Havng already searched the shops, I then turned to online methods. I found sources with great choice, but when I investigated, a number of them seemed connected and very suspicious. Lampeetlumiere was... See more
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Large choice of product to sell, with (some) attractive designs. Website easy to navigate. Shipping information (track and trace) sent promptly. The package was delivered on time. The outdoor wal... See more
I purchased a L-shaped lighting set (5 x 1 m) but in order to install it as T-shaped (the L-shaped had the exact amount of spotlights and rails I needed). I therefore understood that I needed to buy... See more
The lamp is nice but the finitions on it aren't done properly. There's a nail that's not properly screwed and I cannot seem to screw it completely as there is a mistake in the assembly that was done b... See more
Company details
Written by the company
Lampeetlumiere est la destination pour un éclairage d'ambiance abordable qui correspond parfaitement à vos besoins et à vos goûts. Depuis notre début en 2007, nous sommes devenus un leader du marché aux Pays-Bas, en Belgique et en Allemagne, et nous sommes présents dans 36 pays à travers le monde. Notre large gamme comprend plus de 4000 produits, garantissant que vous trouverez la solution d'éclairage parfaite pour chaque espace. Chez lampeetlumiere, la satisfaction du client est notre priorité. Notre personnel qualifié offre des conseils professionnels, tant en ligne que dans nos magasins aux Pays-Bas, en Belgique, en Espagne et en Pologne. Nous comprenons l'importance de la facilité de paiement, c'est pourquoi nous proposons diverses méthodes de paiement flexibles. Que vous recherchiez un éclairage d'ambiance subtil pour la maison ou un éclairage fonctionnel pour le bureau, lampeetlumiere est prêt à répondre à tous vos besoins en matière d'éclairage. Découvrez notre gamme dès aujourd'hui et laissez-nous vous aider à créer l'ambiance parfaite.
Contact info
3.8
Great
364 reviews
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One lamp was missing
One lamp was missing. I sent a mail one week ago without answer from your side. Please send me the missing lamp.
20 September 2026
Excellent produit facile à monter et…
Excellent produit facile à monter et très esthétique.
23 July 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
My order was damaged at the reception
A part of my order was damaged at the reception. I’ve already written to your customers service. I’ve been waiting for a decision from them !
What I want is to change the damaged article for a new one. The damage is on the lampshade. The rest of the lamp is
OK
26 August 2026
Reply from Lampeetlumiere.ch
Good morning, Sebastien,
We’re very sorry to hear about what’s happened;
we can see that support has already been arranged. We hope the issue will be resolved as soon as possible.
Best regards
LL
Nice but could be better finished
The lamp is nice but the finitions on it aren't done properly. There's a nail that's not properly screwed and I cannot seem to screw it completely as there is a mistake in the assembly that was done by your service. Also it doesn't fully resembel to the picture on you site. Otherwise it's good. Thanks
7 August 2026
I truly love the ceiling fan with lamp…
I truly love the ceiling fan with lamp I bought. However the installation was impossible to do by myself
17 July 2025
5 days after the order was placed
5 days after the order was placed, the order had still not been sent to DPD, notwithstanding the statement on your website it would be sent within 1 day
28 June 2026
Reply from Lampeetlumiere.ch
Bonjour,
Nous sommes désolés. DPD a du retour au niveau du transport. Le suivi devrait s'actualiser sous peu de temps.
Cordialement,
LL
No delivery and bad SAV
Website is easy to navigate, good choice of lamps; BUT I ordered 5 lamps on april 21 2026 with delivery supposed to be 23d april. To this date the 5th of may I still believe that this Seller is a complete SCAM. The tracking shows the same information from day 1 and SAV pretending to come back with more information, useless to say that they don't reply with any news. I think that this money is gone... Your choice if you order. I dont understand the good reviews on this website. Are they all fake?
My answer to your reply : calling and writing to your service gave me a please stby, and then no further answer. Not a good service
5 May 2026
Unprompted review
Reply from Lampeetlumiere.ch
Bonjour,
Merci de nous avoir contactés.
Nous sommes désolés.
Si vous avez un souci avec la commande, merci de nous contacter au service client.
Cordialement,
LL
I have not received the package yet and…
I have not received the package yet and it was supposed to be delivered on Monday April 20. I don't have further information of the new estimated date.
14 April 2026
Reply from Lampeetlumiere.ch
Bonjour,
Merci de nous avoir contactés.
Nous sommes désolés que vous ayez un problème avec le suivi.
Vous pouvez contacter notre service client afin d'avoir plus d'information sur votre suivi.
Cordialement,
LL
Nice choice !
29 January 2026
We have not yet received the order
We have not yet received the order, despite confirmation from the seller and the courier that it was delivered within the locality. However, no precise delivery location has been provided. We have evidence on file confirming that the package was not delivered to the specified address.
To date, we have not received any update from LampeetLumiere or UPS, and we kindly request a prompt clarification.
21 February 2026
Reply from Lampeetlumiere.ch
Bonjour,
Merci de nous avoir contactés.
Nous sommes désolés de la situation.
Si vous avez un souci avec la livraison, vous pouvez contacter info@lampeetlumiere.fr et nous vous aiderons avec plaisir.
Cordialement,
LL
Beautiful selection of lamps
Beautiful selection of lamps. The website is clear and easy to navigate. The service was fast from order to delivery. A great shopping experience from start to finish.
7 January 2026
5 bulbs on 10 came broken or damaged
5 bulbs on 10 came broken or damaged. Issue quickly fixed and I get 5 in remplacement. Thank you.
31 December 2025
I received a defective item
I received a defective item. This was not caused by packaging or transit damage but by poor quality control. The green ceramic glass has defects, and the lamp frame is bent.
12 December 2025
Reply from Lampeetlumiere.ch
Bonjour,
Nous sommes désolés.
Vous pouvez contacter notre service client par email afin de pouvoir vous envoyer une garantie.
Cordialement,
LL
I was hoping for a floor lamp of a…
I was hoping for a floor lamp of a larger size, with more powerful lighting. This floor lamp measures only 143cm in height. The height may be suitable, but the lighting is rather low and the materials are not very solid. I couldn’t use the wrench that came with to mount the feet of the floor lamp, because after mounting the first foot, the wrench was completely twisted! The whole thing looks more like a gadget than a floor lamp, I regret my purchase. Maybe it's more suitable for a child's room than for a living room.
3 December 2025
Reply from Lampeetlumiere.ch
Bonjour,
Merci de nous avoir contactés.
Nous sommes désolés. Si l'article ne vous plait, vous avez 90 jours pour le retour depuis le site internet.
Cordialement,
LL
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