lampen24.nl Reviews 

11,839
TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Great customer service, kind, efficient and solution-oriented. Good quality price ratio: I've bought 3 lamps from their website in the last 2 years and they have all lived up to our expectations. When... See more

Company replied

Rated 5 out of 5 stars

I ordered the Lindby LED panel Nelios (120 x 60 cm, CCT, black metal), and the overall experience was very smooth. Delivery was quick and straightforward, and the product arrived well-package... See more

Company replied

Rated 5 out of 5 stars

I had a fantastic experience shopping with Lampen24. The prices are very competitive, and the shipping was super fast—everything arrived sooner than expected. I ordered a pendant light which is bea... See more

Company replied

Rated 4 out of 5 stars

We are very happy with the products we purchased from Lampen24. As we bought a ceiling lamp for our bedroom and another one for our living room in addition of a standing one. All of them are working p... See more

Company replied

Company details

  1. Lighting Shop

Written by the company

Lampen24.nl is de webwinkel voor alle soorten lampen en verlichting. Met onze verlichtingsideeën maken wij je omgeving niet alleen helderder, maar ook mooier! Wij bieden je een samengesteld en veelzijdig assortiment van meer dan 400 merken - lampen en verlichting voor elke smaak, elke behoefte en elk budget. Voor de perfecte lichtsfeer voor elke gelegenheid om je welzijn te verbeteren. Lampen24.nl kan je professioneel deskundig advies verwachten, ook voor zakelijke klanten. Kies bovendien uit flexibele betaalmethoden van iDEAL tot achteraf betalen via factuur en profiteer je van een uitstekende leveringservaring.

50 dagen bedenktijd

Gratis retourneren binnen 50 dagen en geld-terug-garantie

Bij Lampen24.nl bieden wij je een langere geld-terug-garantie. Dit betekent dat je de producten die je van ons hebt ontvangen binnen de 50 dagen zonder opgave van reden gratis aan ons kunt retourneren. Je hebt dus de volle 50 dagen bedenktijd om te zien of de bestelde lamp in je interieur past. Ben je niet tevreden gaat de retour eenvoudig en snel via ons online retourenportaal.

Contact info

4.2

Great

TrustScore 4 out of 5

12k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(11,839)

2,438 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

really slow delivery

really slow delivery, probably drop shupping

25 September 2025
lampen24.nl logo

Reply from lampen24.nl

DAnk voor uw reactie. Wij zijn geen dropshippers, alles wordt uit ons magazijn in Duitsland verzonden.

Rated 1 out of 5 stars

Horrible experience! €500 order. False shipping information. Take months to pack even on available items.

I made an order of more than €500, some chandeliers from them on Aug 31st(all in stock) The delivery date was 12-14th September. Order no. LPNL635421
I had renovations going on at my place and I needed the order by 16th. However, nothing from them till 14th September.
I wrote to them on 14th and they say, the order is still getting packed (they have taken 15 days to just pack it). And they don't know when will it be shipped.

I tell them to cancel the order since they've still not shipped it or packed it and I bought other stuff from somewhere else for faster delivery.
However they refuse to cancel the order. And they stopped replying to my emails.

And now on Sept 22, 11pm they tell me, the order has been shipped after I've told them multiple times to cancel it and refund my money. No response on the cancellation requests.
Save yourself and avoid them. Never buying anything from them again!

The order has arrived after a month. 15 days too late. I haven't seen it yet because it's in the other house which is under construction. But it's no use to me because it is so late and they lied about delivery and did not cancel the order. What a waste of time and money and energy!
Never ever buying from them again.

22 September 2025
lampen24.nl logo

Reply from lampen24.nl

Thank you for your feedback. We're truly sorry to hear that your experience did not meet expectations.

We understand how frustrating delays and unclear communication can be—especially when timing is critical during renovations. While we were unfortunately unable to cancel the order due to its advanced processing status, we acknowledge that we should have kept you better informed throughout.

Your comments are important to us and will help us improve our service going forward

Rated 4 out of 5 stars

We are very happy with the products we…

We are very happy with the products we purchased from Lampen24. As we bought a ceiling lamp for our bedroom and another one for our living room in addition of a standing one. All of them are working perfectly fine. And we are planing to buy new lamps one we finish some renovation works. Unfortunately, two of the painting lamps that we bought were not useful for us and because the return date has expired we couldn't return them. But the overall experience with Lampen24 is very good

17 July 2025
lampen24.nl logo

Reply from lampen24.nl

Dank voor uw review

Rated 5 out of 5 stars

Lovely

No problems with the order or delivery, and many choises on the website

12 September 2025
lampen24.nl logo

Reply from lampen24.nl

Dank voor uw mooie evaluatie.

Rated 5 out of 5 stars

Ordered lights for our new place

I ordered lights here for our kitchen, eating table and living room. We bought worth €662 worth of light. Normally it will cost us €700 but we received a discount. Everything arrived and fortunately nothing is damaged. I ordered here also all the lightbulbs and it is all complete. We are contented with everything. Customer service also replies fast.

10 September 2025
Unprompted review
lampen24.nl logo

Reply from lampen24.nl

Dank voor uw mooie waardering.

Rated 5 out of 5 stars

Beautiful piece

Beautiful piece - simple, elegant.

11 September 2025
lampen24.nl logo

Reply from lampen24.nl

Dank voor uw mooie evaluatie.

Rated 5 out of 5 stars

Good quality products, reliable service

I’ve bought from them several times. The product is always high quality and what you expected it to be. The times I changed my mind, returning was also free of hassles.

3 September 2025
lampen24.nl logo

Reply from lampen24.nl

Dank voor uw mooie beoordeling.

Rated 1 out of 5 stars

Lamp24 delivered an incomplete product and did not take accountability.

Lamp24 delivered an incomplete product and refused to make it whole or provide a refund. The lack of flexibility, accountability, and customer care after multiple interactions is disappointing. I would not trust Lamp24 with further lighting fixtures as a result of this experience.

28 August 2025
lampen24.nl logo

Reply from lampen24.nl

Thank you for your review. We have offered you all kind of options, but you only want to have it your way. We cannot accept your request.

Rated 4 out of 5 stars

The full process was very smooth

The full process was very smooth, descriptions of the products are complete, and shipping and information during this one was correct.
The only negative aspect was that they charged extra for a big package that I did not find very fair.

19 August 2025
lampen24.nl logo

Reply from lampen24.nl

Dank voor uw evaluatie.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look