Lamont Estates Limited Reviews 755

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 208 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and customer-focused approach, making interactions pleasant and productive. The service provided is frequently highlighted as exceptional, with many people appreciating the smooth process, great communication, and efficiency. Reviewers are particularly impressed with the quick response times and the overall stress-free user experience, often noting how easy it was to get issues resolved or questions answered. However, some customers also noted that issues needing fixing or replacement sometimes required multiple follow-ups, with delays in resolving problems like a non-working radiator. Additionally, one reviewer expressed concerns regarding property access for an inspection, citing issues with communication about availability and consent.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, with many customers expressing satisfaction with the... See more

Service

Customers consistently note positive experiences with service, highlighting the professionalism, efficiency,... See more

Response time

People report positive experiences with response times, highlighting prompt replies and quick communication... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting the helpfulness,... See more

User experience

Users describe positive interactions with the user experience, often highlighting a smooth, easy, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

David Rose is the new property manager at Parkwood Court, a property managed by Lamont Estates. Our experience with David has been excellent. He is very prompt and very customer focused. He addresse... See more

Rated 5 out of 5 stars

I have had a really positive experience so far renting with lamont. Gemma went above and beyond with helping me view properties and was sensitive to my hectic work schedule. She was flexible and helpe... See more

Rated 5 out of 5 stars

I have a good experience renting agency Lamont Estates through Joe Firth. He is a professional, friendly, quick to respond and genuinely care about tenants. Always kept me updated. Made whole renti... See more

Rated 5 out of 5 stars

Lamont Estates have been wonderful throughout my whole period of renting. Over the past years, I’ve had different property managers, all of which have been great. A special shoutout to Naser though, w... See more


Company details

  1. #8 of 26 best companies in Property Rental Agency
  2. #6 of 17 best companies in Asset manager services
  3. #14 of 34 best companies in Property Investment
  4. #9 of 50 best companies in Property management company
  5. #13 of 52 best companies in Estate Agent

About Lamont Estates Limited

Written by the company

L&CO, a leading estate agency in the Midlands, offer a range of services to help you through every step of your property investment process.

Whether you are interested in buying a property, selling a property, letting a property or are considering investing in a buy-to-let property you will benefit from the expertise of our highly experienced and professional team.

Our aim is to provide painless and straightforward asset growth, working hard to maximise the return on investment. L&CO, working with Prosperity, have created an exclusive investor rental assurance package. With a proven track record, we provide painless and straightforward asset growth, which maximises the return on your investment.

Contact info

4.8

Excellent

TrustScore 5 out of 5

755 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Professional service and always updated

A big thank you to Lamont Estates - I have been a client for the last five years and have always been impressed by the exceptional service that I have received from both Joe Firth and Claire Harrington. Communications are clear and transparent and we Lamont has always sourced had reliable tenants. Great work!

13 November 2025
Unprompted review
Rated 5 out of 5 stars

Really good Company

I have received excellent service from Lamonts and in particular Joe who has helped sort out a number of issues including a damaged flat and a void period. I am very happy to recommend this company.

12 November 2025
Rated 5 out of 5 stars

Great servicing

Happy with the servicing. Joe Firth is my property manager and he handles everything smoothly. Would recommend!

13 November 2025
Unprompted review
Rated 5 out of 5 stars

An.efficient company that does everything.

The company does everything relating to dealing with tenants and tenancy agreements. Their agent, Joe Firth, recently dealt with the closure of a tenancy at the end of the term, and very quickly advertised the property for a new tenant, and in a relatively short time had found new tenants, sorted out the tenancy agreement, prepared the flat for letting, and got the new tenants into the property and providing rental income. The service is excellent.

1 October 2025
Unprompted review
Rated 5 out of 5 stars

Joe Firth

Joe has worked diligently on my behalf to keep my unit tenanted and has made my experience as a landlord a happy one. Thanks Joe!

12 November 2025
Unprompted review
Rated 5 out of 5 stars

I have a good experience renting …

I have a good experience renting agency Lamont Estates through Joe Firth. He is a professional, friendly, quick to respond and genuinely care about tenants. Always kept me updated. Made whole renting process easy and pleasant.
Highly recommended for anyone looking for stress - free renting.

10 November 2025
Unprompted review
Rated 5 out of 5 stars

Joe Firth, Lamont

Joe has been very professional and responsive helping us find and renew tenants and deal with maintenance issues as and when they arise.

7 November 2025
Unprompted review
Rated 5 out of 5 stars

Contractor to Lamont & Co.

We are a contractor to Lamont & Co, carrying out repairs to let properties. We have been working with them for several months now, Joe Firth and the team are a pleasure to work for, communication is clear and concise, and they look after tenants requirements in a timely manner. I would highly recommend them as a managing agent for your property needs.

7 November 2025
Unprompted review
Rated 5 out of 5 stars

Joe @Lamont

Joe has been absolutely fantastic to work with! His professionalism, communication, and attention to detail have made the whole property management process so smooth. He’s always quick to respond and goes above and beyond to make sure everything runs smoothly. Highly recommend Joe at Lamont for anyone looking for reliable and exceptional property management services!

7 November 2025
Unprompted review
Rated 5 out of 5 stars

Hi just wanted to point at one of my…

Hi just wanted to point at one of my lifesavers, Joe Firth is such a great person who always ready to help, the flat I rent has changed the company and I had money locked on lamont because of that, Joe has passed my tenancy to other person but he still was there to help me, he responded quickly and with much of respect and I highly satisfied with his support, I got payout from lamont already and all because of Joe.

28 October 2025
Unprompted review
Rated 5 out of 5 stars

I have been renting through Lamont for…

I have been renting through Lamont for a while now, and Joe Firth has honestly been amazing. Always quick to respond, super friendly and genuinely helpful. The whole experience is smooth and easy. Couldn’t ask for a better property manager!

1 September 2025
Unprompted review

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