Lamont Estates Limited Reviews 755

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 208 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and customer-focused approach, making interactions pleasant and productive. The service provided is frequently highlighted as exceptional, with many people appreciating the smooth process, great communication, and efficiency. Reviewers are particularly impressed with the quick response times and the overall stress-free user experience, often noting how easy it was to get issues resolved or questions answered. However, some customers also noted that issues needing fixing or replacement sometimes required multiple follow-ups, with delays in resolving problems like a non-working radiator. Additionally, one reviewer expressed concerns regarding property access for an inspection, citing issues with communication about availability and consent.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, with many customers expressing satisfaction with the... See more

Service

Customers consistently note positive experiences with service, highlighting the professionalism, efficiency,... See more

Response time

People report positive experiences with response times, highlighting prompt replies and quick communication... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting the helpfulness,... See more

User experience

Users describe positive interactions with the user experience, often highlighting a smooth, easy, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

David Rose is the new property manager at Parkwood Court, a property managed by Lamont Estates. Our experience with David has been excellent. He is very prompt and very customer focused. He addresse... See more

Rated 5 out of 5 stars

I have had a really positive experience so far renting with lamont. Gemma went above and beyond with helping me view properties and was sensitive to my hectic work schedule. She was flexible and helpe... See more

Rated 5 out of 5 stars

I have a good experience renting agency Lamont Estates through Joe Firth. He is a professional, friendly, quick to respond and genuinely care about tenants. Always kept me updated. Made whole renti... See more

Rated 5 out of 5 stars

Lamont Estates have been wonderful throughout my whole period of renting. Over the past years, I’ve had different property managers, all of which have been great. A special shoutout to Naser though, w... See more


Company details

  1. #8 of 26 best companies in Property Rental Agency
  2. #6 of 17 best companies in Asset manager services
  3. #14 of 34 best companies in Property Investment
  4. #9 of 50 best companies in Property management company
  5. #13 of 52 best companies in Estate Agent

About Lamont Estates Limited

Written by the company

L&CO, a leading estate agency in the Midlands, offer a range of services to help you through every step of your property investment process.

Whether you are interested in buying a property, selling a property, letting a property or are considering investing in a buy-to-let property you will benefit from the expertise of our highly experienced and professional team.

Our aim is to provide painless and straightforward asset growth, working hard to maximise the return on investment. L&CO, working with Prosperity, have created an exclusive investor rental assurance package. With a proven track record, we provide painless and straightforward asset growth, which maximises the return on your investment.

Contact info

4.8

Excellent

TrustScore 5 out of 5

755 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Mark has been the best person estate…

Mark has been the BEST estate agent that i’ve encountered with his professionalism and how he dealt with my situation. Thank you mark for everything, I will always be grateful. I hope u continue being the best person you are!

26 January 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely outstanding

Absolutely outstanding! Very well organised, and provided alot of help throughout the hole process. Can not fault them. Especially pleased with how quick they solved my questions and how clear the information was they provided.

21 January 2026
Unprompted review
Rated 5 out of 5 stars

A very positive experience

David Rose has recently been dealing with a council tax issue that arose on our apartment, and I have to say he has been excellent throughout. He was always very responsive, quick to contact the council, and efficient in resolving the matter. In fact, on every occasion I have dealt with David, he has been extremely proactive, keen to help, and very quick to resolve any issues that have arisen. This level of service has not always been my experience in the past, so it has been particularly appreciated. It has been reassuring to deal with someone I trust to manage matters so reliably.

19 January 2026
Unprompted review
Rated 5 out of 5 stars

Quick moving time

Mark and the team at Lemont was very quick and fantastic with me during my move in, getting everything done less than 48 hours after viewing the property. I would highly recommend renting with Lemont Estate

8 January 2026
Unprompted review
Rated 4 out of 5 stars

All ok, apart from maintenance issues

I’ve had a very positive experience when ending my tenancy. Property Manager Naser walked me through the end of tenancy process and made sure my deposit was paid as soon as possible, which is much appreciated.

During my tenancy, all was ok apart from the times when something needed fixing/replacement. These things needed multiple follow ups from me. It was especially frustrating when the radiator stopped working and they took ages to come and replace it. Even if it was very cold outside, they didn’t offer any alternative heating solutions until the radiator was replaced.

If the maintenance issues would have been solved quicker, I would have rated them 5*.

30 December 2025
Rated 5 out of 5 stars

Personalised service

Personalised service. We have enjoyed a timely and personalised service from Lamont for a number of years and would highly recommend them.

15 December 2025
Unprompted review
Rated 5 out of 5 stars

I had a A1 experience with this…

I had a A1 experience with this company. Such Amazing and professional Letting agency. My Renting process was very smooth with this company. Enjoyed working with them. Such seamless process

I first had an interaction with Sirah who took me for viewing and had my best interest at heart, very lovely lady and also very kind and responsive and I’m very Thankful for her.

I was then passed on to Mark who I interacted with through the entire process as regards documentations and getting me on board. He was super amazing and very helpful . Responded to my emails on time and was always kind to provide answers when I need them. Overall it was such a seamless process and he was very great 👍

Lamont Estate is highly recommended. You are in good hands. Looking forward to working with them in the future as I get to stay in one of their properties.

Thank you Lamont Estate🤍

28 November 2025
Unprompted review

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