Colissimo - La Poste Reviews 

Very rude person in delivery

Impeccable

Very convenient service, always on time, clear tracking, people at the Post very kind. I recommend

Good delivery, always on time like they writing.. via email, phone call, even sms messages..
Thanks

I ordered something that needed a signature.

This delivery service thought their signature was good enough,
The package has been lost ever since.
Can find it near my house and it wouldn't fit in my mailbox either.

I kinda feel Collosimo are the ones who took it

Complicated electronic system for delivery. Package address correct, recipient & post lady familiar and signing sufficient. Code numbers unnecessary and confusing at point of delivery, except for your system and the delivery contractor. Further expense for system tools. Useless when system fails.

Colissimo help line kept me on hold for 40 minutes!! in the end i hung up. they sent me a email stating my package would arrive on schedule, and as usual it did not arrive!! deliver agencies need more regulations! and penalties USELESS

I love how they put in your postbox securely if you are not home.

In cap d'ail the delivery man dont even ring your bell. They will just leave a pock up paper for you to claim it in the la post office

Guys, first off there's a security issue with the link in the email, it can't give a secure connection, I get this message:-
This site can’t provide a secure connection
r.regardclient-colis.laposte.info sent an invalid response.

You need to sort it out as I can't review through the link so I've come on here.

Yes the delivery arrived in good time via Fedex, so thankyou for getting it to me quickly

Colissimo - La Poste is always my preferred choice because, in my experience, they are very efficient and reliable. Parcels arrive on time and it is very easy to ‘suivi votre coli’. I am always kept informed ( by email). The staff are always friendly.

I ordered shoes from Birkenstock and unfortunately this terrible company did the delivery. Twice they said they tried to deliver but I wasn't home. That's a total lie because I was literally sitting near the door both days. Terrible service. Avoid them if you can.

A very efficient delivery service,my postman always knocks on the door to deliver and goes out of his way to have a conversation, very impressive because being English and speak only a little French we have a good understanding.

Their indicated delivery times are incorrect. For example, 5 days delivery outside the EU actually means 10 days because Colissimo doesn't account for customs time. And according to the customer service representative, they know about this discrepancy but continue the false advertising.

The information on the parcel tracker is vague, incomplete and/or inaccurate.

The online AI helper is the most complicated and useless tool I have ever used. The customer service representatives are extremely rude.

Delivery was sooner than expected, communication about delivery was impeccable. Package arrived clean and orderly. Well done!

The packaging is broken when I received

They tell lies! According to Colissimo the could not access my driveway - what rubbish. La Poste delivered 2 parcels only an hour before they attempted delivery! Access to our property could not be easier, no gates and we were in all day, car in drive and garage doors open - couldn't be easier. I doubt they were anywhere near our property. Why can they not say they didn't have time to deliver today and will try again tomorrow instead of telling lies?