Lanterna Education Reviews 302

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 50 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, positive attitude, and exceptional pedagogical skills. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience, from the signing-up process to finding a suitable tutor. Reviewers are particularly impressed with the personalized approach, quick response times, and the smooth user experience, highlighting the dedication of the customer support team. Though some people mentioned that the service is quite expensive, they still found it highly recommendable due to the quality of tutoring. A few other people also felt that the coursework support policy was disappointing, despite having a positive overall impression of the company.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting their professionalism, helpfulness, and... See more

User experience

Consumers find the user experience to be highly educational, professional, and deeply encouraging, with many... See more

Service

Customers had positive experiences with service, often highlighting the great service in finding suitable... See more

Customer service

People report positive experiences with customer service, highlighting the professionalism, kindness, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Our two sons started working with Abdul Mouiz for their Math HL class. They started in their junior year and increased the intensity throughout senior year and into IB preparation. What impressed me t... See more

Rated 5 out of 5 stars

My experience so far has been great. My Chemistry tutor Aarush Kumar has really helped me improve in Chemistry and is really helpful. He has helped me understand difficult topics, and he designs t... See more

Company replied

Rated 5 out of 5 stars

Javeria has helped me majorly in navigating my way through the IB Diploma. She provided assistance and tips on writing my TOK Essay, which helped me achieve a very good result. Moreover, she significa... See more

Company replied

Rated 5 out of 5 stars

Fantastic online English course! We booked it to prepare our son for a school year abroad in England, with extra focus on science tutoring. In no time, he caught up on material and learned even more,... See more

Company replied


Company details

  1. Educational institution

Written by the company

Lanterna was established in Stockholm in 2004. Over the years we have helped thousands off IB students across the globe achieve their academic goals, gain entry to top universities, and establish learning habits which have set them up for a bright future. We do this in two ways: by offering tutoring from our extensive network of tutors and by supporting schools with online teachers of the IB curriculum. Tutoring is either individual or on a targeted revision course and is always delivered by carefully selected tutors who have graduated from the IB with top marks. We take care to match students with a tutor who will help unlock their academic potential, and provide inspiration, tips and guidance based on their recent experience of the IB curriculum.


Contact info

4.8

Excellent

TrustScore 5 out of 5

302 reviews

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No recent history of asking for reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Very good services

Very good services, the tutors are all nice. I myself have gotten 3 tutors so far and all of them have been phenomenal. Keep it up.

12 November 2020
Rated 5 out of 5 stars

Very helpful teacher!

I found that my teacher was very helpful. I put a stressful schedule on her but she coped well with it and in my short time she was able to help me very well. I began my sessions with no clue what I was doing and she took it slow explaining each and every section to me. All my questions were answered and she gave me feedback very fast and very detailed.

12 November 2020
Rated 5 out of 5 stars

Lanterna Education is incredible!

Lanterna Education is incredible!! First of all I gotta say their costumer support is top level. Super friendly staff who really just wants to help you to get the best results in your exams. Wether it is for their online Tutoring or at the Revision courses, which I visited last year. I really love the concept of having a IB Graduates in front of you, than another teacher who doesn’t understand your problems and won’t help you further. Due do the situation Lanterna offered me to do some online tutoring sessions and I can only say that it was the best thing that could have happened to me! My Tutor Filip was the smartest and nicest person I’ve ever met. I got behind more mathematical concepts in my 7 sessions than I did in 2 years at school!! I can only highly recommend!

2 November 2020
Unprompted review
Rated 3 out of 5 stars

My son is happy with the math sessions

My son is happy with the math sessions, but he will have the test next week. Let's see how it goes.
One thing I did not like so much was the fact that lessons were not recorded as it was sold to us. According to the teacher, the program was not working and she was not prepared to use it.

29 October 2020
Lanterna Education logo

Reply from Lanterna Education

Hi Elvira,

Many thanks for your feedback although I am terribly sorry to hear that you have had issues with the recording of your lessons. I completely understand that this is frustrating! All lessons that are held via Bramble is always recorded automatically, are you using this program? 

In any case, I am glad that your son is happy with his tutor in general and I am sure that the test will go very well next week!

Best wishes,
Nanna
Head of Business Development & Student Success 

Rated 5 out of 5 stars

Extended Essay

As for the business and management extended essay, the experience was excellent. I really do recommend it! They pay very close attention to details! Things that probably your teacher won't correct or tell you to do! I still don't know my final grade for my EE, but I am positive that I will achieve an excellent grade, I would even say an A!

12 September 2020
Unprompted review
Rated 5 out of 5 stars

An amazing experience with Lanterna

I'm really really happy with my Lanterna tutor. She helped me prepare for my English exam, and she was amazing. I learnt so much. She was kind, very generous with planning, and has a good sence of humor! Thank you so much Lanterna!

7 September 2020
Unprompted review
Rated 5 out of 5 stars

Really enjoyed my tutoring

Really enjoyed my tutoring, felt like I would be behind in chem at the start of grade 12. I purchased the 5 hour package and now that its completed I feel much less scared for chem. My tutor was really friendly and made sure to go over the things I felt the least confident in and since we worked on full units, we reviewed some things per unit that I didn't relies I needed help with. Will definitely keep it in mind during the school year in case I feel I need it again.

11 August 2020
Unprompted review
Rated 5 out of 5 stars

Physics

I was expecting my son to complain about having Physics classes during the summer, but he actually enjoyed them! According to him, his tutor Marcel was really patient and explained the material so well. He was also young and as IB students they had a lot in common. We will definitely be using Lanterna again.

9 August 2020
Unprompted review
Rated 5 out of 5 stars

Prompt response

Prompt response. Excellent tutor. My daughter says she feel like sge is finally understanding Chemistry.

13 July 2020
Unprompted review
Rated 4 out of 5 stars

The tutor was very helpful…

The tutor was very helpful communicating using email as well as live tutorials.

13 July 2020
Unprompted review
Lanterna Education logo

Reply from Lanterna Education

Hi Jessica!

Many thanks for sharing your feedback! I’m happy to hear that you find your tutor very helpful in several ways. We always strive to be the best and I will be in contact with you to find out what you felt was missing in order to give your tutor 5 stars.
Please let me know if there is anything else I can do for you!

Best wishes,
Finn Wachtmeister - CEO
Finn@lanternaeducation.com
+46707155592

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