Lancashire Sports Repairs Reviews 

150
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 26 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the repairs on their outdoor gear, noting that items like waterproof jackets, ski pants, and walking boots are skillfully restored to a pristine condition. People deeply appreciate the careful workmanship and the truly professional attitude of the team. A few other people also felt that returning to these services whenever gear needs attention is a reliable way to maintain their equipment. Consumers always feel extremely confident in the dependable services provided, knowing the finished work will look, fit, and perform like brand new again.

What people talk about most

Product

Customers express high satisfaction with the quality of outdoor gear repairs and resoling services,... See more

Quality

Consumers find quality to be exceptional, consistently reporting that items such as walking boots and... See more

Service

Users describe positive interactions with service, praising the high standard of repairs for boots and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Sent my old goretex jacket to LSR for repair. Seam tapes had perished but otherwise jacket was serviceable. Very easy process to ship jacket to them. Came back restored and good as new, very neat job... See more

Rated 5 out of 5 stars

My Seasalt go-to lightweight waterproof jacket was coming apart at the seams - at least the waterproof seams inside had parted company with the jacket around the neck and shoulders. I was quoted an am... See more

Company replied

Rated 5 out of 5 stars

Sent worn out walking shoes for resole. Information on website excellent and very helpful suggestions about the repair from LSR by email before I sent the shoes. I've just received my repaired shoes a... See more

Rated 5 out of 5 stars

My much loved and used Patagonia ski pants were wearing thin on the backside. LSR quoted a very reasonable price and have made a very strong repair that will extend the life of these pants by at least... See more

Company replied


Company details

  1. Hobbies & Crafts

Information provided by various external sources

The UK's leading repair specialist of outdoor gear. Walking, camping, climbing, outdoor clothing and footwear repairs.


Contact info

4.9

Excellent

TrustScore 5 out of 5

150 reviews

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1-star

No recent history of asking for reviews

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4.9

All reviews

(150)

28 reviews in the last 12 months

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Rated 5 out of 5 stars

I called in today & had the tab…

I called in today & had the tab replaced on my rukka jacket. I spoke to a member of staff who was very friendly and helpful. He took my jacket into the workshop & less than 10 minutes later, a young lady handed over my jacket saying "all fixed"
Brillant service and customer first spot on.
Highly recommend these guys & gals.

15 April 2024
Unprompted review
Rated 5 out of 5 stars

Amazing job

LSR have done an amazing job stitching my Lightwave rucsac where the glued seams had come undone. All the staff were very helpful and it cost a fraction of the replacement cost. I'm so grateful to them for saving gear, preventing waste and so looking after our beautiful planet.

10 April 2024
Unprompted review
Rated 5 out of 5 stars

Wouldn’t have believed possible

Just a quick review to say how much we appreciate the amazing repair of my son’s Supreme puffer down jacket. I wouldn’t have believed this was possible.

The process has been completely straightforward, efficient, and without fuss. Great value for money too for what has been achieved saving me hundreds of pounds!

Thank you so much.

28 February 2024
Unprompted review
Lancashire Sports Repairs logo

Reply from Lancashire Sports Repairs

Hello,

Thanks for taking the time to leave this review, it really does mean a great deal to us.

If anything goes wrong in the future, you know where to find us.

All the best,
LSR

Rated 5 out of 5 stars

Yeti re rand

I recently contacted Lancashire Sports Repairs regarding re randing of my ageing Berghaus Yeti gaiters. Parcelled them up and into the post, recorded next day delivery.
Two days later received a phone call and arranged payment,and was given an estimated completion date. The repair work was carried out and returned via FedEx approximate 4 weeks before the estimated return date.
The new rands appear to be better quality than the originals, possibly Berghaus have changed the design slightly over the years. The quality of the work first class and I wouldn't hesitate to use the company again in the future.
Thankyou LSR.

