lampen24.nl Reviews 

11,839
TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

Great customer service, kind, efficient and solution-oriented. Good quality price ratio: I've bought 3 lamps from their website in the last 2 years and they have all lived up to our expectations. When... See more

Company replied

Rated 5 out of 5 stars

I ordered the Lindby LED panel Nelios (120 x 60 cm, CCT, black metal), and the overall experience was very smooth. Delivery was quick and straightforward, and the product arrived well-package... See more

Company replied

Rated 5 out of 5 stars

I had a fantastic experience shopping with Lampen24. The prices are very competitive, and the shipping was super fast—everything arrived sooner than expected. I ordered a pendant light which is bea... See more

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Rated 4 out of 5 stars

We are very happy with the products we purchased from Lampen24. As we bought a ceiling lamp for our bedroom and another one for our living room in addition of a standing one. All of them are working p... See more

Company replied

Company details

  1. Lighting Shop

Written by the company

Lampen24.nl is de webwinkel voor alle soorten lampen en verlichting. Met onze verlichtingsideeën maken wij je omgeving niet alleen helderder, maar ook mooier! Wij bieden je een samengesteld en veelzijdig assortiment van meer dan 400 merken - lampen en verlichting voor elke smaak, elke behoefte en elk budget. Voor de perfecte lichtsfeer voor elke gelegenheid om je welzijn te verbeteren. Lampen24.nl kan je professioneel deskundig advies verwachten, ook voor zakelijke klanten. Kies bovendien uit flexibele betaalmethoden van iDEAL tot achteraf betalen via factuur en profiteer je van een uitstekende leveringservaring.

50 dagen bedenktijd

Gratis retourneren binnen 50 dagen en geld-terug-garantie

Bij Lampen24.nl bieden wij je een langere geld-terug-garantie. Dit betekent dat je de producten die je van ons hebt ontvangen binnen de 50 dagen zonder opgave van reden gratis aan ons kunt retourneren. Je hebt dus de volle 50 dagen bedenktijd om te zien of de bestelde lamp in je interieur past. Ben je niet tevreden gaat de retour eenvoudig en snel via ons online retourenportaal.

Contact info

4.2

Great

TrustScore 4 out of 5

12k reviews

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4.2

All reviews

(11,839)

2,440 reviews in the last 12 months

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Rated 4 out of 5 stars

Lampen

95% satisfied :) one little problem but solved in one day. I recommend it and I will definitely come back for more

22 July 2025
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Reply from lampen24.nl

Dank voor uw evaluatie.

Rated 2 out of 5 stars

The product which I opted to wait for…

The product which I opted to wait for more than 2 weeks, just got refunded back to me because apparently the courier lost it and missed to ship. When they refunded, they also confirmed they found the product but then they cannot ship it back again. I already waited for it even if it took longer to ship than the rest of my purchase only to be refunded back. Now I need to buy it again, but my resolve is not to buy it from them anymore because of this experience.

15 July 2025
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Reply from lampen24.nl

Thank you for your review. I am very sorry for the inconvenience. Due to our automatical process in the warehouse we have refunded to you due to which we cannot send you a replacement parcel.

Rated 5 out of 5 stars

Perfect customer service

They are the best company I have ever did shopping, very neat packaging, super fast delivery and frictionless return. I will always check their website first for lights from now on.

9 July 2025
Unprompted review
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Reply from lampen24.nl

Dank voor uw mooie beoordeling.

Rated 2 out of 5 stars

I am very dissatisfied

I am very dissatisfied, because more than two weeks ago I ordered a lamp – a simple black floor lamp. The package was split into two parts. After a few days I received the lamp itself, but I am still waiting for the remaining part – the stand.

I have tried to contact customer service, but I have not received any response so far. I am disappointed.

12 June 2025
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Reply from lampen24.nl

I am sorry to learn that you received an incomplete lamp. My apologies for the inconvenience. You can reach us by phone or via info@lampen24.nl

Rated 5 out of 5 stars

The lamp is beautiful

The lamp is beautiful, it feels sturdy and of good quality, our only issue was to install it, didn't find it that easy to do so and instructions didn't help as much, but once we were able to do, super happy with the lamp

21 May 2025
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Reply from lampen24.nl

Dank voor uw mooie review

Rated 1 out of 5 stars

My glass-shade lamp was delivered…

My glass-shade lamp was delivered shattered!!!

27 May 2025
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Reply from lampen24.nl

Dank voor uw reactie. Wat naar te vernemen dat uw bestelling niet goed bij u aangekomen is. Mijn excuses voor het ongemak. Graag even de klantenservice contacteren

Rated 5 out of 5 stars

fast delivery

fast delivery, product was in the picture and good return process

12 May 2025
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Reply from lampen24.nl

Dank voor uw mooie review

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