Lakes Reviews 322

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Contacted customer support to ask if I could buy new plastic seals for a 15 year old shower. I was told they were free, just had to pay post and packing. They arrived 2 days later. Fantastic custom... See more

Company replied

Rated 5 out of 5 stars

Katie in customer services was so helpful and very efficient. Our quadrant shower is around 18 years old and all we have had to replace is door sills and bottom wheels. Would highly recommend Lakes S... See more

Company replied

Rated 5 out of 5 stars

We’ve had our Lakes shower unit for 15 years now and its still looking good. I’ve replaced the door seals, the door rollers do wear down and have needed replacing, which is not difficult. Their custo... See more

Company replied

Rated 4 out of 5 stars

item delivered promptly but unfortunately delivery driver left it at the wrong house where it laid for about four days as it is a holiday place. eventually found a bit battered and wet but contents o... See more

Company details

  1. Bathroom Renovator
  2. Bathroom Supply Shop
  3. Shower screen shop

Written by the company

Lakes is a leading manufacturer & supplier of shower enclosures, doors and bath screens. View collections, request brochures & find stockists.


Contact info

4.8

Excellent

TrustScore 5 out of 5

322 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Excellent company

Goods delivered as per specification promptly, and subsequent telephone query responded to positively, helpfully and effectively. Excellent company to deal with

7 October 2021
Rated 5 out of 5 stars

Amazing customer service

Good products - solidly built of nice, substantial glass. The parts all fitted easily together. But it's the customer service that really impressed. Had a problem and a replacement was offered without quibble. It was even available the same day. Exactly what you need when you only have one shower!

5 October 2021
Unprompted review
Rated 5 out of 5 stars

Goods arrived very quickly

Goods arrived very quickly. Only 4 stars as no notice of dispatch received. In fact the goods arrived so quick I was still relaxed about the fact that I thought nothing had happened.

16 August 2021
Rated 5 out of 5 stars

Excellent Service

The parts ordered for my All Clear shower screen arrived 2 days after ordering them well packed and complete with fitting instructions. Excellent service Thank You

16 August 2021
Rated 3 out of 5 stars

Seal was great

Seal was great, however the ends caps for the seal were different than the original ones and didn’t work.

4 August 2021
Rated 5 out of 5 stars

From the initial phone call to the…

From the initial phone call to the delivery of the two items purchased the process was professional efficient and very user friendly
Very satisfied and although the products are more expensive than anywhere else they are by far worth the money in product quality
Joy

15 July 2021
Rated 1 out of 5 stars

Tatty product

After twelve months of several returns by the fitters, our Lakes shower and tray is still leaking.
It looks tatty, the coated glass is no longer clear, most of the 'metal' is coated plastic.
Avoid

1 July 2021
Unprompted review

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