16 February 2024
Unprompted review
Lancashire Sports Repairs logo

Reply from Lancashire Sports Repairs

Thank you for taking the time to review us and giving us 5 stars. We love to hear such positive feedback. I will pass your thanks onto our technicians.

Rated 5 out of 5 stars

Superb customer service - a timely high quality repair.

Just received my North Face 3 in 1 jacket back with the main zip replaced. Although I have had the jacket for a number of years now, it was in good condition apart from the zip failing. For less than a third of the price of a new coat, LSR have replaced the zip - and what a superb high quality job they have made: it's like new! ...And all done within 4 weeks from receipt of the jacket (when the original quote was 10-11 weeks). I am so pleased with the service provided by LSR and will certainly use them again and recommend them to others.

22 February 2024
Unprompted review
Rated 5 out of 5 stars

Outstanding work.

After another company had totally ruined my boots
My lowa gtx boots have come back like brand new wot a amazing job you have done had soles and bands done can't thank you enough
Please don't go anywhere else you won't be disappointed.

19 February 2024
Unprompted review
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Reply from Lancashire Sports Repairs

Thank you for reviewing us, giving us 5 stars and sharing such positive comments. We love to hear that you are pleased with our repair!

Rated 5 out of 5 stars

Amazing repairs

Just received my boots back and can't believe how amazing they look. Two pairs of thoroughly trashed La Sportiva Nepals, totally resoled (including midsoles and crampon notches) and looking like they will now outlast me! Can't wait to get out on the mountain in them.

10 February 2024
Unprompted review
Lancashire Sports Repairs logo

Reply from Lancashire Sports Repairs

Thank you for reviewing us and giving us 5 stars! We love to read that you are pleased with our repairs!

Rated 5 out of 5 stars

Exceptional service

Just got my very expensive Spyder ski jacket back from LSR after being repaired after a washing machine disaster (4 of the bonded pockets had become completely detached).
What a fabulous job they've done stitching them back in, the repairs are pretty much invisible!
Better still, the turnaround was much better than promised (12 days as opposed to 5 weeks) so I have it in time for my ski trip.
I cannot recommend LSR highly enough.

2 February 2024
Unprompted review
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Reply from Lancashire Sports Repairs

Thank you for taking the time to review us and giving us 5 stars! We love to read your review and it's very much appreciated!

Rated 5 out of 5 stars

Restored my Down Coat

So upset when my favourite Eddie Bauer Down Coat was torn by my Son's puppy. Fortunately an internet search found LSR. Their entire service is outstanding, from the detailed information gathering, informative mails to keep me abreast of progress to the wonderful repair. I can't praise them enough. The repair is so neat that it's difficult to see. Amazing and very grateful.

15 December 2023
Unprompted review
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Reply from Lancashire Sports Repairs

Thank you for taking the time to review us so positively and for giving us 5 stars. We love to hear this and really appreciate it. I will pass your comments onto our team.

Rated 5 out of 5 stars

Fantastic customer service and a good job done!

Thank you so much for mending my Alt Berg hiking boot so quickly and beautifully!
Your company definitely offer superb customer service and I am very impressed indeed. I am also impressed with how wonderfully you mended the boot, stitched and shipshape for more hikes and adventures, while I still can!
Thank you all again! I am a very happy customer.

8 December 2023
Unprompted review
Lancashire Sports Repairs logo

Reply from Lancashire Sports Repairs

Thanks for taking the time to post this review, it really does mean a great deal to us! We are delighted that you are happy with your repair and wish you all the best on your adventures.

Lancashire Sports Repairs

Rated 5 out of 5 stars

Superb service

Superb service! I sent my Ilse Jacobsen raincoat to have its zip slider replaced. The whole process took 1 week and 2 days! This is a fashion rather than an outdoor/technical coat but they were happy to help. The cost was very reasonable- £26 including registered return postage. It is so good to know such a great company exists. It's so important to be able to get things repaired and not just throw away and buy new. I would recommend LSR highly! Great communication about the repair too. Thanks very much😊.

