Lancashire Sports Repairs Reviews 

150
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 26 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the repairs on their outdoor gear, noting that items like waterproof jackets, ski pants, and walking boots are skillfully restored to a pristine condition. People deeply appreciate the careful workmanship and the truly professional attitude of the team. A few other people also felt that returning to these services whenever gear needs attention is a reliable way to maintain their equipment. Consumers always feel extremely confident in the dependable services provided, knowing the finished work will look, fit, and perform like brand new again.

What people talk about most

Product

Customers express high satisfaction with the quality of outdoor gear repairs and resoling services,... See more

Quality

Consumers find quality to be exceptional, consistently reporting that items such as walking boots and... See more

Service

Users describe positive interactions with service, praising the high standard of repairs for boots and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Sent my old goretex jacket to LSR for repair. Seam tapes had perished but otherwise jacket was serviceable. Very easy process to ship jacket to them. Came back restored and good as new, very neat job... See more

Rated 5 out of 5 stars

My Seasalt go-to lightweight waterproof jacket was coming apart at the seams - at least the waterproof seams inside had parted company with the jacket around the neck and shoulders. I was quoted an am... See more

Company replied

Rated 5 out of 5 stars

Sent worn out walking shoes for resole. Information on website excellent and very helpful suggestions about the repair from LSR by email before I sent the shoes. I've just received my repaired shoes a... See more

Rated 5 out of 5 stars

My much loved and used Patagonia ski pants were wearing thin on the backside. LSR quoted a very reasonable price and have made a very strong repair that will extend the life of these pants by at least... See more

Company replied


Company details

  1. Hobbies & Crafts

Information provided by various external sources

The UK's leading repair specialist of outdoor gear. Walking, camping, climbing, outdoor clothing and footwear repairs.


Contact info

4.9

Excellent

TrustScore 5 out of 5

150 reviews

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1-star

No recent history of asking for reviews

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4.9

All reviews

(150)

28 reviews in the last 12 months

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Rated 5 out of 5 stars

An excellent service

An excellent service! Repaired my non-waxed but waterproof Barbour coat and returned it within the week (paid extra for express service). I'm very pleased and would recommend.

30 January 2025
Unprompted review
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Reply from Lancashire Sports Repairs

Thank you for reviewing us with 5 stars! We are delighted to read that you are very pleased with our repair and overall service.

Rated 5 out of 5 stars

Repair Torn Sleeve

I recently had a NZ Macpac jacket repaired by LSR and what a fantastic service from beginning to end. I have just received the jacket and the repair to the sleeve is immaculate, you would think fairies had worked on it overnight. Absolutely superb and thank you SO much. Very easy to make the initial order online, contacted by LSR re price and estimate re return date. Excellent service and updates from Fed-ex. Absolutely fab, pity LSR doesn’t run the NHS.

16 January 2025
Unprompted review
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Reply from Lancashire Sports Repairs

Thank you for reviewing us so positively and giving us 5 stars! We put a significant amount of time and effort into our customer service and website order form as well as our repairs so it is great to read that you are pleased with our overall service!

Rated 5 out of 5 stars

Excellent replacement zips on two occasions. Highly recommended

I have just received my coat back after using this company for the second time and I can’t recommend them highly enough. On both occasions they have fitted new zips to down filled jackets (Montane and Mountain Equipment)- the results are excellent and will allow me to continue wearing these coats for years to come. Much better value than buying new (often inferior) replacements. Excellent communication and good value imho. Thank you 🙂

18 December 2024
Unprompted review
Rated 5 out of 5 stars

Excellent Service

A godsend. Have used them for years when required, and they have always provided a faultless service. This time it was a jacket and a rucksack. The jacket was torn in a number of places but came back with none of the repairs even visible. Rucksack the same. Would definitely recommend them to others.

16 December 2024
Unprompted review
Rated 5 out of 5 stars

Really fantastic customer service

Really fantastic customer service - super helpful on the phone & turned around the resoling of my 24-year-old Scarpa boots in super quick time with their express service. Great quality of repair

9 December 2024
Unprompted review
Rated 5 out of 5 stars

Repaired a pair of Hanwang hiking boots…

Repaired a pair of Hanwang hiking boots that survived India / Pakistan and Thailand. Replaced inner and outer soles, the boots now look the same as when they were bought. Paid for the quick turnaround. Highly recommended and will definitely use again.

26 November 2024
Unprompted review
Rated 5 out of 5 stars

Goretex Pros!

Absolutely brilliant repair done on an Arc’teryx Theta AR Goretex pro jacket with loads of life left in it, but failed taped seams.

They also fixed a poorly done historic repair on the cuffs, again, a top job.

Turn around was about six weeks, as I was informed it would be.

Great communication, great service, and highly recommended.

1 October 2024
Unprompted review
Rated 5 out of 5 stars

Very impressed with repairs

This is the second time I've used you to repair my boots and each time I've been impressed, both with the quality of workmanship and with communication and speed of turnaround.
The repair is better than the original!
I shall be using you again and highly recommend you.

20 November 2024
Unprompted review
Rated 5 out of 5 stars

You can trust this company with your alterations

I bought some brand new Picture ski trousers from Ellis Brigham, however they were far too long so the lady in Ellis Brigham recommended this company for the alterations. I didn't just want them taken up from the bottom as they had some lovely detail across the hem, so this company took the extra length out of the middle of the leg. The result is fantastic! You can't tell at all. The trousers even had a 'pully' system in the leg (allowing you to pull them up when you aren't wearing your ski boots) and this company were even able to save that feature. I travelled 2 hours across the Pennines to take them in personally. They were so good when I visited and took the time to allow me to try them on etc. They posted them back to me to save me another 4 hour trip. Fantastic service and highly recommended.

