Landlord Certificate London Limited Reviews 

190
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 174 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional and efficient staff who arrive promptly, communicate clearly, and make the entire certification process remarkably easy and stress-free. Reviewers often note that customer support is truly exceptional, providing fast responses and ensuring all property checks are completed smoothly without any unnecessary fuss. Some people were dissatisfied with unexpected and expensive quotations for remedial electrical work following routine property assessments. A few consumers also reported frustrating experiences regarding missed appointments, poor punctuality, and rude behavior from certain visiting staff members during visits.

What people talk about most

Service

Users describe positive interactions with service, highlighting prompt scheduling and efficient property... See more

Staff

Consumers find staff to be positive, professional, and efficient throughout the booking and assessment... See more

Price

Customers had ambiguous experiences with price. On one hand, many reviewers found the rates to be... See more

Customer service

Customers consistently note positive experiences with customer service, praising the prompt appointment... See more

Response time

Reviewers highlight positive aspects of response time, noting that the team is consistently quick to answer... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Hi Mehak, Thank you for all your help with the fire risk assessment. The whole process was smooth, professional, and very well explained from start to finish. I was very happy with the service... See more

Company replied

Rated 5 out of 5 stars

Really good company! Needed emergency light and fire certificate for my property , they booked and advised me via whatsapp got an appointment quickly, gave me the option to pay before or after the app... See more

Company replied

Rated 5 out of 5 stars

This is my second time using there services, quick booking and there engineers are also brilliant with the assessment. Very satisfied with their service, Five stars all the way.

Company replied

Rated 5 out of 5 stars

I used this business recently. Their communication is excellent. They kept me well informed when the engineer would get to the home. The engineer is professional and efficient. They issued the landlor... See more

Company replied


Company details

  1. Electrical engineer
  2. Asbestos testing service
  3. Construction company
  4. Fire protection consultant
  5. Fire protection service
  6. Gas engineer

Written by the company

Landlord Certificate London Limited is a London-based property compliance and certification company providing professional inspection, testing, and remedial services across London and the M25. We specialise in landlord, residential, commercial, and estate agent compliance services with a focus on safety, professionalism, and fast turnaround times. Our services include: • Gas Safety Certificates (CP12) • Electrical Installation Condition Reports (EICR) • Energy Performance Certificates (EPC) • Fire Risk Assessments (FRA) • Emergency Lighting Certification (ELC) • Fire Door Inspections • PAT Testing • Asbestos Surveys & Reports • Boiler Services • Compliance Remedial Works We work with landlords, estate agents, property management companies, businesses, and homeowners throughout Greater London. Why choose us: • London & M25 Coverage • Competitive Pricing • Professional Engineers & Assessors • Fast Report Turnaround • Residential & Commercial Services • Reliable Customer Support Accreditations & Memberships: • NAPIT • ECMK • Elmhurst Energy • MCIOB Affiliated • Fully Insured Company


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

190 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 14% of negative reviews

Typically replies within 2 weeks

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4.5

All reviews

(190)

172 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Great service. Works carried out politely and efficiently. 3rd time of using this company.

14 May 2026
Unprompted review
Landlord Certificate London Limited logo

Reply from Landlord Certificate London Limited

Thank you Jules for continuing to choose Landlord Certificate London. We’re delighted to hear that you found our service polite and efficient once again. Your continued trust in using our company for the third time means a great deal to us, and we truly appreciate your support.

Best Regards,
Landlord Certificate London Team

Rated 5 out of 5 stars

Very easy to book a fast certificate

Very easy to book a fast certificate, booked over the phone and the engineer arrived on time, quickly tested the meter and the gas hob and I got sent the certificate few days later.

12 May 2026
Unprompted review
Landlord Certificate London Limited logo

Reply from Landlord Certificate London Limited

Thank you Ioanna for choosing Landlord Certificate London for your Gas Safety Certificate (GSC) service. We’re delighted to hear that the booking process was easy, our engineer arrived on time, and the inspection was completed efficiently. We’re also pleased that your certificate was delivered promptly afterwards. Your feedback is greatly appreciated, and we look forward to assisting you again in the future.

