Lamont Estates Limited Reviews 755

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 208 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and customer-focused approach, making interactions pleasant and productive. The service provided is frequently highlighted as exceptional, with many people appreciating the smooth process, great communication, and efficiency. Reviewers are particularly impressed with the quick response times and the overall stress-free user experience, often noting how easy it was to get issues resolved or questions answered. However, some customers also noted that issues needing fixing or replacement sometimes required multiple follow-ups, with delays in resolving problems like a non-working radiator. Additionally, one reviewer expressed concerns regarding property access for an inspection, citing issues with communication about availability and consent.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, with many customers expressing satisfaction with the... See more

Service

Customers consistently note positive experiences with service, highlighting the professionalism, efficiency,... See more

Response time

People report positive experiences with response times, highlighting prompt replies and quick communication... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting the helpfulness,... See more

User experience

Users describe positive interactions with the user experience, often highlighting a smooth, easy, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

David Rose is the new property manager at Parkwood Court, a property managed by Lamont Estates. Our experience with David has been excellent. He is very prompt and very customer focused. He addresse... See more

Rated 5 out of 5 stars

I have had a really positive experience so far renting with lamont. Gemma went above and beyond with helping me view properties and was sensitive to my hectic work schedule. She was flexible and helpe... See more

Rated 5 out of 5 stars

I have a good experience renting agency Lamont Estates through Joe Firth. He is a professional, friendly, quick to respond and genuinely care about tenants. Always kept me updated. Made whole renti... See more

Rated 5 out of 5 stars

Lamont Estates have been wonderful throughout my whole period of renting. Over the past years, I’ve had different property managers, all of which have been great. A special shoutout to Naser though, w... See more


Company details

  1. #8 of 27 best companies in Property Rental Agency
  2. #6 of 17 best companies in Asset manager services
  3. #14 of 35 best companies in Property Investment
  4. #9 of 50 best companies in Property management company
  5. #13 of 52 best companies in Estate Agent

About Lamont Estates Limited

Written by the company

L&CO, a leading estate agency in the Midlands, offer a range of services to help you through every step of your property investment process.

Whether you are interested in buying a property, selling a property, letting a property or are considering investing in a buy-to-let property you will benefit from the expertise of our highly experienced and professional team.

Our aim is to provide painless and straightforward asset growth, working hard to maximise the return on investment. L&CO, working with Prosperity, have created an exclusive investor rental assurance package. With a proven track record, we provide painless and straightforward asset growth, which maximises the return on your investment.

Contact info

4.8

Excellent

TrustScore 5 out of 5

755 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Had great support throughout getting…

Had great support throughout getting tenants onto my property. My new property manager, David Rose, has managed a quick turnaround of new tenants recently with zero hassle on my end. Would recommend highly.

20 October 2025
Unprompted review
Rated 5 out of 5 stars

Good experience renting from them

Good experience renting from them.
My contact there (Naser) was always quick to reply and helpful. Was happy to write me a reference for the next property I was renting and returned my deposit promptly.

17 October 2025
Rated 5 out of 5 stars

Another quick turnaround in finding a new tenant

Once again, Lamont have turned around my rental property in very quick time. It takes all the stress of me having to worry an=bout finding tenants and managing them and the property. Gemma Burkett
has been very professional and done a great job. Highly recommend Gemma and Lamont.

14 October 2025
Unprompted review
Rated 5 out of 5 stars

David Rose - property manager at Lamont Estates

David Rose is the new property manager at Parkwood Court, a property managed by Lamont Estates. Our experience with David has been excellent. He is very prompt and very customer focused. He addressed our questions in a timely manner, works with the tenants and comes back to us with the requested input/action. Best Wishes to David and we look forward to work with him. Thank you, David.

Ravi K Annadanam

6 October 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Agent with Great Communication

Mark has been incredibly responsive and helpful throughout the rental process, always replying to emails promptly and providing timely updates. His professionalism and efficiency made the experience smooth and stress free.
However, I’d suggest that Let Alliance aim to complete the referencing process more quickly in the future to help avoid delays. Overall, I truly appreciate Mark’s support and excellent communication.

8 October 2025
Unprompted review
Rated 5 out of 5 stars

We had a great experience with Lamont…

We had a great experience with Lamont Estates. The whole process, from viewing the property to moving in, was handled professionally and efficiently. The team was friendly, responsive, and always ready to help with any questions we had.

1 October 2025
Rated 5 out of 5 stars

Gemma is highly professional

Gemma is highly professional, responsive, and thorough. She communicates clearly and promptly, ensuring all parties understand the next steps, while maintaining a friendly and approachable demeanor. Her attention to detail and proactive approach make working with her smooth and efficient.

3 October 2025
Rated 5 out of 5 stars

Gemma was the agent that helped with…

Gemma was the agent that helped with the viewing and documentation for my my new apartment. She was really nice and helpful with the whole process, would recommend them for future purposes.I hope my stay at the property is a stress free one.

2 October 2025
Rated 5 out of 5 stars

Professional and friendly

I’ve dealt with a different property management company recently and often felt left in the dark, unsure of what was going on or hesitant to ask questions. My experience with Lamont Estates, and in particular with their property manager David Rose, has been the complete opposite.

Emailing David has been straightforward and stress-free — he's responded clearly, kept me updated, and made me feel included in the process. I’ve also been able to raise questions that I might have otherwise felt embarrassed to ask, but he's always treated them with patience and respect.

It’s been such a relief to work with a company that values communication and genuinely cares about making things easier for their clients. I would happily recommend Lamont Estates to anyone looking for reliable, approachable, and professional property management.

1 October 2025
Unprompted review
Rated 5 out of 5 stars

I’ve always had excellent service and…

I’ve always had excellent service and support for the 5 properties that Lamont manage (and soon to be a 6th). They have been managing my property portfolio for 7 years now. I would highly recommend them as it’s hard to find such a great team to work with. A particular shout out to Claire who handled a difficult tenant situation recently and communicated throughout the process. She is always helpful and available to support me as a landlord.

30 September 2025
Rated 5 out of 5 stars

Great experience!!

I had a really great experience finding a property with Lamont estates. It was really swift and seamless. Specifically working with Naser was great and he was extremely helpful throughout. I have no complaints at all!!!

30 September 2025
Rated 5 out of 5 stars

Moving in

Nas has been incredibly helpful throughout my move-in process! It was a very last-minute and stressful situation, but he explained everything clearly and responded promptly, which made the entire process fast and stress-free.

30 September 2025

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