LANDBAY Reviews 

I only have one thing to say to Land Bay...

Charlotte Higgs from the intermediary team deserves not only a pay rise, a promotion, and commendation, she also deserves the utmost recognition from her higher ups.

I've been a commercial broker for several years now and it's rare that I'll leave a review of a lenders services. However, it would be a grave injustice if I were not to leave a review of the ABSOLUTELY lovely experience that I've had from Charlotte today.

After being let down by another lender who sung their own praises about being "able to do the case" and "Yeah, sure no problems". Charlotte took the time to assess the case, speak with underwriting, explain what would be asked for and her product knowledge on the rates/requirements was bang on, she even informed me of the potential valuation data being slightly skewed due to recent refurbishment work on the property that I was discussing with her.

From initial guidance by Rahead Hussein BDM to tell us we could do this, through to the clear and efficient underwriting by David Francis (kudos David, you were a pleasure to work with), ending up with a really happy portfolio landlord client; I have to say this organisation is great to work with!

excellent communication, proactive underwriter, easy transaction

Placed a deal with them (Ltd Co HMO BTL) for my clients which all went very smoothly. Was able to communicate directly with the underwriter, which speeds things up no end. Instructions from my broker contact re how to submit the case were all very clear. Very good and on the ball throughout.

We've used Landbay before, as a Brokerage and always been happy with the service.

On this occasion, this was no different, with outstanding support from the Underwriter - Simrat Gill.

The case was far from straight forward, but we experienced a smooth process from our initial discussion with our dedicated contact Paula Dawson, through to Offer,

Great service working with Dawn was a pleasure

Amazing team at Landbay including the underwriter Collette and the business development manager Simone!!

Thanks for all your help!!

Landbay are a delight to work with!!

I highly recommend using them as the allocated underwriter and personal service cannot be faulted and I will always use their services for complex cases.

What a great lender, always in hand to help make the case fit, listened to use and once we found the correct rate to help the loan fit on a ltd co BTL the mortgage was produced in hours! will def use again!

Excellent service, swift responses and direct access to the underwriter. How refreshing is that!
Chloe was always so helpful and was ALWAYS available to speak to me which made the whole process so much easier. Thank you Chloe

Very quick turnaround on underwriting, quick system. Easy upload of docs. No unnecessary underwriting requests. Very impressed.

Perfect service and great communication with the UW.

Very smooth processing. Welcome assistance from the BDM Ian. Very clear list of requirements and speed of processing from the underwriter James.
Very please with the outcome and impressed with the way the case as been handled.

very easy to deal with and regular updates. special thanks to Jasmin Locke on a recent case that made Landbay, as always, very easy to deal with for cases

The system was easy to use, great support and service from the team and updated at every stage. Very efficient and the product offering was superb.

A helpful BDM, an understanding and communicative Underwriter and a Head of Sales who got involved.

Jon Braddick, BDM, very approachable and know what help is needed .
Shalini Tamang,Underwriter, understand the case really well and help to solve the valation problem and always keep us updated.
Plus their system is very simple to use.

Very easy to deal with... Good BDM's and underwriters.
It was an easy process and Landbay are a lender I would use again.

Absolutely the worst lender I have ever dealt with. My experience with Landbay Mortgages has been nothing short of a nightmare. Initially, I was on a fixed-rate mortgage, which suddenly switched to a floating rate without proper notice, effectively doubling my mortgage payments. The new rate was so exorbitant that I had to negotiate a payment plan just to manage the skyrocketing costs.

The ordeal didn't stop there. After enduring months of delays because they kept requesting additional documents, the head underwriter finally approved my new mortgage. However, just when I thought the nightmare was over, they pulled the new mortgage offer without any valid reason. This happened after they had dragged the process out long enough to push me into arrears and force me into a payment plan under the oppressive floating rate.

Landbay Mortgages' incompetence and unscrupulous practices are appalling. They have no regard for their clients' financial stability and seem to thrive on creating distress. Their constant delays, changing terms, and ultimate withdrawal of the approved mortgage demonstrate a complete lack of professionalism and reliability. I urge anyone considering Landbay Mortgages to steer clear and find a more trustworthy lender. This company is an absolute disaster and will only lead you into financial ruin. Avoid at all costs.