Landlords checks Limited Reviews 

256
TrustScore 3.5 out of 5

3.4

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Review summary

Created with AI, based on recent reviews

Considering 41 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently praise the staff for being professional, knowledgeable, and responsive, often highlighting specific individuals for their exceptional service and dedication. Many consumers appreciate the smooth process, clear communication, and prompt delivery of reports, making their experience as landlords easier. Conversely, a small portion of people felt dissatisfied with the service, citing issues with payment processes and a lack of responsiveness. Some reviewers experienced repeated delays, missed appointments, and poor communication, leading to frustration and a feeling of being ignored. There were also concerns about the quality of inspections and the handling of complaints, with some customers feeling that their issues were not adequately addressed.

What people talk about most

Service

Reviewers highlight ambiguous aspects of service, with some customers expressing disappointment due to short... See more

Staff

Users describe positive interactions with staff, highlighting certain team members for their professionalism,... See more

Customer service

Customers consistently note ambiguous experiences with customer service, with some reporting prompt and... See more

Response time

People report ambiguous experiences with response times, with some customers praising quick and prompt... See more

Payment

Consumers find payment to be a negative experience, often citing issues with bank account details not... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I recently used Landlords Checks for fire safety and gas services. Afzal was fantastic—professional, knowledgeable, and very responsive. The whole process was smooth, and the team made sure everythi... See more

Rated 5 out of 5 stars

We’ve been dealing with landlord checks for many years now and we’re really impressed with the level of service and professionalism they offer. Highly recommend them! Paddy - Limetrees

Rated 5 out of 5 stars

If you're a landlord looking for a reliable, professional, and truly comprehensive service – look no further than Landlords Checks. They are, without a doubt, the best in the game. From start to f... See more

Rated 5 out of 5 stars

THE WORST COMPANY - WARNING Do not use this company. They take you money up front and then do not deliver the certificates. You can call them a million time and they will say,” it will be with you... See more


Company details

  1. Property Maintenance

Written by the company

We are an online booking platform which provides landlord safety certifications for Gas safety and Electrical certificates for both domestic and commercial properties. We offer more than just Landlord Safety Certifications; we also provide PAT Testing, Boiler Repairs, Fire Risk Assessments and EPC for Domestic and Commercial properties. Our leading experts at Landlords Checks ensure client satisfaction is always met. We pride ourselves on the quality of our work and care for our clients like family. Our aim is to provide a continuous property service that our clients can rely on. Over 60% of our revenues come from returning clients. We thrive on being approachable and our accomplishments.


Contact info

3.4

Average

TrustScore 3.5 out of 5

256 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 5% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.4

All reviews

(256)

37 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

EICR cerificate

swift response to request for EICR,
and excellent assessor. What more could one ask for

16 January 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service

Easy to use website, fast acting team to get the engineer booked in.
The engineer was perfect, speedy service, stuck on shoe covers as soon as he stepped in the door, talked me through what he was doing. Couldn't be better!

16 January 2023
Unprompted review
Rated 5 out of 5 stars

Nice guy

Shak arrived on time and did all he promised to do. Excellent worker. Wouldn't hesitate to recommend.

16 December 2022
Unprompted review
Rated 5 out of 5 stars

The Fire Risk Assessor visit.

The Fire Risk Assessor was, during the visit to my property, knowledgeable, efficient, helpful and punctual.
The Fire Risk Assessment was, very usefully, emailed to me the same day as the visit and the findings and recommendations were clearly explained.

24 November 2022
Unprompted review
Rated 5 out of 5 stars

FRA report

From initial phone call, through the property visit, to delivery of the final FRA report and all phone and e-mail communication along the way, the assessor was patient, helpful and knowledgeable. He listened and observed carefully so he could apply the relevant regulations appropriately. He was easy to contact and reliable in making and keeping arrangements. Contact with the office team was also clear and easy. Would use this company again.

25 November 2022
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service, engineer called when he couldn't find the property… I had provided the wrong door number! I also needed the gas safety certificate urgently and this was emailed to me within a couple of hours of the inspection. Will use again. Thanks

23 November 2022
Unprompted review

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