Great atmosphere to discover niche/artistic brands. What makes La Maison du Parfum different from the rest? At La Maison they are there to guide you in a professional way. They have pleasure in helpin... See more
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Review summary
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Reviews shaping this summary
Ordered my fragrance from overseas in the USA. Pricing was great, and shipment was fast. Only concern which I cleared up quickly was since the order was shipped from Blegium to the US, it needed a dec... See more
Company replied
Altough the shipment was late by 4 business days from what fedex promised (fedex is so bad), everything went well and I got what I ordered. Plus they gave me 2 testers and 2ml atomizer and a beanie wi... See more
Company replied
I had a wonderful experience with La Maison Du Parfum. They sent my Bianco Latte perfume from Belgium to South Africa, and everything went smoothly. The staff were very helpful and friendly, the servi... See more
Company details
- #46 of 114 best companies in Perfume store
- #62 of 131 best companies in Cosmetics shop
- #40 of 64 best companies in Toiletries Shop
Written by the company
Since 2002, La Maison Du Parfum has curated a sensory haven dedicated to the finest niche fragrances and haute perfumery. We invite you to explore a carefully chosen collection of iconic scents alongside the latest olfactory innovations, exclusively from independent luxury brands. More than just a perfume shop, we offer a personalized journey into the world of fragrance. Each scent tells a unique story, waiting to be discovered and worn by you. Expert guidance and a passion for all things fragrant ensure you find the perfect match to express your individuality and style. Step into our world and experience the art of fragrance at its finest. Shop online or visit our charming brick and mortar stores
Contact info
Appelmansstraat, 25 shop 6, 2018, Antwerp, Belgium
- +323 475 24 94
- contact@lamaisonduparfum.com
- lamaisonduparfum.com
4.6
Excellent
1k reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Nice selection
Nice selection, no issue with delivery to Ireland. Parcel came with some decanters to try out - thank you
8 September 2025
Reply from La Maison du Parfum
Dear Katarzyna,
we’re thrilled your order reached Ireland smoothly and that you enjoyed our curated selection.
We hope the decanters added a special touch to your fragrance journey.
With kind regards,
La Maison Du Parfum
Creed purfum
The purfum I purchase, is not strong, and it's suppose to be, the sent does not stay.
21 September 2025
Reply from La Maison du Parfum
Dear Guicha,
we are sorry to hear that the perfume did not meet your expectations.
We understand how disappointing it can be when a fragrance does not perform as anticipated.
Longevity and projection can be influenced by factors such as skin chemistry, weather, and application method.
As an official retailer we are committed to providing authentic products and excellent service.
Please contact us at contact@lamaisonduparfum.com so we can offer guidance, discuss solutions and ensure your next experience is fully satisfying.
With kind regards,
La Maison Du Parfum
Big time Hustlers
30 September 2025
Reply from La Maison du Parfum
Dear Zhiwan,
we’re sorry to hear about your experience.
Our goal is always to provide quality products and excellent service, and we take feedback like yours seriously.
If there is anything specific we can do for you, please reach out to us at contact@lamaisonduparfum.com
With kind regards,
La Maison Du Parfum
Reply from La Maison du Parfum
Dear Mattis,
thank you so much for your kind words!
We’re thrilled to hear that you enjoyed our assortment and the service provided.
Your feedback means a lot to us ❤️
We look forward to welcoming you again soon!
With kind regards,
La Maison Du Parfum
Reply from La Maison du Parfum
Dear Yvonne,
we’re delighted that your bath cream has arrived and hope it brings a touch of indulgence to your day.
Thank you for choosing La Maison Du Parfum!
With kind regards,
La Maison Du Parfum
Perfume arrived slightly damaged, delivered to neighbors, they returned it. Very bad experience, overpriced item.
The perfume I received had a slight dent (a manufacturing defect), and the order was delivered to the neighbors. If it weren’t for their honesty, I would have lost it. The neighbors brought it to my house. A very bad experience and an overpriced item. It feels like I should be
24 September 2025
Reply from La Maison du Parfum
Dear Anwer,
we are very sorry to hear about your experience.
This is certainly not the level of service we aim to provide.
We completely understand how disappointing it is to receive a product that is not in perfect condition.
Regarding the delivery, our sincere apologies that FedEx left your parcel with your neighbors without prior notice.
We will report this to them to ensure it does not happen again in the future.
Please contact us at contact@lamaisonduparfum.com
We would like to make this right for you and ensure your next experience is flawless.
With kind regards,
La Maison Du Parfum
Fast shipping to the U.S
Fast shipping to the U.S. and exactly what I ordered! Would order again.
20 September 2025
Reply from La Maison du Parfum
Hi Amber!
Thank you for your feedback!
We’re happy to hear your order reached you quickly and met your expectations.
We’d be delighted to serve you again!
With kind regards,
La Maison Du Parfum
Reply from La Maison du Parfum
Dear Ecaterina,
thank you so much for your review!
We’re thrilled to hear you’re pleased with both our service and our products.
We can’t wait to welcome you back soon!
With kind regards,
La Maison Du Parfum
THEY ARE THE VERY BEST IN THE FIELD!!!
ONCE MORE LMDP PERFORM AT IT’S BESTY… PERFECT SHIPPING.. HANDLING … DELIVERY ALWAYS KEEP YPOU INFORMED OF EVERY DETAIL OF THE PACKAGE UNTIL IT IS DELIVER AT MY DOOR… EXCELLENCE ATTENTION TO DETAIL.. SERVICE … AND STOCK AVAIABLE …. I WILL KEEP ON DOING BESINESS WITH THIS HIGH END PERFUMERY STORE
19 September 2025
Reply from La Maison du Parfum
Dear Jorge,
thank you for your wonderful review!