Best Regards,
Landlord Certificate London Team

Rated 5 out of 5 stars

Amazing experience!

Very expert in what they do, clearly they have amazing experience and are outstanding in what they do. Amazing in general! I recommend.

15 May 2026
Unprompted review
Landlord Certificate London Limited logo

Reply from Landlord Certificate London Limited

Thank you, Fatjon for choosing Landlord Certificate London. We’re delighted to hear that you found our team experienced, knowledgeable, and outstanding in the service provided. Your recommendation and kind words mean a great deal to us, and we look forward to assisting you again in the future.

Best Regards,
Landlord Certificate London Team

Rated 5 out of 5 stars

Mehak did an excellent job in arranging…

Mehak did an excellent job in arranging a Fire Risk Assessment, and then organising the follow up remedial works at a convenient time, so I was able to receive the signed off FRA report within two weeks of the initial assessment. I was really impressed at how efficiently everything was carried out, and Mehak was very friendly and communicative. I would highly recommend Landlord Certificate London's services.

15 May 2026
Unprompted review
Landlord Certificate London Limited logo

Reply from Landlord Certificate London Limited

Thank you, Mark for choosing Landlord Certificate London for your Fire Risk Assessment (FRA) and PAT Testing services. We’re delighted to hear that you had such a positive experience and that Mehak was able to support you efficiently throughout the process, from arranging the assessment to coordinating the remedial works.

It’s great to know everything was completed smoothly and within your required timeframe, allowing your FRA report to be signed off quickly. We really appreciate your recommendation and look forward to assisting you again in the future.

Best Regards,
Landlord Certificate London Team

Rated 5 out of 5 stars

I booked my landlords EIRC inspection…

I booked my landlords EIRC inspection through the Landlordcertificate and I received a first class service , it was a very pleasant experience , no hastle and no time wasted , amazing . highly recommended

14 May 2026
Unprompted review
Landlord Certificate London Limited logo

Reply from Landlord Certificate London Limited

Thank you Kamran for choosing Landlord Certificate London for your EICR inspection service. We’re delighted to hear that you received a first-class experience and found the process smooth, hassle-free, and efficient. Your recommendation means a great deal to us, and we look forward to assisting you again in the future.

Best Regards,
Landlord Certificate London Team

Rated 5 out of 5 stars

I am a DEA assessor working with…

I am a DEA assessor working with Landlord Certificate London. They have been respectful and professional in all my dealings with them. Clients at jobs I have done with them have reported good quality of services.

1 May 2026
Unprompted review
Landlord Certificate London Limited logo

Reply from Landlord Certificate London Limited

Thank you for your feedback and for working with Landlord Certificate London as a DEA assessor. We really appreciate your comments about our professionalism and respectful collaboration.

It’s also great to hear that clients have been satisfied with the quality of service during the jobs you’ve carried out with us. We value your contribution and look forward to continuing our working relationship.

Best Regards,
Landlord Certificate London Team

Rated 5 out of 5 stars

Professional job

Professional job, completed on time and well recommended.

11 May 2026
Unprompted review
Landlord Certificate London Limited logo

Reply from Landlord Certificate London Limited

Thank you, AM MUSIC for choosing Landlord Certificate London for your commercial EICR service. We’re delighted to hear that the job was completed professionally, on time, and that you would recommend our services. Your feedback is greatly appreciated, and we look forward to assisting you again in the future.

Best Regards,
Landlord Certificate London Team

Rated 5 out of 5 stars

Mehak is very professional and…

Mehak is very professional and responsive. It’s always been smooth and easy to book jobs

15 May 2026
Unprompted review
Landlord Certificate London Limited logo

Reply from Landlord Certificate London Limited

Thank you for choosing Landlord Certificate London for your commercial EICR service. We’re glad to hear you found the booking process smooth and that Mehak was professional and responsive. Your feedback is appreciated, and we look forward to assisting you again.

