I recently purchased the chouchou, and overall, I'm quite pleased with it. The style and size are perfect for my needs, and the muted raspberry color complements my outfit beautifully, even if it's... See more
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I have the bobobark backpack and I love it! I'm a small business owner as well as a WFH employee so I often carry two lap tops... They both fit in my bobobark which is impressive! Because I walk around with a lot of electronics, I got the clutch wallet and find that it fits my mouse and various attachments. Two thumbs (or dare I say laptops) up- highly recommend!

Reply from Laflore Paris
I literrally get so many compliments for my bag. Thank you! Also- I carry it like a backpack but don't feel like a student anymore!

Reply from Laflore Paris
Beautiful bag and the size is very practical for me. I can carry my laptop and everything I need for a day out.

Reply from Laflore Paris
When they say Lifetime Warranty, they mean it. I had to replace the closure for my Trolala (thanks to a flight attendant shoving my bag) and a mirror in my Moi Moi (thanks to be rear-ended), and LaFlore replaced the broken parts. I'm happy with their products and service!

Reply from Laflore Paris
I wanted to use the bag for work and travel and it was incredibly small. Hardly held my laptop and tablet along with my wallet. I’m very disappointed because I had to leave the bag behind in the states and carry a tote which is not the option I wanted. It’s also very heavy with nothing inside. I wish I would have skipped this purchase.

Reply from Laflore Paris
Whenever I had a question about my purchase they answered I have referred this company to my friends also because I received comment

Reply from Laflore Paris

Reply from Laflore Paris
I love that you make such a beautiful product for which I can feel good about purchasing knowing that it’s made from cork. I’ve been a customer since your first Kickstarter launch, and my collection is ever growing! I always get compliments on my bags and luggage.

Reply from Laflore Paris
Shipping was really fast.
When I received my pure, I was speechless. It is so beautiful. I was looking for a leather backpack for work when I came across Laflore Paris.

Reply from Laflore Paris
I own both the bobobark and bebebark, and I honestly regret buying them. Within a year, both bags turned into literal trash; the cork started peeling off from the base, exposing the ugly lining underneath. And yes, I used their official care products and conditioned them regularly, exactly as instructed.
Their marketing about these bags being “for life” is a blatant lie. Don’t fall for it. When I contacted customer service, they told me this kind of peeling is part of the “natural lifecycle of cork.” Seriously? That’s their excuse for a bag disintegrating?
To make it worse, their warranty is only 90 days, which should tell you everything you need to know. When I asked for a return or replacement, all they offered was a discount on another bag. As if I’d want another one after this disaster!
Yes, the bags are undeniably cute. But don’t be fooled by the aesthetic or eco-friendly marketing; the quality is terrible, durability is nonexistent, and customer service is dismissive. Save your money and skip Laflore Paris altogether.

Reply from Laflore Paris
Gorgeous! Love the items I purchased. My two daughters are asking for pieces now! Easy to place my order. My order arrived in just a few days. A pleasant surprise.

Reply from Laflore Paris
Fabulous purse; Great advertising; quick delivery; reasonable payment plan

Reply from Laflore Paris
Fast and efficient service. And what a lovely bag! This is my third and I still adore them!
G

Reply from Laflore Paris
I had a wonderful experience with your company. I am very happy with the quality of your products and the delivery was fast.

Reply from Laflore Paris
My first time. And I love everything about your purse. It came quickly in the mail. Quality is why I bought it. I really love it
Thank you

Reply from Laflore Paris
Great customer service and love the stylish look of all things Laflore

Reply from Laflore Paris

Reply from Laflore Paris
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