We’re delighted to hear that our service made your experience enjoyable.
We truly appreciate your trust and look forward to serving you again.
With kind regards,
LMDP
Very safely packed and shipped my item
Very safely packed and shipped my item, tahnks for taking care :)
1 October 2025
Unprompted review
Reply from La Maison du Parfum
Dear Xandra,
thank you for your kind words!
We’re glad your item arrived safely.
We hope you enjoy it! ❤️
With kind regards,
La Maison Du Parfum
Still haven’t received the product.
16 September 2025
Reply from La Maison du Parfum
Dear Daniel,
We sincerely apologize for the initial delay and the frustration this caused. We know how upsetting it is to wait for a package!
We're glad to see that your shipment has since been successfully delivered.
We understand the waiting period was frustrating, and we would love to offer you compensation as a gesture of goodwill. Please contact our customer service team directly at La Maison du Parfum so we can arrange this for you and ensure you have a completely positive experience
LMDP
Exploring Molecule fragrance …
The company made sure that the recipient signs off fedex delivery which caused some problems. Other than that package arrived in a timely manner. I am still exploring the concept of Molecule fragrance. It is unique.
30 September 2025
Reply from La Maison du Parfum
Dear,
That's great feedback! We appreciate you acknowledging the timely delivery.
We understand that the signature requirement for FedEx delivery can sometimes be inconvenient, but we implement it to ensure the safe and secure arrival of your high-value fragrance. We want to protect your purchase from loss or theft, especially with unique and intriguing scents like the Molecule fragrances!
We're glad you're enjoying exploring the concept of the Molecule fragrance—it definitely has a unique charm that reacts beautifully with your individual chemistry. Enjoy the discovery! ✨
LMDP
Reply from La Maison du Parfum
Hi Lina!
Thank you for your lovely feedback!
We’re delighted you enjoyed our fast delivery and perfumes.
We look forward to serving you again soon!
With kind regards,
La Maison Du Parfum
Very quick delivery /
Very quick delivery /
Item well packed to protect the goods inside —
Thank you
26 September 2025
Unprompted review
Reply from La Maison du Parfum
Dear Robbie,
thank you for your kind review!
We’re glad your order arrived quickly and safely.
We look forward to serving you again!
With kind regards,
La Maison Du Parfum
Amazing service and the perfume came…
Amazing service and the perfume came within a 1 day from
My order. Simply brilliant
10 September 2025
Reply from La Maison du Parfum
Dear ,
We are very sorry to hear about your bad experience, and we sincerely apologize for the issues you encountered with your delivery and the product itself.
It is unacceptable that your package was delivered to your neighbors instead of directly to you. We rely on our shipping partners to ensure secure delivery, and we are investigating this failure immediately to prevent it from happening again. We are incredibly grateful to your neighbors for their honesty!
Regarding the perfume bottle, we are sorry to hear about the slight dent. We maintain very high standards for our luxury items, and any manufacturing defect is a serious concern.
We want to make this right. Please contact our customer service team at La Maison du Parfum right away so we can discuss the options for the damaged item and address the delivery issue directly. We value your business and hope to restore your confidence in LMDP.
£70 shipping costs incurred which I…
Shipping charge got resolved.
Professional and polite staff and will shop again.
Great products but beware of shipping costs to uk.
8/10
8 September 2025
Reply from La Maison du Parfum
Dear,
We sincerely apologize for the surprise and frustration caused by the £70 charge. We completely understand why you are not impressed, but we want to clarify the nature of this fee.
The £70 was an import tax/duty levied by your country's customs office, not a direct shipping charge from La Maison du Parfum. The cost is calculated by your local government and is outside of our control.
As noted in our Terms and Conditions (T&C) for customers outside the EU, local import charges may apply upon arrival. We strive to make this transparent, and we are truly sorry if this was not clear enough during your purchase process.
We value your business and would like to help you better understand this. Please contact our customer service team immediately with your order details so we can review your specific situation and see if we can find a resolution together
LMDP
Good experience
Positives: Fast shipping, neat packaging, product was according to expectations. Also, the additional gift sample was nice.
Negative: Relatively high shipping cost (and if I remember correctly, it was higher than the initial calculation shown on the website based on country, which was a bit of a letdown), but that depends on the destination as well.
Good experience overall.
8 September 2025
Reply from La Maison du Parfum
Dear Gaspar,
thank you for sharing your feedback!
We’re glad to hear you appreciated the fast shipping, packaging and that the product met your expectations.
We’re also happy that you enjoyed the additional gift sample.
We understand your concern regarding shipping costs.
While these can vary depending on the destination, we’ll keep looking for ways to provide the best possible options for our customers.
We’re delighted that your overall experience was positive and look forward to serving you again!
With kind regards,
La Maison Du Parfum
Reply from La Maison du Parfum
Dear Viktoria,
thank you for your wonderful feedback!
We're delighted you enjoyed our fast delivery and our selection of perfumes.
Best regards,
La Maison Du Parfum
Excellent!
5 September 2025
Reply from La Maison du Parfum
Dear Sven,
thank you so much for your kind words!
We're thrilled to hear you had an excellent experience.
With kind regards,
La Maison Du Parfum
10/10
Ordered from UK came surprisingly quickly and promptly they were very helpful with the process as the fragrance wasn’t on the website so I enquired. Have visited store in Antwerp. Will definitely use again
4 September 2025
Reply from La Maison du Parfum
Dear,
thank you so much for your kind words!
We’re thrilled your order arrived so quickly and that our team could assist you with your enquiry.
It’s wonderful to hear you also visited our Antwerp store!
We look forward to welcoming you again soon.
With kind regards,
LMDP
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