Best Regards,
Landlord Certificate London Team

Rated 5 out of 5 stars

Very Professional

Very professional fire risk assessor. The inspection was carried out properly and easy to understand. Really happy with the service provided.

10 May 2026
Unprompted review
Landlord Certificate London Limited logo

Reply from Landlord Certificate London Limited

Thank you for choosing Landlord Certificate London for your EICR service. We’re delighted to hear that you found our assessor professional and that the inspection was carried out thoroughly and explained clearly. It’s great to know you’re happy with the service provided, and we appreciate your feedback.

Best Regards,
Landlord Certificate London Team

Rated 5 out of 5 stars

Quick and efficient service

Quick and efficient service. Easy to make an appointment and helpful and friendly staff

13 May 2026
Unprompted review
Landlord Certificate London Limited logo

Reply from Landlord Certificate London Limited

Thank you, Hemal for choosing Landlord Certificate London for your EICR service. We’re pleased to hear you found the process quick and efficient, and that booking was easy with helpful and friendly staff. Your feedback is greatly appreciated, and we look forward to assisting you again in the future.

Best Regards,
Landlord Certificate London Team

Rated 1 out of 5 stars

Avoid Using this Company!


We had very bad experience with this company regarding an EICR assessment recently. As a reviewer noted in February, I wish I had read the reviews first.

Anyway, in mid April, we paid Landlord Certificate London and arranged for an EICR assessment. The electrician came on 20 April. He ignored my husband's greetings, just opened the electrical board, took a quick look, closed it, went to the kitchen check one socket, and then just left. The whole operation was no more than 5 minutes. He was rude, arrogant and totally ignored my husband when the poor man first tried to greet him and then tried to ask some questions. A couple of days later. The company sent us their EICR Report with a big 'UNSATISFACTORY' and a big Quote of £650 for the so called 'remedial work' and they keep sending me the same quote every 2-3 days since then.

As the owner, I witnessed the EICR assessment for the same house twice in 2018 and 2014, by separate companies. Each time, it took about 30 minutes. And, we passed comfortably each time. There has been no regulation changes in recent years; we have no electrical problems at all in the house. Now, after paying to another company (more established and reputable) we have passed again and got our certificate after the assessment from a very experienced, very nice and professional electrician. It took this electrician 35/40 minutes to complete the job.

I called Landlord Certificate London and complained about the electrician, only to find them very defensive - they simply refused to listen. So, useless.

I strongly recommend avoiding this company.

20 April 2026
Unprompted review
Rated 1 out of 5 stars

this “Landlord Certificate London” is a scam company

In early of April 2026, we paid online about £160.0 to "Landlord Certificate London" to book EICR certificate for our town house of 6 bedrooms. This company made appointment with us on 9 April of 2026 for this issue. Around 9:30 a.m. on April 9th, a car came and parked on the driveway of this house. A man got out of the car. I opened the front door for him. He stood on the ground floor and asked me where the fuse box is? I pointed out fuse box on ground floor to him. He opened the fuse box cover, looked at it for about a minute, and then closed the cover again. Then he went down to the kitchen on the ground floor and found a power outlet. He plugged a miniature electricity meter into the outlet and pulled it out almost immediately—the whole process took less than a minute. He asked me to open the door so he could leave the building. I immediately asked him, "You're so quick? Do you need to check the six bedrooms in this house?" He said very casually, "I don't need it!" and then he left.
Then, On 21 April, we received one email from “Landlord Certificate London”: “Unfortunately your EICR is unsatisfactory so we have sent you the quote for the remedial works that need to be done to make it satisfactory. So kindly have a look at the quote and if you wish to go ahead kindly do let us know and we will be happy to assist you. I Assure you that all the remedial works will be done in a very efficient and professional way and you will not have any complaints and the very next day we will issue you your passed certificate.” The attachment of this email gives us unit price of the remedial works is: £650.0 .
We have obtained strong confirmation from a reputable EICR company in the UK, which issued a “qualified” EICR certificate for the house without needing any works. Therefore, The engineer, named Shahi Par is suspected of fraud, or this “Landlord Certificate London” is a scam company.

