Lamont Estates Limited Reviews 755

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 208 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and customer-focused approach, making interactions pleasant and productive. The service provided is frequently highlighted as exceptional, with many people appreciating the smooth process, great communication, and efficiency. Reviewers are particularly impressed with the quick response times and the overall stress-free user experience, often noting how easy it was to get issues resolved or questions answered. However, some customers also noted that issues needing fixing or replacement sometimes required multiple follow-ups, with delays in resolving problems like a non-working radiator. Additionally, one reviewer expressed concerns regarding property access for an inspection, citing issues with communication about availability and consent.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, with many customers expressing satisfaction with the... See more

Service

Customers consistently note positive experiences with service, highlighting the professionalism, efficiency,... See more

Response time

People report positive experiences with response times, highlighting prompt replies and quick communication... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting the helpfulness,... See more

User experience

Users describe positive interactions with the user experience, often highlighting a smooth, easy, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

David Rose is the new property manager at Parkwood Court, a property managed by Lamont Estates. Our experience with David has been excellent. He is very prompt and very customer focused. He addresse... See more

Rated 5 out of 5 stars

I have had a really positive experience so far renting with lamont. Gemma went above and beyond with helping me view properties and was sensitive to my hectic work schedule. She was flexible and helpe... See more

Rated 5 out of 5 stars

I have a good experience renting agency Lamont Estates through Joe Firth. He is a professional, friendly, quick to respond and genuinely care about tenants. Always kept me updated. Made whole renti... See more

Rated 5 out of 5 stars

Lamont Estates have been wonderful throughout my whole period of renting. Over the past years, I’ve had different property managers, all of which have been great. A special shoutout to Naser though, w... See more


Company details

  1. #8 of 26 best companies in Property Rental Agency
  2. #6 of 17 best companies in Asset manager services
  3. #14 of 34 best companies in Property Investment
  4. #9 of 50 best companies in Property management company
  5. #13 of 52 best companies in Estate Agent

About Lamont Estates Limited

Written by the company

L&CO, a leading estate agency in the Midlands, offer a range of services to help you through every step of your property investment process.

Whether you are interested in buying a property, selling a property, letting a property or are considering investing in a buy-to-let property you will benefit from the expertise of our highly experienced and professional team.

Our aim is to provide painless and straightforward asset growth, working hard to maximise the return on investment. L&CO, working with Prosperity, have created an exclusive investor rental assurance package. With a proven track record, we provide painless and straightforward asset growth, which maximises the return on your investment.

Contact info

4.8

Excellent

TrustScore 5 out of 5

755 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

I have had a really positive experience…

I have had a really positive experience so far renting with lamont. Gemma went above and beyond with helping me view properties and was sensitive to my hectic work schedule. She was flexible and helped me find the right fit. The entire process was smooth, great communication (big bonus!) and she clearly went the extra mile. My husband and I are very pleased. It makes a difference when the service provided is excellent. Many thanks!

13 October 2025
Unprompted review
Rated 5 out of 5 stars

Easy and straightforward

Nice and straightforward to deal with, Mark Scandrett was great and assisted us from application up to moving in, with no issues at all.

26 November 2025
Unprompted review
Rated 5 out of 5 stars

10/10 Nas. Fantastic service.

Nas made the process seamless, with no hicks ups or issues along the way. Communication was clear, issues which were relevant to us were communicated to us in the first instance and Nas was always available for any queries.

Thank you Nas, hugely appreciated and fantastic service.

17 November 2025
Unprompted review
Rated 5 out of 5 stars

Lamont Estates…

My experience with Lamont Estates Limited has been nothing but positive! We dealt with Naser & quite frankly he went above and beyond to help us! He explained the whole process, answered all our questions and guided us the process.

26 November 2025
Unprompted review
Rated 5 out of 5 stars

A great experience with Lamont Estates

Lamont Estates have been wonderful throughout my whole period of renting. Over the past years, I’ve had different property managers, all of which have been great. A special shoutout to Naser though, who has been fantastic – great and fast communication, and wonderful getting things sorted for me at the end of my tenancy and keeping me updated. Thank you Naser!

20 November 2025
Rated 5 out of 5 stars

Reliable, hands-off property management with outstanding support from Joe Firth

I’ve been working with Lamont Estates Limited since purchasing an off-plan property through another company in mid-2024, and the experience has been consistently positive. In particular, Joe Firth has been outstanding. He is responsive, proactive, and makes the whole process feel hands-off for me. He brings issues or decisions to my attention only when necessary, which I really appreciate.

Monthly statements are easily accessible through the online portal, making it simple to keep track of performance and paperwork. Overall, the service has been reliable, efficient, and reassuring. I would highly recommend Lamont Estates Limited and Joe Firth.

23 November 2025
Unprompted review
Rated 5 out of 5 stars

Joe Firth at Lamont Estates

Joe Firth at Lamont Estates has always been very supportive to both, us as landlords and the applicants throughout the whole process when finding tenants for our flat. He has always shown professionalism and dedication when dealing with matters of any nature.

20 November 2025
Unprompted review
Rated 4 out of 5 stars

I really appreciated Joe calling me to…

I really appreciated Joe calling me to see if I had any questions at the moment. It seems to be such a rare thing these days to be able to talk to a human rather than go through a series of questions from a robot and not get to speak to anyone. I am very happy that it is still important to this company to have a human experience.

11 November 2025
Rated 5 out of 5 stars

Joe Firth has handled my application to…

Joe Firth has handled my application to rent one of Lamont’s apartments. He has been professional and polite throughout and responded to my questions. He made the whole process seem very simple and straightforward.

14 November 2025
Unprompted review
Rated 5 out of 5 stars

Joe Firth has been an excellent manager…

Joe Firth has been an excellent manager of our property in Chesterfield.
He is extremely efficient and consistently keeps me well informed, ensuring I’m always up to date with any developments. Joe handles every part of the process seamlessly from tenant communication and maintenance matters to paperwork and inspections making property ownership genuinely stress-free. His professionalism, attention to detail, and proactive approach set him apart. I can highly recommend Joe to anyone looking for a reliable and dedicated property manager.

14 November 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Joe Firth and the rest of the Lamont team have always been fantastic to work with. Quickly securing tenants and taking good care of the property.

14 November 2025
Unprompted review
Rated 5 out of 5 stars

Worry free Leasing

Generally there are no issues from Lamont and I totally rely on them as an overseas landlord.
They are on it straight away when you need to find tenants and they manage the whole process. Joe Firth manages my property and I have no complaints. All in all a good experience

13 November 2025
Unprompted review
Rated 5 out of 5 stars

My experience as a landlord with Joe…

My experience as a landlord with Joe Firth has been great. He has always been responsive and quick to addressing any of my queries or issues. Lamont Estates have in general well managed my property over the past year and a half.

13 November 2025
Unprompted review

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