Very bad service. Despite ordering directly at the store they made a mistake with the order. Also, after promising to send the order within a certain date, they communicated last minute that the item... See more
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See what reviewers are saying
Very good customer service for sending me 4 defected fittings out of the box. Too bad that 4 out of 14 were defected and hopefully they will last long.
Super fast delivery. Spotlight that I needed were on stock, even though it’s not a regular colour. Very pleased shopping experience. Can definitely recommend!
Glass from my lamp broke when I was assembling it - I got replacement lamp before I managed to send the old one back. Excellent customer service!
Company details
Written by the company
Lampenlicht is dé bestemming voor sfeervolle en betaalbare verlichting die perfect aansluit bij jouw behoeften en smaak. Sinds onze start in 2007 zijn we uitgegroeid tot een marktleider in Nederland, België en Duitsland, en zijn we actief in 36 landen wereldwijd. Ons brede assortiment omvat meer dan 4000 producten, waardoor je gegarandeerd de perfecte verlichtingsoplossing vindt voor elke ruimte. Bij lampenlicht staat klanttevredenheid centraal. Onze deskundige medewerkers bieden professioneel advies, zowel online als in onze winkels verspreid over Nederland, België, Spanje en Polen. We begrijpen dat betalingsgemak belangrijk is, daarom bieden we diverse flexibele betaalmethoden aan. Of je nu op zoek bent naar subtiele sfeerverlichting voor thuis of functionele verlichting voor op kantoor, lampenlicht staat klaar om aan al jouw verlichtingsbehoeften te voldoen. Ontdek ons assortiment vandaag nog en laat ons je helpen bij het creëren van de perfecte sfeer.
Contact info
Netherlands
- +3211931007
- info@lampenlicht.be
- lampenlicht.be
4.3
Excellent
3K reviews
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Reply from lampenlicht.be
Bedankt voor je review! Als er ooit iets mis is met je bestelling kun je ons altijd contacteren. Wij zorgen dat het passend word opgelost. Sfeervolle groet, Team lampenlicht.
Super quick delivery and nice lamp!
16 January 2026
Swift delivery and nice products
1 December 2025
Good customer support
Took a little while for customer service to get back to me about an item issue. They have since, taken care of the issue. I’m happy to say I’d do business with them again.
20 November 2025
Reply from lampenlicht.be
Thank you for your review. We're very sorry to hear that you have received a wrong product and can see you're already in contact with us through the email! We have just sent you a new email with more information.
Lamps were like in the pictures
Lamps were like in the pictures, l got them delivered 24 hours after l order them online. Excellent service.
9 November 2025
Reply from lampenlicht.be
Bonjour,
Je vous présente mes sincères excuses pour ce désagrément, mais il semble que votre colis ait été perdu pendant le transport. Je comprends à quel point cela doit être frustrant.
J'ai déjà pris les dispositions nécessaires pour qu'une nouvelle commande vous soit envoyée immédiatement.
All good
Appreciated the quick shipping, and that the instructions were sent in email as well!
1 November 2025
Very good customer service for sending…
Very good customer service for sending me 4 defected fittings out of the box. Too bad that 4 out of 14 were defected and hopefully they will last long.
16 October 2025
Toppppppppppp
6 October 2025
I ordered 10 salon spotlights and only…
I ordered 10 salon spotlights and only received 9, seeing this I ordered another spotlight and it didn't arrive but I want to say that you took my money
24 September 2025
Reply from lampenlicht.be
Thank you for your review. I am sorry to hear you didn't receive one spotlight. For future purchases I advise you to always contact us when something like this happens. We can solve it for you instead of you having to solve the problem yourself! I am gonna contact you now to share our solutions with you. Team LL
Good value of money, fast delivery.
We ordered many times and we will order few more. Always fast delivery and value for money products.
16 August 2025
Very bad service
Very bad service. Despite ordering directly at the store they made a mistake with the order. Also, after promising to send the order within a certain date, they communicated last minute that the items were not available and we had to wait one more month! I had to call several times to receive the invoice.
So a bad experience on all fronts.
22 June 2025
Reply from lampenlicht.be
Goodday,
Thank you for your feedback. We're truly sorry for the issues you experienced with your order and the delay in communication. This is not the level of service we strive to offer, and we understand your frustration.
We've shared your comments with our team to help prevent this in the future. If there’s anything we can do to make it right, please don’t hesitate to contact us.
Kind regards,
Team Lampenlicht
Totally satisfied with fast delivery…
Totally satisfied with fast delivery and also the quality of the lamps
29 May 2025
Reply from lampenlicht.be
Thank you for your review.
How nice to read that you are satisfied with our service.
I would like to wish you lots of fun and atmosphere with your purchase.
With atmospheric greetings,
Team lampenlicht
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