9 April 2026
Unprompted review
Rated 1 out of 5 stars

These guys are incompetent at best

These guys are incompetent at best, crooks by trade. Avoid them at all costs. Had an EICR test done with them which the guy did in about 45 minutes (should take around 3 hours). I got a qualified electrician in after from a separate firm and he found so many missed risks and faults he wasn't sure if the test was done at all.

Waste of time and money, don't bother.

3 April 2026
Unprompted review
Rated 1 out of 5 stars

SCAMMERS!

SCAMMERS!
They run the tests.. fail you and then quote 700 quid to fix it. Our eicr past the very next day with someone else

9 April 2026
Unprompted review
Rated 5 out of 5 stars

I ordered an FRA

I ordered an FRA, and my engineer came on time. I got the best Customer support from Adam and Mehak. Haroon booked my FRA, and everything went perfectly. I would love to recommend this to my friends as well.

5 March 2026
Unprompted review
Landlord Certificate London Limited logo

Reply from Landlord Certificate London Limited

Thank you Jake for choosing Landlord Certificate London for your Fire Risk Assessment (FRA) service. We’re delighted to hear that everything went smoothly and that our engineer arrived on time.

Your kind words about Adam, Mehak, and Haroon are truly appreciated, and we’re pleased to know our team provided excellent customer support throughout the process. Thank you for your recommendation, it means a great deal to us.

Best Regards,
Landlord Certificate London Team

Rated 1 out of 5 stars

Avoid this company!

I wish I had read the reviews first. I arranged an EICR certificate. My property passed comfortably a few years ago, but this company failed me.

No regulations have changed over the past few years. When I queried them and gave them evidence why I should have passed, they refused to justify their reason.

They quoted me £700 for the "repair works". Their own electrician told me it was rewiring 1 wire which would take 3 minutes.

I strongly recommend avoiding this company.

24 February 2026
Unprompted review
Rated 1 out of 5 stars

Poor fire risk assessment report

Poor fire risk assessment report. Assessor arrived early, basically bullied me into getting to the appointment 2.5 hours earlier even though they were aware I had a health appointment. Very rude, suggested leaving and charging a call out fee. Then although I asked for the loft to be included no advice on the loft hatch and stairs were given yet they went on about having a firedoor for a kitchen with a sliding door and no gas. I do not feel confident of their professional services. No complaints procedure. Be weary, you may not get the best or most professional experience or service. I then received 8 notifications within a few days by email and text, of a quote to get worked done based on the report. I will not be instructing them for any further services.

12 February 2026
Unprompted review
Rated 1 out of 5 stars

I regret not reading earlier reviews…

I regret not reading earlier reviews before using this company. I would strongly recommend avoiding them.

They attended my property to carry out a fire certificate inspection and failed it, claiming the fire alarms were not interlinked. Immediately afterward, they sent me an inflated and frankly ridiculous quote to “fix” the issue. The scope of work listed had little to do with interlinking and instead contained inaccurate and unrelated items, which felt like an attempt to pressure me into unnecessary additional work.

I then had a different, independent inspector attend the property. They confirmed that the fire alarms were, in fact, fully interlinked. It appears the original inspector simply did not understand how the system worked.

This behaviour felt predatory and unprofessional. To make matters worse, I’ve since received around 20 WhatsApp messages and 15 emails aggressively chasing me to accept their quote, despite my lack of interest. It bordered on harassment.

I will not be using this company again. In my experience, they operate like cowboys rather than professionals.

22 January 2026
Unprompted review

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