can easily mask stains. It is easy to open and close. It fits all my necessities. I love it!

11 June 2025
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Reply from Laflore Paris

Bonjour Gigi,
Thank you so much for your lovely feedback! We're thrilled to hear that you're enjoying your bag especially its style, practicality, and quality. It sounds like it's a perfect fit for your everyday needs. If you ever have any questions or need anything down the line, we're always here to help. Enjoy your new favorite!
A bientôt
L'équipe Laflore

Rated 5 out of 5 stars

Love my bag and how well-made it is.

Love my bag and how well-made it is.

11 June 2025
Laflore Paris logo

Reply from Laflore Paris

Bonjour Deborah
Thank you so much for your lfeedback! We're thrilled to hear that you're enjoying your bag especially the craftsmanship If you ever have any questions or need anything down the line, we're always here to help. Enjoy your new favorite!
A bientôt
L'équipe Laflore

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