12 November 2024
Unprompted review
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Reply from Lancashire Sports Repairs

Our team has loved reading your review and we really appreciate you taking the time to give us feedback as well as rate us with 5 stars! We are delighted to hear you are pleased with our service as well as the alteration we carried out.

Rated 5 out of 5 stars

Brilliant

Had my Hanwag leather walking boots resoled this week with the express service.
Absolutely brilliant service.
Posted on Monday back with me on Thursday. Worth every penny, and I don’t have to break in new boots.

7 November 2024
Unprompted review
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Reply from Lancashire Sports Repairs

Thank you for reviewing us with 5 stars! Our team are delighted to read your feedback.

Rated 5 out of 5 stars

Absolutely fantastic customer service…

Absolutely fantastic customer service from Lancashire Sport Repairs. The repairs were carried out to the highest of standards. I can wholeheartedly recommend LSR to anyone. Superb company and employees.

4 November 2024
Unprompted review
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Reply from Lancashire Sports Repairs

Thank you for reviewing us so positively regarding our repair standard and customer service!

Rated 5 out of 5 stars

Worth every penny

Very pleasant and efficient to deal with. They washed two down sleeping bags, one not washed since new in 1978 and the other since new in 2004. Came back quickly and results were amazing! Smell gone and the loft in the down was restored to original spec. Not cheap but worth every penny.

20 September 2024
Unprompted review
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Reply from Lancashire Sports Repairs

Thank you for leaving us feedback and rating us with 5 stars! It's great to hear that you are pleased with our service.

Rated 5 out of 5 stars

Excellent service

I was told by a Cobbler in Settle that my 10 year old Meindl walking boots were beyond repair.
I was about to put them in a Cotswolds re-cycling bin when a salesman told me about LSR.
My boots are now re-soled, as good as new and still fit perfectly, all at a fraction of the cost of a new pair.
Great customer service.

6 August 2024
Unprompted review
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Reply from Lancashire Sports Repairs

Thank you for reviewing us and sharing your feedback, we very much appreciate it!

Rated 5 out of 5 stars

LSR above and beyond customer service & Friendly, polite, helpful staff

Contacted Lancashire sports repairs over a broken tent pole I had for a Coleman tent. I left it a bit late to get fixed, so I called them to see if they’d be able to fix it, and supply a couple of spare sections by a certain date if we dropped off/collected. The guy on the phone was very friendly, and helpful. When we arrived, the man in the office was so lovely. Very welcoming and accommodating. Absolutely phenomenal service, went above and beyond for us. Customer service is second to none, I can’t praise this company enough. Any issues in the future with the tent, this will definitely be our first point of call. Thanks so much!

15 July 2024
Unprompted review
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Reply from Lancashire Sports Repairs

Thank you for taking the time to review us with 5 stars. Such positive feedback regarding our service is very pleasing to read! If you have any questions regarding the tent please do not hesitate to contact us.

Rated 5 out of 5 stars

Fantastic service & the highest…

Fantastic service & the highest possible quality of repair... THANK YOU LSR!!! 🎉 Highly recommend 😎👍

10 July 2024
Unprompted review
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Reply from Lancashire Sports Repairs

Thank you for your 5 star review! We love to read that you are pleased with our repair and overall service.

Rated 5 out of 5 stars

Exceptional service

Exceptional service, I needed a set of replacement poles for a Coleman tent.
I called to enquire about availability and was advised that they would call me when they received a delivery from Coleman.
As promised someone called back and I ordered the item.
24 hours later the poles were delivered to my home.
The service from LSR was at all times friendly, courteous and efficient and I will most certainly use them again and would definitely recommend anyone who values good traditional customer service to support this company.

9 May 2024
Unprompted review
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Reply from Lancashire Sports Repairs

Thank you for your 5 star review! We really appreciate such positive feedback regarding our customer service. I hope your poles serve you well.

Rated 5 out of 5 stars

Great value repair service

Good quality repairs made to an Arc’Teryx hardshell at far less cost than replacing an otherwise perfectly serviceable coat. More sustainable solution too and very happy with the service from LSR again.

7 May 2024
Unprompted review
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Reply from Lancashire Sports Repairs

This is great to read! Thank you for your comments and your 5 star rating! It's good to be more sustainable and try to consider our environment whenever possible!

Rated 5 out of 5 stars

Very Happy Biker!

I just had the main zip on my Goretex motorcycle jacket replaced by this company, and have to say that their workmanship, and service, was 1st rate. The zip, IMHO, actually looks better than the original. Their communication was excellent, pricing was better than fair, and turn around time was better than expected. I will definitely be using them for my future repair needs and would have no hesitation in recommending them to others.

29 April 2024
Unprompted review
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Reply from Lancashire Sports Repairs

Thank you for taking the time to review us with 5 stars. We love to hear that you are pleased with our repair and overall service!

Rated 5 out of 5 stars

Double the life of your shoes

Lancashire Sports Repairs put a new sole on old walking shoes and I now have new walking shoes. A lovely job , done to time and cost. Thanks.

20 April 2024
Unprompted review
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Reply from Lancashire Sports Repairs

Thank you for your comments and for giving us 5 stars. We love to hear that you are pleased with our repair.

Rated 5 out of 5 stars

Brilliant service

Managed to make a hole in my expensive Paramo waterproof so contacted LSR for help. Really simple process and I was kept up to date with what was happening.
Used the on-line system to book the repair in and printed off the post label provided and sent it off. Got an email confirming receipt, followed quickly by a phone call to discuss the repair, arrange payment and time frame.
Received my repaired jacket yesterday, 2 weeks earlier than expected (also received an email to say it was on its way). The repair is fabulous, and practically invisible.
I definitely recommend LSR and will use them again if I need to. Many thanks.

18 April 2024
Unprompted review

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