29 September 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service and quality of repair

Have used LSR for some time now to repair my Lowa Boots. I’ve two pairs and when one gets knackered get it repaired. They are the go to people for repairs as the other reviews show. Big thanks to them for their service.

11 September 2023
Unprompted review
Lancashire Sports Repairs logo

Reply from Lancashire Sports Repairs

Thank you for taking the time to review us! Your comments are great to hear.
I will pass your thanks onto our technicians.

Rated 5 out of 5 stars

Amazing and unrivalled service from…

Amazing and unrivalled service from this company who resoled my Scarpa walking boots. They've been returned looking like new - and at no cost to me.
It's rare these days to get such a service whether you pay for it or not. I'm delighted, will use them again and will recommend without hesitation.

23 August 2023
Unprompted review
Rated 5 out of 5 stars

Berghaus Explorer Ridge Like New

Just received my Berghaus Explorer Ridge back from L.S.R, thrilled with the repair definitely worth the wait, I'll have no qualms sending in my second pair when I need them resoled, they look as good as new Thank You, great communication and a 1st class repair

4 May 2023
Unprompted review
Lancashire Sports Repairs logo

Reply from Lancashire Sports Repairs

Thank you for leaving this review. We really appreciate the 5 stars and we love to hear that you are pleased with our service.

Rated 5 out of 5 stars

I recently had my jacket cleaned and…

I recently had my jacket cleaned and reproof by LSR. The jacket is 11 to 12 years old and, although I had it cleaned locally, and have used waterproofing sprays on it, nothing seemed to really work. I sent it to LSR after a phone call. It was returned quite quickly to me and is now waterproof again. It also looks much cleaner, though not all the ingrained stains around the cuffs came out, as I was told they probably would not.nit is the second time I have used LSR. The first was a few years ago for a tent repair. If I had known how good the repair would be and how quickly it was returned to me, I would not have bought a new tent. I was booked in at a campsite and did not expect the tent would be back in time. However I sold the repaired tent, and, telling the buyer it had been repaired, I had to tell her where, as it was so good

1 March 2023
Unprompted review
Lancashire Sports Repairs logo

Reply from Lancashire Sports Repairs

Thank you for reviewing us and for giving us 5 stars. We love to hear such positive feedback! Our technicians will be delighted to see your review.

Rated 5 out of 5 stars

Great job!

Just had my walking boots re-soled incl. mid-sole. Excellent job, returned in half the time they said, friendly service. Thanks guys!

17 March 2023
Unprompted review
Lancashire Sports Repairs logo

Reply from Lancashire Sports Repairs

Thank you for taking the time to review us and giving us 5 stars. It's fantastic to hear that you are pleased with our repair as well as our service!

Rated 5 out of 5 stars

Highly recommended.

Highly recommended.
North Face jacket had barbed wire tear on sleeve which expertly repaired.
Good communication throughout process and friendly phone calls.
Thank you LSR

24 February 2023
Unprompted review
Lancashire Sports Repairs logo

Reply from Lancashire Sports Repairs

Thank you for giving us 5 stars and taking the time to leave this positive review regarding our customer service as well as our repair.

Rated 5 out of 5 stars

Brilliant service

I had a pair of Scarpa boots with the soles worn out. They were repaired as good as new with vibram soles and returned promptly. First class!

8 February 2023
Unprompted review
Lancashire Sports Repairs logo

Reply from Lancashire Sports Repairs

Thank you for reviewing us so positively. Our technicians will be delighted to see this!

Rated 5 out of 5 stars

Tear on NF padded jacket…

My daughter ripped her Northface padded jacket on one of the back panels, LSR replaced the whole panel on the back, WOW!!! What an AMAZING job they have done, you can't even tell which panel has been replaced. Thank you so much. Highly recomended. 5 🌟

15 February 2023
Unprompted review
Lancashire Sports Repairs logo

Reply from Lancashire Sports Repairs

Thank you for taking the time to review us. It's great to see that you are pleased with our repair!

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